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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 748 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is so good! The focus is on point. It’s really awesome and makes your videos looks super crisp. I love the 18-135mm lens. It’s not bad at all. I’m very surprised and happy with this camera. I use it mainly for video and some photography- the no limit recording is great for martial arts video recording. Especially long matches.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianF, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Well constructed camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and takes wonderful pictures. The 18-135 lens is versatile enough for me not to need additional lenses when I’m out shooting. I wish the cord for the charger was longer and the charging light was in a spot where you can see it easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate you taking the time to write us feedback about your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality, Size, Weight

    Rated 5 out of 5 stars

    Excellent Picture quality in this compact camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this camera is size and quality of picture. It is so handy i can carry everywhere and it is light. I liked the color and quality of pictures. Low light picture can be made bit better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are enjoying the many features the A6400 has to offer. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent Camera! Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to replace our 5 year old camera, which still worked great for still pictures but we needed a camera that could capture better quality action pictures. This camera delivered. The quality of the pictures is superb! We still need to learn more about the various and different functions it has but so far, we are loving this camera and the results we are getting from it. We are glad to have purchased it and have no doubt that we will be using it for years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, IsabelSoto!

      Wow, what an awesome review! We are happy to know that the unit meets your expectation. Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy learning curve for updated Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the photos and ease of use. I’ve been able to get great photos of my dog , who is active.....very active!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product – Highly Recommended! I’m very impressed with this product and the overall experience. It delivers exactly what it promises, and the quality is outstanding. I will definitely recommend it to everyone I know!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlF, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are impressed with the camera's performance and would highly recommend it. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best podcasts made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your passion for photography is truly inspiring. The a6400 model is known for its impressive features and capabilities. It is exciting that you are enjoying the experience of using it. May your photographic journey be filled with beautiful moments captured.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect for school Photograpy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect camera for a beginner. It comes with a nice lens which I always use now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irfan,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a perfect camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-3-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera for the price. easy to use, good for beginners

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SanjayM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-15-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this camera great for day time pictures and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorN, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera for both photos and video. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent for fast moving subjects, like kids.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast auto focus, takes great images, and the included kit lens is actually usable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Thedoubleb, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the camera's autofocus speed and image quality! -Nick Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera for beginners I like how it’s really easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshlyM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-5-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended this camera. It’s easy to use and provide great result.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romil, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fast focus and motion tracking; no limit video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great update for me from the Sony A6000. No overheating issues, exceptionally fast autofocus even on moving targets. Also loving the quick access to 5x slow-motion video (1080P at 24 FPS here). The 18-105 lens is also much sharper than I expected. Far superior to the 16-50 kit lens or 50-200 I'd used on my A6000. Audio input jack is a huge benfit as well, and I use the slip screen often for my youtube how-to videos. Def worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it !!! It was a gift for my wife and she is soo happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulZ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-12-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Perfect camera. Great store experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neek23,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-15-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Canera with high quality photos and lots of options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TodA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing and better than I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoganL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera easy to use and much better lens than the normal one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jessica, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Such a great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very light and easy to carry. Picture quality is good enough and video quality is great!

    I would recommend this to a friend