Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the Alpha a6400's image and video quality, ease of use, compact size, and fast autofocus. They also appreciate its affordable price and the convenient flip-up screen. However, customers are negative about the camera's battery life and the lack of in-body image stabilization (IBIS). Some users also find the menu system challenging to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 334 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera, my new fav

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera. There's a lot to love about the a6400. Great photos. Great videos. Interchangeable lenses. Adjustable viewfinder. So many settings... Loads of resources for information. Great camera!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pblas, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and amazing video/photo quality it can achieve. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect Vlogging Camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Camera for those Looking for an Entry level Sony Camera. I would recommend the f2.8 16mm lens as it's I think perfect for Vlogging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My first Mirrorless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always did like Sony Camera but when they got left behind when the DSLR came out I left them and went to Nikon . Just recently I bought this Sony a6400 and I like it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A6400

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As my first mirrorless camera, it was easy to learn the software and I would reckoned to most.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GhaziN, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my 3300! Can't wait to take more car photos this summer !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanjohnE, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 1-20-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera for real

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera for making YouTube videos that’s what I got it for.I’m using the 16mm lens this camera is a must get for YouTube content.I don’t need to upgrade for a long time with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Sony a6400 purchase was highly successful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been an amazing camera. Does everything I need it to do and more ! Thank you so much :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherG,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you found it to be an amazing camera and that it has exceeded your expectations. Thank you for choosing Sony!

      For any questions or concerns, you can reach us at 239-245-6360.

      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kinda just bought this camera on a whim and it's absolutely phenomenal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NJR26,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you find our camera phenomenal. Your positive experience encourages us to continue delivering exceptional products.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera no issues at all. Easy to use and works great with my new lens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kort,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're thrilled to hear that you're finding it user-friendly and perfectly matched with your lens.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a camera I ordered it with no lens and it came next day to my house . I tried with a kit lens and was clean . I’m going to try more lenses soon .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're glad to hear that you are happy with your camera! Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best Sony camera a6400 !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys I’m new with this Sony camera and I’m just going to say wow I love it a lot I’m so happy with my product it take good pictures and 4K videos :) I’m so happy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    #sonya6400

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the my Sony A6400, I bought a second one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We're happy that you enjoyed our product...Twice!
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera! Super sharp and wide images! I would highly recommend this to any photographer, hands down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US

  • Rated 5 out of 5 stars

    A6400

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is really nice especially if your looking for something with a small body. Got at a really nice price with the open box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mefrfr,
       
      Sony commitment to customer satisfaction is our top priority.
       
       
      Thank you for sharing your positive feedback.  The Sony A6400 camera is specifically designed to be user-friendly and portable, allowing you to capture those special moments effortlessly. Your satisfaction is our utmost priority, and your positive experience encourages us to continue delivering exceptional products. If you have any further questions or need assistance with your camera, please don't hesitate to reach out.
       
       
      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Auto focus, Camera quality, Size
    Cons mentioned:
    Ibis

    Rated 5 out of 5 stars

    Great All Rounder!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this camera if you're new or returning to photography like I am and want good modern features like 11 shots per second, 4k30 w/ slogs. This camera shoots in 6k and down samples it to 4k, with the right lens and settings can produce really amazing photography. Navigating the camera settings can be overwhelming but nothing can't be leaned off YouTube these days and you will be up and running in now time. Build quality is nice for a mid year camera and nice textures and materials. Also as an APS-C is smaller in size and not too heavy for days use. Good battery life too, also did mention the super fast auto focus? Pros: Build quality Picture quality Features (4 year old camera) 4k30 Performance Good battery life Cons: No charging dock Micro USB not USB c No IBIS (make sure to use OSS for video)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bam3vo,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your detailed feedback on our ILCE6400 camera. We're glad to hear that you're very happy with the quality of our camera. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      12-13-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use, Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great crop sensor camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little camera has been fantastic! I use it for travel and couldn't be happier with it. The autofocus is fast and accurate, the colors come out great, and on high speed it will shoot 11 frames a second. I would highly recommend this camera to anyone. The only real con I have with this camera is the battery life, but it's really easy to carry a spare so it hasn't been an issue for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ERICG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-26-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sonny6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent beginner camera. It’s really portable and easy to maintain. At the same time everything is played out pretty easily so it’s not that hard to function. Takes amazing pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GloriaR,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase. I was originally going for the a7ii as a beginner who wants to pursue professional photography, but ended up going with the a6400 because I realized it has very similar qualities as the a7ii but for $1000 less. Even if you aren’t a beginner this camera really has everything you need and for SUCH A GOOD PRICE its sooo worth it! Yes its smaller but still feels nice and heavy and it looks cool. I paired it with the Sigma 56mm f/1.4 which I found to be the best fit for portrait photography and at a really good price of around $400. The image quality is outstanding! This body only cost me about $1,350 and honestly I couldn’t be happier! This camera is definitely staying with me for a long time :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sy2003, Thank you for sharing your review with us. Sony commitment to customer satisfaction is our top priority. We are happy to hear you are loving the A6400. This compact camera is not only user friendly for aspiring creators, but amazing for advance users as well. We hope you continue to enjoy the camera. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome buy , thanks Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Cameras I’ve Ever Owned I recently bought the Sony A6400 from Best Buy, and honestly—I’m beyond impressed. The image quality is outstanding, the autofocus is lightning fast, and the camera handles low-light situations like a pro. It’s compact, easy to carry, and perfect whether I’m shooting video or snapping photos of my dogs or beautiful beach sunsets. I’ve had several cameras over the years, but this one stands out for both performance and reliability. Definitely one of the best investments I’ve made—highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Extraordinary,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-17-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony a6400 is a compact mirrorless camera that delivers excellent image quality and boasts a fast, reliable autofocus system. Its 24.2MP APS-C sensor captures sharp photos, and the 4K video recording is impressive for its class. The flip-up screen is handy for vlogging, though it can be obstructed by accessories mounted on the hot shoe. While the menu system could be more intuitive, the camera’s performance and features make it a solid choice for both photography and video enthusiasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChristopherL, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support Sony_US

Sponsored