Customer Ratings & Reviews
- Model:
- KD85X91J
- SKU:
- 6459302
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.
This summary was generated by AI based on customer reviews.
Mancave TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, and I spent a lot of time researching options. The only thing I don't like is that the internet cuts out when booting up the TV. It happens way too frequently, but otherwise it's a great TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tkegelman, thank you for choosing and purchasing our product. We're glad you are enjoying the X91J. We're sorry to hear that you have an issue with the internet on your SONY unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00184183?model=KD-85X91J&category=televisions-projectors-lcd-tvs-android-
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! ~Earl
- Pros mentioned:Tv quality
Set up is frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is Great,however even your geek squad hasn't been able to get the remote to work properly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nightmare, Thank you for sharing your feedback. We are sorry you are having an issue with your TV. If the supplied remote control of the TV is not working properly, we can isolate and hopefully resolve the issue by following the guide from this link: https://www.sony.com/electronics/support/articles/00030297.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Full Array LED is amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 85" Full Array LED is amazing. Worth every penny and worth the professional installation! The 91J series has the Full Array LED and definitely am happy I spent a little more for the Full Array LED series.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TulaneEngineer, We are glad that you like your brand new Sony BRAVIA 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
85" TV install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the sales personnel were very helpful and gave me every opportunity to save money and time. The installation personnel were very good installing, setting up and explaining the tv options. Very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LargeTV, We are glad that you are happy with your Sony 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Tv quality
85 inches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a tv to replace my projector and this one was a great fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dnice, Awesome! We're glad that you are enjoying your new TV. A perefect replacement indeed. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony 85
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup nice picture rate out of the box.speakers are a little weak.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seaboat, Fantastic! We're thrilled you like the ease of setup and amazing picture quality of your X91J. We appreciate your feedback about the sound quality of the built-in speakers. You can configure various settings related to the TV’s sound such as sound quality and sound mode to ensure optimal listening experience. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
good picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV picture. Best Buy dropped price almost 10% the week after we purchased ours
I would recommend this to a friendBrand response from SonyListens
Posted .Hi greatsony, We are happy that you like your new Sonny TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. For pricing and other store-related concerns, we suggest contacting the seller directly. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
great deal for 85in TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pic quality. great deal for 85in TV. would recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aparthas, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Love It!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Had it installed by geek squad and no issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WatchR, That's great We are glad you love your brand new Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, easy setup. Sound could be better as there is not much bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello anonymous, We are happy to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. We appreciate your feedback. Thank you for choosing Sony! Vincent
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Tv, The Geek Squad are the best. Right on time , polite , patient with an old man. I will recommend Best Buy to my friends and I will purchase my next electronic device from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonneYard, We are glad to hear about your experience. It's great to hear that you were assisted well by our local dealer and that you like your new BRAVIA TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
85 tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy setup. Sony did a great job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WorstKeyboardEver, We are thrilled to hear that you like the great picture and easy setup for your new BRAVIA LED 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
No spectrum app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice TV but it does not have the spectrum app. In order to stream with spectrum, we have to spend $100 to buy an Apple TV. We specifically discussed with their sales rep about this before we bought the TV. They told us the wrong info. It turns out only Samsung has spectrum app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynnG, Thank you for the feedback on your experience with your KD85X91J. While we're glad you like your new Sony TV, we regret to hear that the sales rep provided you with wrong information. Spectrum TV app is not currently available to download on Google Play Store on this TV. But, you can use your mobile device to cast Spectrum TV content from your smartphone to this TV.
The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony 85 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We really love the picture and the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazmin, We are so glad to hear that you are happy with the picture and sound quality of your new X91J! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 85" X91J is great. Great for video games. We had a previous version but it got broken by our own fault. Great alternative from OLED for a large screen TV for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GDog, we're glad you are enjoy gaming with your new TV! We're sorry to hear what happened on your previous unit. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony!
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Clear picture and like the remote shortcuts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Binx, we're glad you like the picture quality of our product. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Like going to the theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in theater room. Great picture. Works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jabach, We are thrilled to know that your Sony Bravia 4K TV works well in your home theater room. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy your movie nights! Vincent
- Cons mentioned:Glare
Sony 85
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent LED TV, Really struggles with glare though.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi iphone13, Thanks for your feedback. We are sorry to hear about your concern with the glare. You can always adjust the picture quality of your TV that may help to have a better viewing experience. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Vincent
Best Service Ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. We love our new tv! It’s everything we could have dreamt of and more. We shopped other big box stores, but nothing came close to the knowledgeable Best Buy employees!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Maryrocks, We are glad to hear about your experience. It's nice to hear that you were assisted well by our local dealer. We hope you also liked your new Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Vincent
Uhoh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice tv. I got this as a warranty replacement for my 85” 850g. The motherboard failed on that unit. My fear is that this is doing the same! Monday night I lost all sound, tv input OTA and my Sony 790 AC recr. No sound. Held down power button on remote to do hard boot. It worked as sound is back. Nice tv otherwise!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Acold, We are sorry to hear about the first unit and the unit you had with the new unit. It's nice to know that you received our X91J as a replacement. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent