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Customer Ratings & Reviews

Your price for this item is $643.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-504 of 504 reviews
  • Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Sony is pricey, it is well worth it for the quality and longevity of the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user460219, We are thrilled that you like the quality of your new Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for the family room. Can be viewed from every seat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CedrickH, That's great! We're glad to hear that! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for sharing this review. Jay Sony_US

  • Rated 3 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

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    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBYcustomer,
      We really appreciate you taking the time to share your rating with us. Nice to know you like your X85K TV. In case you need assistance or experiencing issue with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    Will no power on after 3 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2019 Sony XBR85X850G stopped working and Sony is saying I am out of luck. There is known power board issues with these TVS and Sony will not stand behind their product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaD,

      We're sorry to hear about what happened to the TV. We apologize for any inconvenience. The brand-new TV comes with one-year limited manufacturer's warranty. There are several conditions may cause a power issue that prevent your TV from turning on. If you experience power fluctuations, such as brownouts, blackouts, or temporary power loss, these conditions should be resolved before troubleshooting the TV: https://www.sony.com/electronics/support/televisions-projectors/articles/00153674

      Sony make sure that the quality of the products satisfied the needs of our customers. In any case that you need our assistance, please chat with us from Sony’s e-support webpage.

      Sincerely,
      Jay Sony_US