Customer Ratings & Reviews
- Model:
- KD85X91J
- |
- SKU:
- 6459302
Customer reviews
Rating 4.8 out of 5 stars with 680 reviews
(680 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice TV Picture Quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This X91J 85" TV has a nice picture quality overall. I've owned Samsung tv's within the same class and Sony offers a more realistic, natural picture quality. I gave it a 4 star because I was a little disappointed in the gradation at 1080P. I owned a X900F and gradation smoothness was much better. Aside from that I recommend this tv and it's currently at a great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGB18, We appreciate your feedback. You can always adjust other picture-related settings according to your preference. Despite your concern, it's nice to know that you like your new TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice pic
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a great picture and sound. I would recommend this tv if you don't want to spend a lot of money on the Oled. It's not the same but still a good picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustbeingDad, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA OLED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and clarity. I had a problem with the internet connection on the first one . Best Buys exchanged it without hesitation. Replacement worked perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, we are glad that you received the replacement unit already and it works perfectly. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Cons mentioned:Refresh rate
Rated 4 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this TV execept the fact there is no Dolby Vision 4K @ 120hz support. Hopefully a update will be rolled out for this TV that will support it and if so I'd give this TV a 5 star. Let me be clear, this set has 4K, Dolby Vision and 120hz but they are seperate. You have to choose between Dolby Vision @ 60hz or without Dolby Vision at 120hz
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hello, We regret to hear about your concern with your new Sony TV. We suggest turning on the "Automatically check for updates" feature of the TV so it will get any future firmware updates. Despite your concern, it's nice that you still like your Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Hey, it's a Sony!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Really enjoying my "SMALL" 85 inch screen. OK, size DOES matter. TV has worked well. I'll admit that I find the difference between 4K and a good Blue Ray to be marginal, but still love the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Yudansha, We are thrilled to hear that you love your new Bravia 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Price
Rated 5 out of 5 stars
Great TV ... except
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Issues with Sony sound bar, TV & internet service provider to get one controller for all. Have to adjust sound with sound bar controller.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stanbigdog, Thank you for the 5-star rating! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl
- Pros mentioned:Color
Rated 5 out of 5 stars
Sony TV's
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV's are phenomenal!!! The clarity and colors are utterly fantastic. We have 2 mounted at the front of our church and they provide perfect viewing from anywhere in the sanctuary. A 10 out of 10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChurchViewing, Wow! That's really good to hear. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous picture, my 3rd Sony HDTV, never disappointed. We wanted to use our projector in our new house, but the room dimensions would not allow, so we went with this. Not disappointed in the least!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALF01, That's great! We're glad to hear that! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After comparing prices, OLED, ultraHD, CrystalHD...... I decided this was the best bang for MY buck. Great picture, fantastic colors. The picture looks just as good from every angle. Glad i bought it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derryk, Glad to hear that you are happy with the picture quality of your new TV! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just one glitch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it 5 stars but, we have a problem with voice not synced with actor. Called to try and get service but such a run around to try to get to someone who can help. TV has a great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Thanks for the review. We're glad to hear that you like the picture. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85 inch Fanatic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Sony 85 and a Samsung 85 about a year ago and love both of them. Decided to get another Sony 85 which was one model higher to the previous. I LOVE the SONY 85 inch series units !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earl,
Wow! You've made a great choice! Thank you so much for purchasing our KD-85X91J. We are extremely pleased to hear that you love our 85" TV series.
For the BRAVIA 85” X91J, this TV is boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.
Thank you so much for the 5-stars review and for choosing Sony again!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
85" Sony 91J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this television. Was looking for a great large television for our rec room and after a month or so of research we landed here. We were able to get it at a great price and had Best Buy install it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kenincolorado, We are glad to know that you are very happy with your new Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Home theater must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. No more need for movie theater. Excellent sound and picture! Best Buy even price matched a savings after it was placed on sale. Sony TV have never failed me. So far so good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fonzo, we're glad you like the picture and sound quality of our product. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV, just a minor hiccup.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Sony pix is awesome. Only issue is TV turns itself on by itself. Not sure if its a power surge or related to connected devices. Tried to turn of the CEC Settings to no avail. Any ideas?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALTV, Thank you for the feedback on your experience with your new KD85X91J. While we're glad you love the overall features of your new Sony TV, we regret to hear you're having an issue where the TV turns itself on. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00114471
Also, if the Sling TV app is installed and running, it wakes the TV from standby mode. Force stop the Sling TV app to fix this issue.
Use any of the methods below to end the Sling TV app.
Method 1: Press and hold the POWER button on the remote control to restart the TV.
Method 2: Temporarily unplug and plug the power cord of the TV and restart the TV.
Method 3: Force stop the Sling TV app from the settings screen.
On the supplied IR remote control, press the HOME button.
Under the Settings category, select Settings.
Under the TV category, select Apps.
Under the Downloaded apps category, select Sling Television.
Select Force stop.
Select OK.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
High Quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture.. has had a quirk or two where it stopped working on WIFI that a power cycle cleared twice. I love the Google TV interface.. I hate the Roku interface other have with a passion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDudeFromVA,
Thank you for the perfect rating! We're happy to hear you are enjoying the fantastic picture, high quality and Google TV features with your new TV. We're sorry to hear the issue that you've experience with the network connection and we're glad that performing a power reset resolved the issue. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
MR JACKSON
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE TV HAS A NICE PICTURE WHEN COUPLED WITH APPLE TV I HAD THE GEEK SQUAD INSTALL THIS ON THE WALL AND THEY DID A GREAT JOB THE SOUND OF THE TV IS FINE BUT I CHOOSE A SOUND BAR AND SUB
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WARRIOR, That's awesome! We are happy that you like your the picture quality of your new BRAVIA 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best bang for your buck.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 75” plasma that made it 10 years. I’m very impressed so far with this guy. The sound is fine with just the TV, I wondered if I would need to get a soundbar but I don’t think I will.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RedWave34,
You made the right choice in upgrading to the Sony X91J! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Needed to fiddle a bit with settings for optimum viewing. Some minor pixelization on a couple channels but I’m guessing it is not the fault of the tv. Really happy with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, We are glad to hear that you are really happy with your new BRAVIA TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Please make sure to update the firmware of your unit to improve its performance and resolve and possible software-related issues. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with everything! The efficiency of the installation crew, the quality of the picture, and the great sound make this an enjoyable experience to be enjoyed every day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GREAT, Awesome! We're glad you liked the picture quality and great sound of the TV.
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony. Enjoy! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV big screen amazing pic. Been waitimg for this and it went on sale. Couldn’t pass up a good deal. Recommended it to few friends and one actually bought one!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gene, That's awesome! We are happy that you like your Sony BRAVIA TV. You chose the best TV brand! Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent












