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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers admire the product's excellent camera quality, ease of use, and overall strong performance. Its compact size, light weight, and quick autofocus are also frequently praised, alongside its competitive price and flexible screen. However, some users have expressed concerns about its battery life and the lack of in-body image stabilization (IBIS). The menu system was also described as confusing by a few, and there were occasional reports of overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 350 reviews
  • Pros mentioned:
    Auto focus, Camera quality

    Rated 5 out of 5 stars

    Auto focus is fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the advance auto focus. I still have an a6000 I bought last year at discount. It takes good pictures both cameras with sigma lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Auto focus

    Rated 5 out of 5 stars

    Best budget video camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for the money available now. 4K, continuous auto focus, no recording limit, flip up screen… I have zero regret about this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Disintegratorfilms, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything this camera has to offer, picture quality is phenomenal and it also records at 4K. The only downside I’ll have to say is that the battery could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Amazing little camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, the autofocus is amazing and it's nice and compact.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinH,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you loved the camera and enjoy its amazing features. Thank you for choosing Sony.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible. Super easy to use! The picture quality is crisp and looks professional. I highly recommend this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as and absolutely incredible camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-9-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Crop Mirrorles Camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony a6400, because for the price is a great camera, it have pretty much what I need for my work!. Easy to put in a Gimbal and at the same time super light and that’s one of the main reasons when I bought that camera because is so cool to be able to use in my water housing and make work so easy for the size and the performance!. 4k In video is so crispy and also if you need do an slow motion, the 1080X 120 frames is so cool!. And at the same time if you are and Sport photographer or does wild life photography, the 11 shots per second is amazing! Amazing crop sensor camera!.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    SONY 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, compact easy to use and great for a second body

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 10-26-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Canon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent my daughter like it.so inlove and she always use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AprilU,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your daughter loved it and found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-2-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consider this the best camera for beginners, easy to use, Fast auto focus. The battery life is the downside of this camera, but still is a five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the features that should be simpler simply aren’t. There is a learning curve coming from a DSLR but the image quality is exceptional comparing them side by side. I compared the images from a Nikon 1dx with the exact same lenses and the image quality is exceptional and very compatible with different lenses with the many adapters out there for it. It lacks controls and versatility and it feels a little cheap at times. The electronic view finder is absolute trash compared to a mirror on a DSLR but the live view that actually displays exactly what the outcome will be is very very good. So it’s sort of a trade off. I love the images that come out of this and honestly while the 6600 does have some sort of in body stabilization and the a7riii has the higher resolution and more professional feel, unless you’re doing video I think the a6400 is sufficient even for shooting 4k.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and your honest feedback. Sony_US

  • Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has most features some older full frame cameras don't. Decent lenses to choose. Very light but powerful. The menu isn't the easiest to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    a 6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great intro to intermediate level camera if you are starting in photography but have some base level knowledge. If you are very beginning, maybe see if you can borrow a friends for while to see if you enjoy it. It is a lot of money to spend on something you do not already know you are wanting to commit to. As for the quality of the camera, it is great. Sigma has some good after market lenses if you eventually want to get more but do not want to break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EverettTye, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great travel camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first mirroless camera, the battery last forever. This is a very solid body. I just love what sony is doing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Conner,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying this camera. Takes great photos and been getting good videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dreambenders,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus

    Rated 4 out of 5 stars

    Nice 4K video blogging camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its flip-up screen, 4k video resolution and fantastic auto-focus, this makes a really nice vlogging camera. The main thing it's missing is in-body stabilization so make sure to get a lens that can do it. It has great features and for the price, this is a great camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a step-up from the A6000 for my wife and I. We are both musicians and TV personalities, so we are always needing photo's and video for social media and promotional material. The photo's are vibrant and crisp and the 4K video is technologically beautiful. Love all of the features and the mic input allows you to connect an external mic and beef up your audio signal. If you're looking for a high-tech camera, without the high-tech price, this is a fabulous choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JPMII, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you and your wife are enjoying the camera! -Nick Sony_US

  • Cons mentioned:
    Menu system

    Rated 4 out of 5 stars

    Be ready to work...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a NEX-6 for years. Loved the little camera. Fairly easy to get around on, and when in a rush the auto modes worked great. I find this is not the case for the 6400. Shooting at a live concert rehearsal, I found the auto modes brightened the image way too much. Fortunately, I had the time during the rehearsal to get good settings in manual mode and get some nice shots at the actual concert. Very pleased with shots of fireworks this July 4th as well. Once you realize that Sony's auto mode is a bit overdone (maybe it's just my camera?) and work the camera in manual mode, you'll have to weigh if it's right for you. Be aware, as many reviews I read attest, the Sony menu system is a learning experience. As for me, I love the camera, albeit I do wish the auto modes were tweaked better. I'm shooting with the 18-200 zoom and the 50/1.8. I'd recommend skipping the kit lens, as the one I have for the NEX-6 was never on the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very nice camera to take pictures

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the pictures come out it doesnt really have a good paper manual giving a easy breakdown on how each thing works but eventually learned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juans,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a very nice camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-18-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. The price point is awesome. Takes really good quality pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Achup, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and the quality of images it can produce. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony Alpha a6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this purchase. If you don't mind a small camera body, and want something easy to carry and travel with, this is a good camera body to have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toni,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are very happy with this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-30-2025
      Sony Social Support Sony_US