Customer Ratings & Reviews
- Model:
- KD85X91J
- SKU:
- 6459302
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.
This summary was generated by AI based on customer reviews.
holding our breath
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for it to .be installed when our home is done
I would recommend this to a friendBrand response from SonyListens
Posted .Hi waiting, We're glad that you chose this TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thanks for choosing Sony! Jay
Incredible tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a perfect addition to our living room. Super Bowl ready!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! We are so glad to hear that you are happy with your new TV that is perfect for your living room! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV…I have only had it for 3 days but so far we are happy with it….
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, That's awesome! We are thrilled to know that you are happy with your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my new television.. Am like having a moviehouse in my home..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clotilde, We are glad that you are enjoying your new Son Bravia 4K TV. We always strive to deliver the best picture and sound quality with our TVs. your new X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy your movie nights! Vincent
Great Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!! Love the Big Screen!! A lot of Great features!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Iris,
Awesome! We are really thrilled to hear you love the big screen size and you are satisfied with the amazing features & quality of your new 85" X91J.
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Best tv ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever can't say enough about how much i love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Best, We are glad to know that you love your best TV ever, your Sony BRAVIA TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent
Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Very happy with our purchase. Easy to use features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tenr, We are thrilled to hear that you are very happy with your new Sony TV. . Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceedingly nice TV for the money! Couldn't be happier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Display, we're glad you are happy with your new TV! The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen. Thank you for choosing SONY. ~Earl
BESTBUY PRICE MATCHED ,WITH GOOD CUSTOMER SERVICE.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BESTBUY PRICE MATCHED ,WITH GOOD CUSTOMER SERVICE.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mali, Thanks for your input. It's great to hear that you were assisted well by our local dealer. We hope that you also liked your new Sony BRAVIA. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Vincent
TV and service were great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Devon from the Geek Squad was awesome! Thx
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mattdiesel, That's good to hear! We are glad that you like your new Sony TV and you had a great experience with our local dealer. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
New 85 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and installation and moving of other television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JAGJR, We are happy you like your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent
Tire kicker.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the deal, People were very nice to me. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Speakerandsub, We are glad to hear about your experience. We hope that you like your new BRAVIA X91J. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy! Vincent
Grey product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Sony and we’re enjoying it. I only gave it 4 stars because I can’t control it accurately with Alexa like I can do with our older Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FMtech,
Thank you so much for your review. While we are thrilled you are enjoying your new 85" X91J, we are sorry you are encountering an issue when using it with Amazon Alexa. The following articles may help you solve this problem:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00178980
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00178845
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony again!
- Romeo
Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth service and it all worked perfect the first time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGreatSony85TV, That's good to know. It's nice to hear that you were assisted well by our local dealer. We hope you also like your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the quantity and would recommend to family and friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rita, We appreciate your feedback. We are glad that you are happy and satisfied with the quality of your Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
Amazing tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv so far! It is amazing! Love using it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Happy, We are glad to hear that you love your Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
Dr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony TV, Excellent clarity and nice to watch movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doctor, We are thrilled to know that you love your Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for your purchase. Enjoy your movie nights! Vincent
- Cons mentioned:Glare
Not impressed for a Sony
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a Sony TV I was quite disappointed with this purchase. My biggest complaint was I found the TV was way too dim, even at maximum brightness and all settings turned up. Could barely see it during the day and not great at night either. Colors didn't pop out either. I returned and went with the Samsung Q90A instead which on the tech specs was double the brightness.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosephORL, We regret to hear that you were not impressed with our BRAVIA X91J and that the unit had to be returned. This is definitely not the customer experience we want you to have. We can always adjust the picture quality of our BRAVIA TVs such as the brightness, clarity and other picture-related settings from the PICTURE setting of the TV. The picture quality will also depend on its source. For the best viewing experience, we always recommend playing high-quality content with our BRAVIA 4K smart TVs. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
If you have concerns or you need further assistance, you can send us an email at socialsupport@am.sony.com.
Thank you,
Vincent
Sony KD85X91J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched from a Samsung to a Sony. I do not regret my choice at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TBone, Welcome to Sony family! You chose the best TV brand! Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s real good. Like it a lot. Great quality picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tmak2, We are thrilled that you like the picture quality of your new Sony Bravia LED TV. We always strive to deliver the best picture and sound quality with our TVs. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for trusting Sony! Vincent