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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 346 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent camera quality and ease of use of the Alpha 6400. Its compact size, light weight, and accurate autofocus are also appreciated. However, some customers have expressed concerns about the camera's battery life and the absence of in-body image stabilization.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-346 of 346 reviews
  • Rated 5 out of 5 stars

    love this camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was in perfect condition and arrived quickly. This is a well priced mirrorless camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User488030, Thank you for sharing your feedback. We are happy to hear you are loving this great little compact camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony - Alpha 6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. both video and photo. works very well. Both photo and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColemanFairley,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that the camera worked well for you. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Excellent for travel, daily life, and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user137904,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera with better processor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a huge improvement over the a6300 and I would go as far to say that it is better in some ways compared to the a6500. The biggest one is that it is compatible with a few gimbals that are not compatible with other cameras in the 6000 series. 4K video is also great looking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Starter camera with ok specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit outdated now but it’s a decent starter camera. Pictures taken on it have the potential to be amazing with the inclusion of Raw format. 8 bit video and 4k30 leaves a lot to be desired in this day and age though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a good starter camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Video turned yellowish in middle of recording

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my sony a6400. Testing the video quality at night time in door. Found out the color turn yellowish to normal, normal back to yellowish. Back and forth. Very unstable color. I understand we can adjust the white balance, color grade etc, but this is not the case because the yellowish color changing in the middle of recording! Other than that, there are another problem which I can tolerate but disappointed. The lens is hard to mount! I used

    No, I would not recommend this to a friend