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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 748 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, Pristine photos price is a little much

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is absolutely amazing! I bought this for my husband for christmas and the pictures hes already taken are absolutely amazing! Definitely worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trevino95,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera with an amazing quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-3-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use really nice for video and pretty good for photos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing. I was looking for a updated camera and thia one did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use compared to Canon brand, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality for taking photos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Just make sure the lense works for what you want to do. I wish it was a wide angle lense for vlogging. Now I have to purchase a separate lense but the camera still is good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jean,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad hear that you found it as a great camera that captures pictures with great quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use and the Lends are Amazing !!! Great product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellence for the value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding video and picture quality on this camera. I only suggest to get a USB audio interface if you are planning on using this camera to stream.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Berry, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-10-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for price!! Crystal clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it’s cheaper than an A7III and overall achieves what I need. Crop factor is not nearly as much of an inconvenience as I thought and the 1080p and 4K are both very detailed. At first I was apprehensive as it doesn’t have IBIS but that has not been an issue for me either. I have had the camera for about 2 months now and have shot some promotional marketing videos that have come out great. Wether you’re trying to upgrade from a basic DSLR or have experience with more professional cameras and are looking for something more compact, I highly recommend this! It is very reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for me as a beginner. Perfect lense for the videography and the resolution is just can’t be described in words.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZainsanaullahI, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as the best camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-28-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400 Is A Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It works like a charm and I'm full steam ahead with projects. The 18mm to 135mm lens is a perfect combo with it too. For a camera that's a few years old it's still a great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW,
       
      Thank you for sharing your feedback about the A6400 camera and rating it 5 stars. We are glad to hear that camera worked like a charm for you. We are excited to hear that you are now full steam ahead with your projects. With the A6400's versatility, together with the SEL18135's capabilities, your outputs surely would be amazing, landing you more projects in the future/
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera, great pictures (non action) & video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera and everything it does. I do a lot of video and this takes incredible 4K that you will love! From professional to amateur - it has a little of everything. The only negative is shooting high speed sports action - not performing as highly as I wish it would but otherwise I'm happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Capture perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to receive this on my birthday! I’ve been wanting this camera and I was so happy when my parents gave this as a birthday present. I love taking pictures and video and this is so perfect! The quality is so nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aprilgirl, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Camera - My first mirrorless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is AMAZING, it is my first mirrorless camera. I previously had a point and shoot. I did lots and lots of research before making this purchase. I am very glad I did. I find it easy to use and fun to learn on.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best camera in its tier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera i have tremors in my hands and the image stabilization is absolutely incredible easy form factor i love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you loved using our product and find it incredible easy to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-7-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the quality and ease of use. thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and works good in different settings

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Takes great pictures. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Video & Photo Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great camera! I’ve used this for Photos & Videos for social media & I love all the functions and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGatTCERANOTHEGOAT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera has great features perfect for social media content creations. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera,easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very easy to use and takes a great photo

    I would recommend this to a friend