Customer Ratings & Reviews
- Model:
- ILCE-6400/B
- |
- SKU:
- 6324856
Customer reviews
Rating 4.8 out of 5 stars with 350 reviews
(350 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the product's excellent camera quality, overall performance, and ease of use. Many also appreciate its compact size, light weight, quick autofocus, and attractive price point, along with its innovative screen design. However, some concerns have been raised regarding its relatively poor battery life and the absence of in-body image stabilization (IBIS). Additionally, while the menu system is described as confusing, customers are pleased that overheating is no longer an issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sony A6400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Sony! One of the best camera! I needed back up camera for wedding photoshoot and found this unbeaatable price! Gotta have it! Thanks to Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first real camera and very powerful mainly use for portraits
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robbie,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-13-2024
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Family memories
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is consumer friendly and produces quality photos of a professional photographer. I am very pleased with this camera and highly recommend to anyone looking to capture family memories or as a hobby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike,
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the quality of camera, and look forward to seeing what our customers create with our products. Your review will help others with their decisions.
-Vincent
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sony - Alpha 6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 6400 is everything I could ask for! I got mine for video podcasting and its a purchase I'm very happy with!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you were very happy with the camera. Thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Rated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases. Good value for money specially given that I purchased an open box item.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera (Body Only) - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniAB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-8-2025
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Excellent Quality Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the a6000 previously and the NEX-6. I absolutely LOVE the autofocus on the a64000. It's incredibly fast and works well with face tracking. Image quality is excellent. I'm glad they have the digital leveller on this camera too!
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Value!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 2nd camera. Pictures are phenomenal. I love this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera produces phenomenal images. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 6300 model. Amazing camera. Took it to alaska and got northern lights
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaintT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-6-2024 Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
AWESOME if you want a corp frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for a corp frame. But I can tell the difference verses a full frame. Not everyone can tell but I decided to take it back and go full frame. But again most beginners won't tell. Great option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, We are happy to hear that you love our a6400 camera and its crop sensor. We hope you will also enjoy the full frame cameras line up we have to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Size
Rated 5 out of 5 stars
Excelent camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, so not as many buttons to control settings as the a7 series but that's a minor inconvenience once you get the hang of it. For its size it is amazing. Very pleased with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveC, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far x amount hikes has been great, i love that you can see the image up to an approximate range but its great when you are recording a video with multiple cameras/devices! A worth while upgrade from a Sony a6000.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Autofocus system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is camera has an excellent autofocus system that works well both in photo and video modes. Not only can you track faces, you can also set the autofocus to track the left or right eye. It’s a great upgrade from the a6000 and a6300.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Wow great camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is crazy good. Upgrade from 6000 and it’s just crazy good and quality in body stability is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're thrilled to hear that you're enjoying your camera upgrade. Thanks again for trusting our brand once again.
If you have any other questions or concerns, feel free to contact us at 239-245-6360
Rubychelle
Sony Social Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Great camera for a beginner!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently switched to mirrorless cameras from DSLR and love how small and compact the a6400 is. But at the same time, it is powerful! Would recommend pairing it with the Sigma 16 f/1.4 for stills and any Sony OSS lens for videos.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Works pretty good for beginners, I have used it for a while now with no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chase,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that our camera works really well for you. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
11-28-2023
Sony Social Support
- Pros mentioned:Size
Rated 5 out of 5 stars
A large camera in a small body
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A camera like this should not exist. To many pro features in a small compact body at an amazing price. It leaves you with enough money to buy good glass, a better microphone and even a gimbal, without breaking the bank.
I would recommend this to a friend Rated 5 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I need and want! My first camera and I love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HfamilyB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE640 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards, Larry 12-6-2025
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Amazing compact and powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in a hard debate between this and the a6000 due to price variance but paying the extra was def worth it in future proofing yourself. Amazing photo quality a must buy if the market for a mirrorless camera
I would recommend this to a friend Rated 5 out of 5 stars
Just what I had hoped for...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the best buy body only model as reviewed, after an abysmal experience with a revival electronics distributor. Best Buy had the fastest shipping and a more competitive price than anywhere else for the body only model at time of purchase. I would recommend to anyone, specially for video capture, content creation and review making. I liked the price of the body only, so I could then pick the exact lense I knew I wanted, without having to spend an extra $2-500 on arguably unecessary accessories and add-on components. Thank you! John Best Buy Client Gear: Sony A6400 body black Sigma 1.4 16mm Lense with filters Cosmus Camera/Lense/Laptop Compartment Backpack
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect camera for 2020 and the virtual world
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time deciding between this and the Sony A6400, but for the job I needed it for (live-streaming) this was the way to go! So easy to easy and had a few settings that help.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!














