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Customer Ratings & Reviews

Your price for this item is $559.99
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The comparable value price is $2,799.99

Customer reviews

Rating 4.8 out of 5 stars with 680 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 680 reviews
  • Rated 5 out of 5 stars

    When will 100 inch version become affordable?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 rules for console gamers: 1. always go for TV over projectors 2. the bigger the better 3. If you own a PS5 buy Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HarryZZZ, We are glad you like your new Sony 4K TV for your PS5. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Prices vary depending on the seller. You may also check out our promos from this page: https://electronics.sony.com/offers. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    85" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal!!!! Love dealing with best buy because their staff is so knowledgeable. You really understand what you are buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samsung,
      Thank you for sharing your wonderful shopping experience. We're glad you like your new TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    pecfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display! Got it on sale so it was a good buy. Best buy did the shipment and it was on time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PSAM, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was awesome very professional very communicative and it was a pleasure doing business with him

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gary, We are happy to hear that. It's nice to hear that you were assisted well by our local dealer. We hope you also like your new Sony TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen. Thank you for your purchase. -Vincent Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 85 inch version and we love it. Gaming on it is really nice to on the PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mike, We are thrilled to know that you love your new Sony BRAVIA 4K TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Rated 5 out of 5 stars

    85 inch tv sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv highly recommend bought thee 85 Sony tv for 2300. Saved 50p. No interest 24 months

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TDOG, We are glad you like your new Sony 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Too big? Never.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife thought this would be too big for the living room. It wasn’t.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CraigAnderson01, We are glad you now have a perfect smart Google TV for your living room. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    The install team is amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great from the sales person to install and now having the amazing device in our home!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunshine, We're very grateful for this positive feedback! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    GEEK SQUAD IS AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys are amazing fast and very professional would always recommend them to whoever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LG86, It's great to hear that you were assisted well by our local dealer. We hope you also liked your new Sony BRAVIA Google smart TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    My second Sony and would choose no other.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect picture. Enjoy the 120hrz refresh rate. Enjoying the newer model remote controller.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert, Choosing this TV will definitely be worth it! We're really pleased to hear you like all the features and capabilities, especially the excellent picture quality and support for 4K at 120Hz signal format. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for sharing this wonderful feedback and for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can definitely see the difference with a full array tv. Much better than back-edge lit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cooey, We are happy that you like your brand new Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Best Buy associate did a great job Geek Squad did a nice work with setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRJB, Awesome service! We are so glad to hear that you are happy with your purchase! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl Sony_US

  • Rated 5 out of 5 stars

    Home entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing quality is extraordinary and great family at home entertainment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Showcase, We are thrilled that you now have a great TV for your home entertainment system. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony. Enjoy your movie nights! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but the team of Genesis, Rowland , Austin we’re all great to work with

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Katman, We are glad that you like your Sony BRAVIA 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Big BIGGER BIGGEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest Awesome TV EVER!!! Big BIGGER BIGGEST TV LOVE IT!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H SilenceisGolden, That's great! We are glad that you love your 85" Sony BRAVIA 4K smart Google TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Rlinda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase !! . My family and I are very satisfied with our “Sony” tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rlinda, We are thrilled to know that you and your family are satisfied with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, the color is a bit more of a red tone even adjusted to the least red pigment. Not recommend it for a regular size living room cuz it is really big. Other than that, great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moonna,

      Thanks for taking the time to review the 85" X91J. It's unfortunate to learn the colors are on a little on the red tone. Picture settings allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. This issue may be resolved by an adjustment such as the color saturation level, hue, and color temperature or needs further diagnosis based on specific conditions.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00263533

      Despite your concerns, we're happy to know you appreciate the overall features and performance of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied with the TV and Services rendered by BEST BUY staff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thumbsup, We're very grateful for this positive feedback! Good to hear you're satisfied with the amazing customer service experience and with your new Sony X91J.
      The BRAVIA X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Buying my 85" Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very friendly and informative, it made for a positive experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gmoney, Thanks for sharing your experience. It's great to hear that you were assisted well by our local dealer. We hope that you like your new Sony BRAVIA TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team at best buy. The team was knowledgable and courteous and we save lots of money too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OptimaKierlandSuites, Thank you for sharing your feedback. It's nice to hear that you were assisted well by our local dealer. Hope you also liked your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Vincent Sony_US