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Customer Ratings & Reviews

  • Front. Sony - 85" Class X91J LED 4K UHD Smart Google TV - Black.
  • Angle. Sony - 85" Class X91J LED 4K UHD Smart Google TV - Black.
  • Left. Sony - 85" Class X91J LED 4K UHD Smart Google TV - Black.
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  • Alt View 12. Sony - 85" Class X91J LED 4K UHD Smart Google TV - Black.
  • Alt View 20. Sony - 85" Class X91J LED 4K UHD Smart Google TV - Black.
  • Sony - Google TV Beyond Overview video 0 minutes 30 seconds
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Sony - 85" Class X91J LED 4K UHD Smart Google TV

Model:
KD85X91J
SKU:
6459302
Highly rated by customers for:
Your price for this item is $559.99
Clearance
The comparable value price is $2,799.99

Customer reviews

Rating 4.8 out of 5 stars with 680 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 680 reviews
  • Pros mentioned:
    Picture quality

    Good. Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a great x91j TV beautiful colors, I love Google TV but it has one problem the speakers are either too loud or too low. In order to hear people talking is has to be at 90%. I returned it and got the x85j and I'm so happy with it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fortnight4ever, We are sorry to hear you had an issue with our X91J and the unit had to be returned. This is usually not the case with our premium TVs. If the issue happens on specific apps, one of the best way to isolate and resolve this is by updating the app. We also recommend updating the firmware of the TV. It's good that you still chose our X85J and that you are so happy with it. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. Thank you for trusting Sony! Vincent Sony_US

  • Holds the price for almost a year since purchased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and size. Happy to see that it holds the price for almost a year since purchased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anna,
      Thank you for an amazing review! We're glad you like your X91J TV. We always strive to deliver the best quality with our products. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks again for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely worth it. The color is awesome. Strongly recommend this one. Best for gaming, 4K movie and many other things due

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, We are glad to hear that. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Enjoy! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Worth the wait.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's an improvement over my older tv. A great picture with some clouding (hardly any), sound is acceptable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobbyb, We are happy that you like your new Sony BRAVIA TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. You can always adjust the picture and sound quality of your Sony TV according to your preference:

      - https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
      - https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Thank you for choosing Sony! Vincent Sony_US

  • Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity, size and all intangibles are excellent with this television. Extremely happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smb138, We are thrilled to know that you are extremely happy with your new Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Awesome Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it this a great tv… it look great on my wall and on top of my fire place I really recommend it..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoneyMan,

      Amazing! We're thrilled that you like the design of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Was a little hesitate to make the purchase but very glad i did. I would recommend the sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brad, We are happy to hear that. You chose the best TV brand! Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Price

    Really good choice for an 85” TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional choice for a moderately priced 85” TV. After extensive research, it has proven to be a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BC12, We're glad that you are happy with your purchased! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    In LOVE with my Sony X91J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!! Image is sharp (Depending on our own personal setting, of course) I’m very satisfied with my selection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, We are thriled to know that you love your new Sony BRAVIA TV and very satisfied with it. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Great home theater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture as viewed from any distance...super value at sale price...excellent home theater in combination with Sonos Arc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hotpony,

      Thanks for commenting!

      We are so happy to hear you are satisfied with the exceptional picture quality, features, reasonable price, and superb performance when paired with the Sonos Arc of our 85" X91J.

      The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color

    New Sony Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV especially in bright rooms with many windows

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyX81J, That's great! We're glad to hear that! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Good 85” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. The software and UI is great. Picture quality is good. Little to no bleeding. Very happy with the purchase. Had the geek squad install it, and they did a phenomenal job. Wry meticulous and good wire management.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello James,

      Thank you for the positive feedback and we're glad you're happy with the picture quality of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Sony is always a BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing picture! The home viewing experience just got better-a movie theater (or close to it) at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Frankinthemia, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Love the large 85" size Settings has a lot of options you can adjust so you get the perfect picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CLAL, That's great! You definitely made the right choice with this TV. We're really glad to hear that your investment is worth it. Good to know that you like the exceptional picture quality of this TV and you appreciate that it allows you to configure various settings related to the TV display such as color and brightness for picture quality. We always strive to deliver the best picture quality with our TVs. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for sharing such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, audio is could be better but with a sound system added this is the perfect TV for the living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lenny,

      We're glad that the TV you like the picture quality of the TV. Your feedback about the sound quality is greatly appreciated. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Great TV - ap software could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV but has some software issues that have not improved since we purchased it. The TV itself is awesome for the money but the aps such as HULU drive us crazy. Video quality has been awesome in all lighting conditions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bobby,

      Thank you so much for your review.

      While we are pleased to hear you are satisfied with the incredible picture/video quality & excellent performance of our X91J for its price, we are really sorry you are encountering some software issues. For the Hulu app, please try following the troubleshooting steps on this article to isolate and fix the problem:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00230345

      The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.

      If this does not help or you need more technical assistance, please email us at socialsupport@am.sony.com with the following details so we can best assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this TV. I agree with other posters that feel the screen is too dark but I use a PC for content and am able to increase the brightness on the PC. The size is great. The sharpness and vibrancy are good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry, Awesome! We're glad to hear you're satisfied with the excellent picture quality and brightness of your new Sony TV. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Crisp picture, easy to hang, and solid interface for streaming apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rickyspanish,

      We appreciate the 5-star rating and we are glad you like the picture quality and smart features of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! The price is right never looked so good. Wheel of fortune comes in bright and clear too…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hawkins,

      You made the right choice! We're glad that you like the picture quality of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv quality

    I am impressed!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It very massive and impressive. The tv is just beautiful. You will be happy with your purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeyonelove, Thank you for this great review! We're thrilled you love the size and beautiful picture quality of your new Sony TV. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

Page 17, Showing 321-340 of 680 reviews
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