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Customer Ratings & Reviews

$898.00
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The comparable value is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's excellent camera quality, ease of use, and overall strong performance. Its compact size, light weight, and quick autofocus are also frequently praised, alongside its competitive price and flexible screen. However, some users have expressed concerns about its battery life and the lack of in-body image stabilization (IBIS). The menu system was also described as confusing by a few, and there were occasional reports of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 350 reviews
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great Camera for beginning and intermediate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony new tracking is really really good. Also color science seems better than my 1 year old A73. Shot a multicam shoot with this camera and no overheating issues ran for over 2 hours using dummy battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this camera but its been great so far for a beginner and dont have any experience in photography like me. I love it. Easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello isch, Sony commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the a6400 while starting your photography journey. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cant wait for the a7000/a6700 upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the a6300 and the a7iii and the a6000. I sued to have the 2Canon 70d used for photos and videos during my kids concert. was not really impressed with the a6000 AF. but when the a6300 with the continous EyE AF i was blown away by the accuracy. i then started to sell my canon gear to save for the a7r2. but then the a7r3 came out and the the a73. i settled for the a73 which is much better than the a6300 as far as AF. then i purchased the a6400 and its like night and day as far as AF tracking in photos and video. so now im waiting for the next gen Sony cameras which will have all this new features. No more 30minute video recording restrictions and much better af tracking that surpass the canon dual pixel AF. I just hope sony upgrades the touch screen for better Touch AF experience like canons. also sony’s overheating issue is kinda fix. it will probably record 5-6 times longer than the a6300 before yu get the overheating icon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Works great. Bestbuy is certainly the best choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuhammadfurqanK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-28-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a smooth process. I got to test the camera while I was in the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Malcomec,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great mirrorless camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A versatile APS-C mirrorless camera with fast autofocus, 4K video capabilities, and a compact design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KitoA, Thank you for taking the time to share your feedback on this camera. Sony's commitment to customer satisfaction is our top priority. We are happy to hear the camera has exceeded your expectations and the features have proven beneficial to you. Thank you for choosing Sony, Happy shooting! -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera few months ago to start my YouTube channel. Honestly I was very influenced by the reviewers and I have to admit that it is a good camera for video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is every bit worth its price and I would recommend this for videos and photos! Adding a specific type of lense will make it like a movie

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Thomas,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your review and tips will help future customers with their decisions.
      -Vincent
      Sony Social Support Team Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Rugged little camera with great image quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good, rugged camera with great image quality. The user interface is a bit confusing, but that is well-known. Focus is not as fast as claimed, and stabilization is not built0in. The A6600 has IBIS, but I can't justify the cost increase for that model. This is the sweet spot, for Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. If you need more information on the user interface, settings, or features of the camera, the web manual is available on our website. We appreciate you taking the time to share your experience and your honest feedback.

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built, battle tested and proven. Cant go worng with it. Amazing autofocus speed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dddd,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're happy to hear that you found our product to be very well built, battle-tested, and proven. We take pride in delivering high-quality products that meet our customers' needs.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera for those with some experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality with easy enough to learn settings. Not a camera for a beginner but don't need to be a professional either. Love all the different options and versatility.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Picture Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera as a gift for my son and he loves it. its exactly as pictured and has great picture quality. I highly recommend this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priorityThank you for the review! Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome camera i really love it so much ! Definitely would recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DontavisW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback on our ILCE6400 camera. We're glad to hear that you find our camera awesome. Your recommendation means a lot to us.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's just a shame!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. The pictures are extremely high quality. It has only one bad thing. It has a built-in flash that I thought it was an amazing idea. However, if you buy long lens, they will interfere with the flash light and will add an undesired shadow to the picture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my a6000. Like the 7 memory recalls using the sd card. Focus area limit I find very useful. Still exploring the upgrades from the s6000.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RoseM, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony listen…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony please dont forget about the a6000 series an update on these would be nice with the zve10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello classix
      Thank You for reaching out to us. Sony's commitment to customer satisfaction is our top priority. Your feedback will help us with the development of future Sony products.
      Vincent
      -Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Mirrorless Camera with awesome quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mirrorless Camera at a very good price. Sony's quaility is awesome and you can depend upon it taking picture after picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dick, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its reliability. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Best Buy is the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all my stuff from Best Buy . They have the best quality and customer serv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosalieB, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your experience with acquiring the camera was stellar. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best for intermediate photographers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A6400 is very easy to use. Highly recommend to beginners to intermediate photographers. Can be used as vlogging camera.. Display screen is reversible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy you are able to use it for photography as well as vlogging.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera very light and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. I have the A5100 and this camera is a definite upgrade. Great picture and video quality. Still learning how to use the menu is a little overwhelming at times.

    I would recommend this to a friend