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Customer Ratings & Reviews

Your price for this item is $643.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 504 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality, large screen, and affordable price of the 85" Class X85K LED 4K UHD Smart Google TV. Many customers rave about the amazing picture quality, calling it "great" and "impressive." The large screen size is also a hit, with customers saying they "love" it and that it has "beautiful full screen." Additionally, customers appreciate the TV's budget-friendly price, with one customer saying it's "very nice for the price."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 504 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    HDR...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the tv of course, google tv isn't my favorite but it is nice. My main issue is with HDR on this tv. It usually results in an oversaturation of colors making everything look cloudy and blurry. Best option is just turning HDR off. My panel has a bit of dirty screen effect but nothing noticeable unless you look for it. Only other issue i have noticed is if there is an out of focus shadow close to the camera while the main focus is a bit farther, the close shadow results in a pixelated black image that is very noticeable. Overall I'm in love with the tv and definitely recommend for casual non HDR use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjrome21,

      Thank you for the review and we appreciate the recommendation. We're sorry to hear the HDR issue with your television. Please allow us to help you and turn this into a better experience. If you're an HDMI device for HDR content. Make sure to set the HDMI signal format to Enhanced format. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x85k/articles/00119543

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv 85”

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv, very good quality and very sharp, is look very good also works pretty good when you add the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Faberic, Thank you for the positive review! We're very pleased to hear you like the very sharp display and excellent picture quality of your Sony X85K, and good to know it works great with the Bravia Cam. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best view

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful full screen tv great resolution and size

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is perfect! Great sound and great picture. Perfect for movies, sport games, and just basic television. Definitely recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrettB, That awesome! We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice menu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture .................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertJ, We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Samsung 60” tv to this Samsung 85” and the difference is amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to get the stand on. It would take 3 people to do it. Loaded our channels, was able to play paramount plus for a couple of weeks and then we lost it. Called support and they couldn’t fix the problem.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi butterfly, While we are glad to hear that you are happy with your new TV, we are sorry to hear that you are experiencing issues with a channel on your Sony TV. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:
      Case ID:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    65in Pioneer tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price needed an upgrade bought during holidays incredibly happy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Get it on sale

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the TV for about six months. It is beautiful and so vivid. Sony makes some of the best quality tvs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Pbcmoc! We're happy to hear that you are impressed with the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Bravia 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, no issues and very easy to navigate through. UI is consumer friendly. No real review in the sound, i have it connect to a Denon receiver.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Youkickmydog24x, Choosing this TV will definitely be worth it! We are extremely pleased to hear you are enjoying the features, especially the intuitive Google TV platform, easy to navigate, and incredible picture quality of the TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the BEST!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! I love Sony! Great picture and quality! Just had Geek Squad install it on my wall! I get so many compliments on how huge it is!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlwaysSomething,

      Very nice! Thank you for the purchase and we're glad to hear that you love the picture quality of the TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV for the options you get.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. The tv is great in the 85 inch category of tvs. I will say it's a great middle of the road tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyguy2020, That's awesome! We're so glad to hear that your new Sony X85K has exceeded your expectations. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! Great quality ! The colors aver very good. Super !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Plays very well the picture is excellent and the features are just what I wanted. Over all very satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrederickF, we're glad you love the picture quality of our product. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    My new smart tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good deal on me, the quality and huge of this smart tv is the one i’m looking it since before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, RyanG! We're glad that you are happy with your purchase. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    aldo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I am always happy with SONY products. They deliver what they claim. Would recommend it to anyone interested in buying a large TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AldoM,

      You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gotta have a big tv!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome great color and clarity. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome theater TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally in love with this tv! The quality of the picture and sound is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value. Picture quality great after tweaks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv once you’ve had time to sit down and adjust the settings which will require some advanced research.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Travishansen82, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Josh Smith

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it .. especially when gaming.. the picture is amazingly clear and sharp

    I would recommend this to a friend