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Customer Ratings & Reviews

Your price for this item is $559.99
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Customer reviews

Rating 4.8 out of 5 stars with 680 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 680 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the TV...great pic! First Sony Ive ever owned. Would definitely purchase again....Salesperson that helped us was Carter Hooks. He was VERY knowledgeable about products and matched us with the perfect product to fit our wants and needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GreatTV, Thank you for your feedback. We are glad you love your brand new Sony 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Your continued support means so much to us. Thank you for trusting Sony. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My new TV that I love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought this TV. It is awesome and with my home theater system it is even better. The picture quality is really great. I would highly recommend this to anyone who is looking for a new TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad, We are glad that you love your new Bravia TV and it works well with your home theater system. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 100" TV Way Too High on Price to Sell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! I would buy the 100" Sony also if Sony would price it reasonably. $11,900-$12,999 and I am a buyer. Not at the $17,000-$20,000 price and few other customers will not buy at this price either. Are you listening, Sony??

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrPriceitRight, Thanks for sharing your feedback. We are glad that you love your brand new Sony BRAVIA. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the picture is very good and is veryveasy to adjust the settings...it's very user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sinder, That's good to hear. We are glad you like the picture quality of your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good deal with awesome video quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, easy UI, and pretty sleek given the size. Audio is crap, but that can be said of all modern TVs. Only drawback I could find is that HDMI Arc can be a bit finicky. Otherwise this tv is great bang for your buck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jar3k,

      Thank you for the 5-star rating and we're glad you like the image quality and user interface of the TV. Soundbar is recommended if you want more powerful sound. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Pic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stunning in every way. Great discount from Sony and from Best Buy. The picture could not be better. I'm using with a full home theater--just awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Capthometheater, We are happy to hear you like the picture quality of your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and a breeze to set up. Would recommend to my friends and family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keith We are happy that you like the clear picture and easy setup for your new BRAVIA LED 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    X91 review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Natural clear pictures. No color over saturation. easy to use and navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kegonyi, That's good to hear. We are glad you like the picture quality of your new Sony BRAVIA TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Glare is an issue with all light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, if it was not for the glare it would be a perfect 5 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveA, Thank you for sharing your feedback on your new Sony X91J. There are also various settings that you can configure in [Picture] settings to reduce the glare and increase the brightness and contrast level to improve the viewing experience on your Google TV. You may refer to the link below for more information about the picture adjustment settings of the TV:

      REF: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html

      The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mike’s TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV .. It’s huge and I love it. It’s been great so far. I’d been looking for a while at different TV’s and the salesman that helped me showed me everything this TV can do and I feel was the right choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Thanks for sharing your great experience. We are glad you love your new Sony BRAVIA 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. This TV is mounted to the wall in a high sunlight area. The picture is still great even in the middle of the day. The picture quality is great. Couldn't be happier with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jaywoo, We are thrilled to hear that you are really happy with your new Sony BRAVIA 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    X91J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with amazing black levels and local dimming. I also love the Google integration into the Google home app as well as google photos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austin,
      Awesome! We're glad you like your new Google TV with its amazing Google feature and great picture quality. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm certainly no TV expert but the picture thus far has been amazing and has been great for watching movies especially, though regular tv is great as well. I added the Sony soundbar at purchase and the combination has been excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello cfpguru05, We are glad you are having a great time with your new Sony Bravia TV and soundbar. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Big Screen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this TV. It replaced an 80" TV we purchased several years ago. Was easy to set up, and the picture is great. Huge improvement over our older TV in all aspects. And Best Buy's free delivery is super.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rjbudd, We appreciate the review and we're glad that you're pleased. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 in tv for bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the geek squad did a great job. They were on time respectful and cleaned up after themselves and couldn’t have asked for a better help and that’s one reason why I always use a geek squad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nancy,

      Awesome! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Large and great clarity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Size for the Price without going completely out of budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cabletech, We're glad that you are happy with your purchase! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Replacement for Our Previous Model.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. This was a replacement for last year's model after we broke the screen on the original. It doesn't hold up well to being hit by a flying Oculus controller but otherwise it is a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bshoe, Awesome! Glad to hear that you are happy with the picture quality your new X91J TV! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl Sony_US

  • Rated 4 out of 5 stars

    Nice TV.. but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles most content fabulously. Can appear a little dim at first but after configuring picture parameters like black levels, contrast, and more.. (for each mode, like dolby vision, hdr, std). It can be tuned to look very natural, but can also really pop in detail, hdr and more with some clever tricks in the settings. One thing of note though and still a possible deal breaker, is the color banding on alot of content, whether its youtube compression, or a hulu low quality feed, the skies can often look like lines of gradients rather than a smooth experience. Unfortunately they skipped gradation settings in this 85" model and it is using the old processor from previous models, not the new 2021 processors which include gradation smoothing.. which works quite well. All in all, great screen, excellent black level and uniformity on an 85" screen. But its unfortunate its basically a 2020 900h rebranded in the x9xj 2021 lineup yet doesnt include the flagship XR processor every single other tv in that lineup includes. The shadiness alone has me ready to package this up and return it simply on merit. So be warned. Nice TV.. some color banding issues that cant be resolved though.. and some questionable marketing of the product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tjtvtech, Thanks for sharing your experience. We're glad to hear that you've already mastered the menus and settings of your TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, you'll surely experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. However, we're sad to hear that you're planning to return this TV. As for the color banding, you can refer to the link below to fix the issue : https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00030311. Hope this helps! Regards, -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my 85" Sony TV. The picture is exceptional. I have a 85" Samsung TV in my Florida home and this picture is much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, thank you for the 5-star rating! We're very happy to know you're enjoying the exceptional picture quality of your new Sony TV. We always strive to deliver the best picture quality with our TVs. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X91J - 85inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought that I would ever buy something this size. However, I am very glad that I did. The picture is amazing and you feel like you're right in the action. If you have the opportunity and space, highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zhcarter, We are glad to hear about your experience with your new Sony Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US