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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's excellent camera quality, ease of use, and overall strong performance. Its compact size, light weight, and quick autofocus are also frequently praised, alongside its competitive price and flexible screen. However, some users have expressed concerns about its battery life and the lack of in-body image stabilization (IBIS). The menu system was also described as confusing by a few, and there were occasional reports of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 350 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and big upgrade from mu a6000. Staying with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera for taking scenic pics and actions shots … Nice camera for the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Auto focus

    Rated 5 out of 5 stars

    Auto focus is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto focus on this camera is so fast. Great camera for taking pics of moving objects.

    I would recommend this to a friend
  • Pros mentioned:
    Auto focus

    Rated 5 out of 5 stars

    a6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great starting compact camera, quick and acurate auto focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chris, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera , I switched from a Canon 80d to this and I’m never looking back.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sharp camera! This made me put down my dslr and not look back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device, Crisp photos, tons of features in the menus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera, most of all I want it only for video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its video capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item and great assistance from a Best Buy worker to buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience. We appreciate you taking the time to write us a review! Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy to use. We were taking quality pictures out of the box with a ton of features. The video image stabilization and Sony’s AF technology makes this an amazing camera for vlogging and still photos. I know this cameras are hard to come by so get ones when you find an open box deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're happy to hear that you had a very good out of the box experience with your A6400. We hope you'll enjoy all the features the A6400 has to offer. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Excellent new camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the a6400 as an upgrade to my a6000 after reading and watching many reviews. This camera is as good as rated. Now all I have to do is learn how to use the new and updated functions. My only issue is getting the memory card out. The view finder is better than the one on the a6000. My only use of this camera is with the 70-350 lens for light weight wildlife gear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera I've ever own. Great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Niecy, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A6400 is really good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No words to express how good it is... Simply awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soccio, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A6400 live streaming camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to livestream Zoom calls for work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Great, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the camera for livestreaming! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but you can do better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera , but aspc is dying and don’t really have any lenses . I suggest getting an a7c or a7iii better value , better lens , better picture quality, future proof

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yellowdevil, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback. There are quite a few Sony lenses available for APS-C well as full frame lenses that can be used with the a6400. -Nick Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to bring it outside for taking photo and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jqq4117, Sony's commitment to customer satisfaction is our top priority. Thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the ease of use! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    We stepped up from a Sony 6000, love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures, love the 4k video. Have won awards with Sony cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fast Reliable and great colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable small sized camera that packs a big punch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monte, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera with any lens picture come out awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Sony 6400 in 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibalready knew what I was getting because Ihad watched a bunch of reviews. Love the cameras form factor and features...although a wrist strap would help to reduce hand fatigue. Rapid 11Fps feature isbgrest for portraits...but makeb sure to have a fast card. The neck strap is okay. Just wishbitbwere a bit wider.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US