Customer Ratings & Reviews
- Model:
- KD85X91J
- SKU:
- 6459302
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality and large screen size of the 85" Class X91J LED 4K UHD Smart Google TV. Many are very pleased with the TV's gaming capabilities and the vibrant colors it produces. While most customers are happy with their purchase, a few have noted that the TV struggles with glare.
This summary was generated by AI based on customer reviews.
85 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok not up to the price of it should be 1000 dollars less its better then the one below it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Pete, We are happy that you like your new Sony TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. We appreciate your feedback about the price of the unit. Thank you for choosing Sony! Vincent
Tv was ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was ok picture was not anywhere as good as the samsung q80a 85 inch tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomasglocal1, Thank you for purchasing the Sony X91J! We're glad you like your new Sony TV. Usually, picture quality depends on the original source. But there are various settings that you can configure in [Picture] settings to match the picture quality,brightness, clarity, sharpness level, etc. depending on your personal preference to improve the viewed content on your Google TV. There are also Picture mode settings that provide preset adjustments for the type of picture you are viewing.
You may refer to the link below for more information about the picture adjustment settings of the TV:
REF: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! -Sam
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice but lacking a little clarity but overall a good purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pistolpete,
Awesome! We're glad you're satisfied with the overall performance of the TV. The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen.Thank you for choosing Sony!
Regards,
David
YOU GET QUALITY FROM SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv Sony Bravia is the only tv to buy. Quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dvgary, Thank you for the 5-star rating! Glad to hear that you are happy with your new TV! Immerse yourself in the movies you love with deep contrast on this 4K HDR TV and Acoustic Multi-Audio™️ sound that comes from exactly the right place in the scene. -Carl
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Some apps have problems opening or playing though l
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenn, thank you for choosing and purchasing or newest product, We're sorry to hear that you have app issues with your SONY unit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00155548
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games all on the big screen.
Thank you for choosing SONY. ~Earl
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good...everything is working as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey LJ23,
Cool! We are incredibly pleased that everything is good so far and you are satisfied with the superb performance of your 85" X91J.
The BRAVIA 85” X91J boasts the impressive 4K HDR Processor X1 that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games all on the big screen.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Bubbling on screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got my tv delivered and mounted by BestBuy..... bubbling on the screen. Seems to be a pixel issue in 4 different spots. Picture looks great otherwise Fortunately a quick phone call to Best Buy and they are being a replacement next week. Excellent service, quality still pending
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAE1, We are sorry to hear about the pixel issue on your Sony TV. It's good to know that you will now receive the replacement unit. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
Nelly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far . I really like it . It was easy to program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nelly, We are happy to know that you really like your Sony Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with purchase and it’s working awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grace, We are glad that you are happy with your new Bravia TV. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Your continued support means so much to us. Thank you for trusting Sony. Enjoy! Vincent
4k?
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sony PlayStation 5 and the system says that the TV cannot play 4K resolution. I am disappointed that the ad says it can however the system for whatever reason will not
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tech, We regret to hear you are having an issue with your Sony BRAVIA TV. This is definitely not the customer experience we want you to have. Please make sure your TV is up-to-date by performing a software update: https://www.sony.com/electronics/support/articles/00119543. The updates include key features, applications, bug fixes, and feature improvements. You can also follow the guide here to further isolate this issue: https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-02_30.html. If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe you need to have this tv in a dark room. If you have a lot of lighting in the room then the tv does not show up as clear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KD85X91, We appreciate your feedback about your Sony Bravia TV. You can also adjust the picture quality and brightness of your TV according to your preference. X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. Thank you for choosing Sony! Vincent
No YouTube TV app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If Sony tells me how to get the Youtube TV app on this tv, I’ll change my review to five stars
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello EugV, We are sorry you are having an issue with your TV. Your Sony BRAVIA has specific pre-installed app but you can always add more apps by installing them via the Google Play Store app. For more details, please visit this link: https://www.sony.com/electronics/support/articles/00147386.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i spent a lot of money for a tv that was overhyped. Picture is not consistent with all programs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thank you for your review.
We are so sorry if you find the picture quality of our X91J inconsistent with all programs. Because input sources vary in the quality, type, and strength of the signal being received, it is normal for the overall picture quality to differ from different TV programs or input source to input source. The good thing is that, the X91J features various settings related to the TV display such as color and brightness for picture quality that you can adjust according to your preferences. You may check out the following link for more details:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-85x91j/articles/00263533
Your input with the price of this TV is greatly appreciated. If there's anything we can do to help or you need more information with our product, please email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Sony X91J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Tv was nice but wasnt as good as id hoped it would be.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Thatguy, We appreciate your feedback. You may not aware but your new Sony TV has a lot of features and capabilities. Our X91J has our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. The TV also reproduces more colors than a conventional TV resulting in picture quality that is natural and precise, and closer than ever to real life, with its TRILUMINOS Display. It also has sound-positioning tweeters which help optimize the location of sound on the screen so you hear precisely controlled, high-quality audio from the right part of the scene. Make sure it has the latest firmware by performing a software update to make sure it runs smoothly. The updates also include key features, applications, bug fixes, and feature improvements.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Cons mentioned:Vrr
nice but no xr processor is lame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i personally own a x91j. honestly i love it, they fixed the VRR issues over the years in firmware/software updates. google tv can be a big slow sometimes, especially on startup. but after a few minutes it works perfectly fine. i was able to achieve 4k 120hz on intel graphics cards, nvidia cards, and amd cards, and my ps5. VRR is okay. when it is enable you are kinda locked in this weird game picture mode where the colors are washed out a little bit but honestly its not bad to live with and if you have a powerful enough PC to run over 120 fps, its essentially useless anyways so if you don't want to enable it if you don't want to and retain that nice color profile, this is how VRR works across most sony TVs, there does seem to be a lower response time due to that color profile tho. works very well with fire stick max. x1 is the biggest bummer. on google tv. apps work okay with dolby vision. but you can tell when you use a fire tv stick max, the x1 has less strain and can produce a nicer image. we purchased ours at the end of 2021, set it up early 2022. do we regret the purchase, no. but I am kind of disappointed that they didn't include the XR processor from the 90 series and what hurts even more is that they raised it by one number, 91, and is missing features from the 90 series. it hurts even more that they included a x90k 85 inch variant for the 2022 series that includes the XR processor. this tv is kinda like the x85j 85 inch with full array.
I would recommend this to a friend Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as sharp as i thought it would be. Disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie
Thank you for choosing and purchasing Sony X91J Bravia LED Ultra HD TV.
We regret to hear you are having an issue with the picture quality of your new Sony TV. This is definitely not the customer experience we want you to have. You can always adjust the picture quality of your TV according to your preference: https://www.sony.com/electronics/support/articles/00263533. Please make sure your TV has the latest firmware by performing a software update. The update improves the performance of the TV and includes key features, applications, and bug fixes. We also suggest not exposing the screen to direct illumination or sunlight and avoid installing the TV in a room with a reflective wall and
floor materials.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X91J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Netflix good, Live sports BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great for Netflix and everything like that but I’m not happy at all with how live sports look on my tv. I was promised they would would look great and they don’t look anything like the pre programmed version in the store.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Desperado,
Thank you for choosing and purchasing Sony X91J Bravia LED Ultra HD TV.
We regret to hear about your experience with the picture quality of your Sony Bravia 4K TV. This is usually not the case with our premium TVs. For the best viewing experience, we always recommend playing high-quality content with your Sony TV. We can also change the picture quality according to the content you are watching such as movies or sports or set it to Auto picture mode to automatically selects the picture mode based on the content being viewed. Make sure your TV has the latest firmware by performing a software update. The updates improve the general performance of the unit and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543
We value your input and appreciate your feedback. Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X91J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
-Craig
Worked for 2 days, then screen went out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 85inch TV at first, but the screen suddenly went out 2 days after set up. The backlight and audio still worked, but the screen would not show a picture - just blackness. It was still within the 15 day return period, so I was able to get a full refund. I may have just got a lemon, but I’m hesitant to purchase the same model again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GrreenGold51,
We regret to hear about the issue you had with our BRAVIA X91J and that the unit had to be returned. This is usually not the case with our premium TVs and this is definitely not the customer experience we want you to have. We hope you will consider Sony again in a future purchase. In case you have other concerns, you can always email us at socialsupport@am.sony.com so we can assist you.
Regards,
Vincent
White haze
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a white clouding haze (blooming). The picture is not good and very disappointing for a Sony TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AmyS,
Thank you for choosing and purchasing Sony X91J BRAVIA smart Google TV.
We regret to hear that you are having a picture quality issue with your Sony BRAVIA. This is definitely not the customer experience we want you to have. To isolate and hopefully resolve this issue, we can perform some troubleshooting steps by following the guide from this link: https://www.sony.com/electronics/support/articles/00032635.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X91J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed! Got it home and the screen was damaged! Brought it back and went with a Samsung!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MD2002, Thank you for your inquiry and for raising your concern. We regret to hear about what happened. This is usually not the case with our premium TVs and this is definitely not the customer experience we want you to have. We value your input and appreciate your feedback. And we hope you will consider Sony again in a future purchase. Thank you so much. Vincent