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Customer Ratings & Reviews

$898.00
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The comparable value is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's excellent camera quality, ease of use, and overall strong performance. Its compact size, light weight, and quick autofocus are also frequently praised, alongside its competitive price and flexible screen. However, some users have expressed concerns about its battery life and the lack of in-body image stabilization (IBIS). The menu system was also described as confusing by a few, and there were occasional reports of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 350 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome starter camera for mirrorless series, great pictures and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great mirrorless camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight with a fast autofocus system, this camera delivers great photographs with any “E” mount lens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing and user friendly camera! Highly recommend to anyone who is looking at the a6xxx series!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - Alpha a6400 Mirrorless Camera (Body Only) - BlackI think this is a must have camera, great buy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality camera, definitely recommend buying !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Look no further

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mirrorless camera under $2,000. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBGuy86, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this camera is amazingggg i love it!! the quality of the camera and resolution is mind blowing

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Best Value Amin the Alpha line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money from this camera. Great 4K footage, and no more overheating while recording.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it you'll like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The a6400 deliveries for the new to photography as well as the seasoned veteran. Bought based on the focal point features which smokes the competition. Totally thrilled so far and switched from being a long time nikon fan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are impressed by this camera's performance. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-13-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BEST CAMERA EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera ever, and simple to use, don't buy anything else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello QHIINC, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the a6400. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    4k cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly beautiful camera!!! please don't miss out on this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Not full frame but amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera. I thought I needed a full frame but this does the job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaming, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera I had a 6300 but this is better. Best Buy is my favorite Store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulD, We are happy to hear that you love our a6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great personal camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of work you can get all you want for taking pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Cons mentioned:
    Ibis

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No ibis is the downfall of this camera. This a great product! I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ALPHA A6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new camera, and can't wait to use it when i go on vacation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MacBook, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. this is the socond time that i buy this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera and what a great price! What a great Christmas present

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We are happy to hear that you are enjoying your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! Very good with both photography and videography!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    My new favorite camera for video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dynamic range is amazing and I love that it’s so small and light weight.

    I would recommend this to a friend