Customer Ratings & Reviews
- Model:
- KD85X91J
- SKU:
- 6459302
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Tv for a media room great picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Excellent, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony x91J picture is beautiful well built 85 inch tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jrs1, You've made a great choice! We're thrilled you like the exceptional picture quality of your new Sony TV. The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
The best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever!!! The picture quality is great. Buy it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AprilGrace, You chose the best TV brand! We are glad you like your new Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony X91J 85''
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, sound and size. Prize was just right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonia, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia OLED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Vincent
- Pros mentioned:Picture quality
Sony 85 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality! Fast delivery. Easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nakiyaw, We are glad to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Huge TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is so awesome. So huge for a huge living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ednurzph, Excellent! We're glad that you are enjoying your new TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony! Erin
- Pros mentioned:Tv quality
Amazing TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value and amazing tv. Arrived quickly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stace, That's nice to hear. You chose the best TV brand. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Perfect for my basement home theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DipNJ, It's nice to know that you now have a perfect TV for your basement home theater. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Beautiful picture and love the size!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi displayname, Awesome! We're glad that you like the size and picture quality of your new TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Awesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture quality. Suoerb 3d surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsifaN, We are happy to hear that! We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! -Vincent
- Pros mentioned:Color
Big value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. 4k120 and great color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mpak99, We're very grateful for this positive feedback! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen. Thank you for choosing Sony. Jay
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with total purchase of this tv from start to finish. The salesperson was able to answer all our question and helped us in making our final decision. Delivery was excellent and setup was easy to follow. I would recommend this tv highly because it is a great value for the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Thanks for sharing your awesome experience with your Sony BRAVIA 4K TV. We are glad you are very pleased with your Sony TV and it exceeded your expectations. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and audio. Geek squad came and installed it and we were happy with the product and service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADORBD, We are glad that you like the picture and sound quality of your new Sony BRAVIA LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
Professional and thorough sales and support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it took awhile to get to installation date, once it came, everything went well. The installers were on time, careful of the flour and wall, everything worked and was adequately explained. All is working well still! I shall continue to use and trust in Best Buy for sales, installation and support.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyBraviaTVSpeakersSytem, Thanks for sharing your feedback. It's nice to hear that you were assisted well by our local dealer. We hope that you also like your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase! Enjoy! Vincent
Absolute satisfaction!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am 100 percent pleased with all aspects of my new Sony TV. I had expert help from a Best Buy employee who highly recommended I consider the Sony. I wish I could thank him personally; however, I am certain Best Buy will pass my comments on. I have never been disappointed with shopping at Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thank you so much for your positive review! We are really thrilled to hear you are satisfied with the superb performance of our X91J. We are also delighted to hear you are satisfied with the exceptional customer service of Best Buy.
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.
Thank you so much for sharing your great experience and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
great pic quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality is amazing, sound is a bit disappointing though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlisle1,
Thank you so much for your review.
We are extremely pleased you are satisfied with the exceptional picture quality of our 85" X91J. We are sorry if the overall sound quality of this TV did not live up to your expectations. Sound quality depends on the signal and content. The good thing is that, the X91J features various settings related to the TV’s sound such as sound quality and sound mode that you can configure according to your preferences. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Can't complain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it was a great deal, great picture quality and it looks great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Omar, We are glad you like the picture quality of your new Sony BRAVIA 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Cons mentioned:Glare
Major Mistake
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a mistake buying this television. I should have purchased the LG G I KU OLED. This tv is not right for a room with lot’s of windows. Glare is really bad. I made the mistake of thinking that I had 60 days to upgrade because of my total tech membership but found out too late that I only had 14 days to return this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Coolnmellow,
We're sorry to hear about the issue with your TV. We apologize for the inconvenience. This TV includes a Light Sensor that optimizes picture brightness to room conditions, boosting brightness in light rooms and reducing it in dark ones so you get the perfect view. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X91J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Problem fixed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a happy hubby. After months of buffering and the Sonos not connecting and endless techs saying the problem is.... you name it the blame was always something else. Replaced TV and the Sonos connects every time and no more buffering.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ButterflyGal, Thank you for upgrading to your new Sony X91J! We're glad to hear it works great with your Sonos sound system. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! -Sam
Great Quality/Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV for the price. The wall hanging rack recommended by the sales team didn’t work; however the installer had an additional one on his truck which prevented the need for a return trip.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShiraCA, we are sorry you had a little issue. But it's great that it was resolved immediately. We are glad that you like the quality of your new Sony BRAVIA 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent