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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 680 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 680 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    I am impressed!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It very massive and impressive. The tv is just beautiful. You will be happy with your purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeyonelove, Thank you for this great review! We're thrilled you love the size and beautiful picture quality of your new Sony TV. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! The price is right never looked so good. Wheel of fortune comes in bright and clear too…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hawkins,

      You made the right choice! We're glad that you like the picture quality of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv, had it mounted, and am completly satisfied with this TV, color is bright and correct

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rebel35, Wow! We are glad to hear that you are completely satisfied with your new BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, we love to have this tv in our tv room because is the perfect size for all the family

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlmaM, We are thrilled to know that you now have a perfect TV for your family. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy your movie nights! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Retired andhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased Sony 85” X91J TV and I am totally pleased! Quality that you expect from Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retiredandhappy, Congratulations! We're also glad that you like the TV quality. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nana

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is plastered in front of the TV on Saturdays from Game Day on through the night loving his 85” screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nana, Thanks for your feedback. We are happy to know that you husband is loving his new Sony Bravia 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv sharp picture and sound is good. Delivered and set by geek squad in a professional manner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blackjack, We are glad you like the quality of your new Sony 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and Sound for the price. This TV picture quality is so much better than my Sony 2018 TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Todd, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and colors! I am not one to usually notice these things but was amazed with this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bostonfrenchiemom,

      Thank you for the 5-star rating and we're glad you like the picture and color quality of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony X91J is ready.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV so far. Nice pictures with deep blacks. Dolby vision is also great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kwadom, That's great! We're glad to hear that! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture for huge tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv Fantastic picture. Price was fantastic since I got on sale Just beautiful to look at

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocky, We are thrilled to hear that you absolutely love your new Sony Bravia TV. . Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buy it Now !!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!!!!!! Can’t beat the price for the size of the TV can’t go wrong with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Russ, AWe're very grateful for this positive feedback! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after looking several TV's we finally decided to get this one, it has the best picture from all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Jess,

      Wow! You've made a great choice! We are incredibly pleased to hear that you are happy and satisfied with the outstanding picture quality of your newly purchased KD85X91J.

      The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with excellent clarity and contract perfect for our very large conference room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anthny, Wow! We're glad to hear that! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value and Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great entertainment center piece. Totaltech install went super smooth as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EddieM, Thanks for sharing your great experiece with your Sony BRAVIA TV. We are happy you like the quality of your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great view. Sitting nice where I wanted it. The guys where great and professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Anglea, We are happy to know that you love your new Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Will not regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture quality and sound, I am happy and started enjoying watching movies and TV shows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohammad,

      Thank you for the 5-star rating and we're glad you're happy with the picture and sound quality of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear. Radiant colors. Wish the sound was better but that’s why we have a sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grinker, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome! Crisp visuals. Well worth the purchase. This is not just a TV but a an experience! Satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatisfiedCustomer, Great! We're pleased to hear that you are satisfied with your purchase. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for big games and family gatherings. Definitely looks great in your living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DePerron,

      Thank you for the 5-star rating! We're glad you like the television for your living room. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen.Thank you for choosing Sony!

      Regards,
      David Sony_US