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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's excellent camera quality, ease of use, and overall strong performance. Its compact size, light weight, and quick autofocus are also frequently praised, alongside its competitive price and flexible screen. However, some users have expressed concerns about its battery life and the lack of in-body image stabilization (IBIS). The menu system was also described as confusing by a few, and there were occasional reports of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-350 of 350 reviews
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    nice camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size smaller than a DSLR type yet produces good photos and video. Buy a audio recorder or audio attachment to record interviews. I likey that a camera body this small can accept diffetent lenses as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, excellent photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes phenomenal photos. We bought this for our daughter for Christmas and she loves it so much!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherylU, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear your daughter is loving this camera. Thank you for choosing Sony. -Linda 1-17-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Crisp photo and video.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera . Crisp photos and video . Great for vlogging and professional use. I moved on to a full frame however I would always keep this as a backup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andres, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-16-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great presentation, bought the camera for my Boyfriend who’s a videographer and all his pictures and videos received positive feedback from his clients

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRE2020, Thank you for sharing your experience. We're happy to hear the performance of the camera has had a positive impact in your boyfriend's workflow. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    love this camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was in perfect condition and arrived quickly. This is a well priced mirrorless camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User488030, Thank you for sharing your feedback. We are happy to hear you are loving this great little compact camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony - Alpha 6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. both video and photo. works very well. Both photo and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ColemanFairley,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that the camera worked well for you. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Excellent for travel, daily life, and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user137904,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera with better processor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is a huge improvement over the a6300 and I would go as far to say that it is better in some ways compared to the a6500. The biggest one is that it is compatible with a few gimbals that are not compatible with other cameras in the 6000 series. 4K video is also great looking.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Starter camera with ok specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit outdated now but it’s a decent starter camera. Pictures taken on it have the potential to be amazing with the inclusion of Raw format. 8 bit video and 4k30 leaves a lot to be desired in this day and age though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JordanA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a good starter camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Video turned yellowish in middle of recording

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my sony a6400. Testing the video quality at night time in door. Found out the color turn yellowish to normal, normal back to yellowish. Back and forth. Very unstable color. I understand we can adjust the white balance, color grade etc, but this is not the case because the yellowish color changing in the middle of recording! Other than that, there are another problem which I can tolerate but disappointed. The lens is hard to mount! I used

    No, I would not recommend this to a friend