Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,498.00
Save $1.99
Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 739 reviews
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this camera great for day time pictures and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorN, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera for both photos and video. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    a6400

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for beginner camera. easy to use. lightweight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're delighted to hear that you found our ILCE6400 camera great to use. We strive to make our products user-friendly, because we understand the importance of a lightweight camera, so we're glad it met your expectations in terms of portability.

      If you have any further questions or need assistance with anything related to our products, please feel free to reach out 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Travel camera.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best camera for travel due to light weight and small and also take very good picture if u have the skills.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GOAT, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 1 out of 5 stars

    Do not buy from Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box camera that was sappose to be in EXCELLENT condition. For one it was by far not in excellent condition. There were fingerprints all over the sensor and the lense was dirty. However, what upsets me most is the excellent conditon details states that all original parts would be in the box. It didn't have the micro usb cable nor the ac adapter. So, I called Best Buy to ask if they could send me the missing parts because it was sappose to come with them; to which I was informed, after being transferred multiple times, that they would not send me replacment parts. The only options offered was to drive to the store (isn't an option for me) or to return camera for a refund. I asked if I could keep the camera and get a partial refund since it fits the requirements for good or fair condition and doesn't fit the criteria for the excellent standards so that I could use the money to buy the parts that are missing. To which they replied no. It's upsetting to buy something and not recieve as described.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rach, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Perfect for school Photograpy

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for a beginner. It comes with a nice lens which I always use now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irfan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-3-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for begginers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is perfect for what I want to use it for. It’s light and it’s give such great quality photos. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent First Camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a premium starting caner-a. The kit lens covers everything from Rocky Mountain national park excellently to portraits pretty well (add a Sigma 56mm for extra great pics)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-16-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Cam. Sony did GOOD fam!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR WHAT IT IS... this is great. I was originally going to give this only 4 stars but after finding a solution to the fast dying batteries (np fw50) in these series of cams, honestly I feel like you can't go wrong with the a6400 or a6500. I wanted to go with the a6500 but wasn't available at the time, so I just went for it and it did not disappoint. Just get one extra battery and a good quality high mAh PD battery bank, pair it with some good glass and you're good to go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jaff, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Perfect camera. Great store experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neek23,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-15-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera and Lens

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast auto focus. Nice zoom range and quality lens. Good view finder. Nice upgrade from a6000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Canera with high quality photos and lots of options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TodA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it !!! It was a gift for my wife and she is soo happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulZ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-12-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Resolution is great. Easy to use. Pictures come out amazing and videos are excellent. Love that it connects to wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing and better than I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoganL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    sony best at anything in picture

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality vloggers go to cam. 4k resolution makes anything look like a professional take nice and compact

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Santo,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy to see that you are enjoying the 4K resolution.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony a6400

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to carry. The picture quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its user friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great starter camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this family for family events and trips. It’s great! Easy for everyone to use and pictures came out clear and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this Camera

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take good shots, light to carry around and I can download the pictures/videos taken from the camera straight to my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for beginners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for beginners. With the right type of lens, this product is just magic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Rated 5 out of 5 stars

    Amazing Camera for price range

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has been amazing over the past few months and has traveled from the finger lakes all the way down to Georgia. The size and weight are a blessing for travel and hiking. Portraits, Landscape, Wildlife, and Macro have all turned out great. The camera doesn’t have a full sensor so you can call it the little engine that could. If you’re a blogger, you’ll love the flip up screen. Spend the extra money and get the 135mm lens option (Amazing Versatility as primary lens)

    I would recommend this to a friend