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Customer Ratings & Reviews

Your price for this item is $559.99
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Customer reviews

Rating 4.8 out of 5 stars with 680 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 680 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 85” Sony TV is everything it’s cracked up to be. Great picture, excellent smart TV,, switching availability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello tvguy, We are glad that you like the features and picture quality of your new Sony BRAVIA 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Tv for my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv! Sony for the win, great quality and functions perfect. It have everything I need, exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Naeparker, We are glad to know that you love your new Sony BRAVIA 4K smart Google TV and it has everything you need. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for Man Cave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our Man Cave. It was perfect for the room. We went from a 150in project to this TV. The quality of this TV is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Afeatherstone, That's awesome! We are thrilled to know that you like the quality of your new Sony 4K Google TV and it's perfect for your man cave. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony has the best panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv , great color and bright, the size is just right at a cost we could afford . You can never go wrong with a Sony .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Corvetteman123, Great! We're glad that you like the picture quality and the TV size is just right. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has amazing picture the full array is well worth it for this size of product. As with all tv's sound quality is awful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MojoJojo, Thanks for sharing your experience. We're glad to hear that you liked the picture of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. As for the sound, you can check the link below so you can configure that best sound set up for your TV. https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html Hope this helps. Regards, -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture, love the built in apps for Netflix, YouTube and can even use my Apple Tv directly on here without having to use the Apple TV box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello markf2145, We are thrilled to know that you love your new Sony Bravia TV especially its picture quality and built-in apps. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is always the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for any viewing! This is my third over 70 inch television from Sony and I can't imagine owning any other brand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sigdelt, That's awesome! We are thrilled to know that your new Sony BRAVIA 4K smart TV is your third Sony TV. You chose the best brand! Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Your continued support means so much to us. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony never disappoints!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible image!!! Installation went great and delivery date improved when I went down to the Best Buy location!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mabel12, Awesome! We are so glad to hear that you are happy with your purchase! Enjoy picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our Full Array LED panel, this technology creates ultra-realistic picture quality full of lifelike contrast. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV!!! Setup was super easy. The picture is amazing. Best Buy could not have been any better in the delivery process.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandy, We are thrilled to hear that you like the great picture and easy setup for your new BRAVIA LED 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture on this Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a great deal, the picture is so clear. Setting it up was very easy and I mounted it on the wall which makes nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveO, We are thrilled to hear that you like the great picture and easy setup for your new BRAVIA LED 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Go Big

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper big screen, like being at the theater. Go with the bigger size over newest features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kdizzo, We're glad that you appreciate the newest features of this TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of picture. Sound is also great. I connected it with my soundbar and it is now a movie theater at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JCROC, Awesome! We're happy to hear that you like the picture and sound quality of your new TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. More buttons and settings then one can handle. The smart tv is awesome along with picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reviews, we're glad you love our product. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, great options. The colors are amazing and with the sound bar made a huge difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smsm, Thank you for the 5-star rating! We're thrilled you like excellent color quality and amazing sound when paired with a soundbar. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony is the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I have ever had. It has a best quality. No regrets at all. Playing a PlayStation with it, it is the best as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rustam, We are thrilled to know that your new Sony Bravia is the best TV you have ever had. ur X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. No complaints at all. It's not that this TV is big. It's just that every other TV suddenly got smaller.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SonyOwner, We are thrilled to hear that you love your Sony BRAVIA 4K TV and you have no complaints at all. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV 85 inches and the excellent Sony's quality. 2 hdmi port 120 is good for Xbox series X and Playstation 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fern, Thank you for giving the X91J a perfect rating! We're glad you appreciate the 4K 120 Hz feature of your Sony X91J which is perfect for your next gen gaming consoles. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Song TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV during the summer for our living room. Love it!! Picture is great and love the google tv built in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TurkBooth, We're glad to hear that you love your TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sr director of engineering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service rep helped to pick the right 85 inches tv and the back brackets. Best price that I got on the back brackets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pampat,

      Thank you so much for the perfect star review!

      We are so happy to hear you are satisfied with your new 85" X91J and with the outstanding customer service of Best Buy.

      The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV two months ago and it has been fantastic. All of the reviews and tests led me to get this and I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVbuyer, we're glad you are happy with your new TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing SONY. ~Earl Sony_US