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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's excellent camera quality, ease of use, and overall strong performance. Its compact size, light weight, and quick autofocus are also frequently praised, alongside its competitive price and flexible screen. However, some users have expressed concerns about its battery life and the lack of in-body image stabilization (IBIS). The menu system was also described as confusing by a few, and there were occasional reports of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 350 reviews
  • Rated 5 out of 5 stars

    Sony a64000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade from a6000. I find all the positive reviews I read before deciding to move forward are true.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reynaldo, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly! Love best buy for these items!!snd will be returning!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cici,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-7-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    great minus one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing this camera lacks but makes up for in performance is in body image stabilization that the a6500 has. but when using a gimbal, this problem is eliminated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in good quality and everythint worked as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that the camera worked perfectly and met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Just WoW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're considering it than just DO IT! I was going to do the a7iii but so glad I did this for the capabilities and the price point...you wont regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Video Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Live Streaming. Is very versatile when it comes to lighting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thanks for your feedback!
       
      We are glad to hear that you found the A6400 camera great for live streaming and is versatile in terms of lighting. The A6400 is known for excellent autofocus capabilities making it ideal for capturing movie subjects like when you are live streaming.
       
      If you have questions or concerns, please contact us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for the price point. Would recommend it to people who are just getting into photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ignacio, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Excellent camera for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent body for the price. Only thing it missing is body stabilization. Other than that it will do well at both stills and videos

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera for the money, low light isnt great compared to other sony models

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cxsxysxvxgx, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-9-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Good camera just wish I waited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, but wish I would have waited for their flagship. It has a bigger battery and in body stability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zelda, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Awesome camera.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great camera from sony! Only thing is the lens are extremely expensive but well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just starting out in photography/videography but this is the best APS C camera on the market. I now own three

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mikaeel, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving the camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has many great features. Best is that it has in camera stabilization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is out top priority. We're happy to hear that you are enjoying the many features and the stabilization of your A6400! Thank you for sharing your experience! - Glenn Sony_US

  • Rated 5 out of 5 stars

    BEST APSC CAMERA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras I have ever bought. Love the form factor and compatibility with the E-Mount lenses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience with your A6400. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Great budget camera body

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ASP-C cameras on the market. Would highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Best camera for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price you can’t beat this camera. The flip screen is one of the best features

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade from a6000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera last week and so far im enjoying it.. especially the display..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good Sony Mirrorless Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Sony Mirrorless Camera that still has a built in flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera with perfect condition. Pretty new!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    CAMERA IS DOPE ❗️❗️❗️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a heavy duty camera , this is it !!

    I would recommend this to a friend