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Customer Ratings & Reviews

Your price for this item is $1,248.00
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 724 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 724 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera! Perfect for capturing family memories and videos. Takes great pictures and we really enjoy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinaH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    AMAZING CAMERA!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera!!! It’s AMAZING!!! This camera is GREAT!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PreciousH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is amazing and a great purchase. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    High Quality Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera in the business I would say! Been using it for going around the world and taking pictures such as Italy and Spain!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noname, Thank you for sharing your feedback. Sony's commitment to customer satisfaction is our top priority. We're happy tot hear this camera has worked out perfectly for your during your trip! The size and weight definately makes it a good travel companion. Thank you for sharing your love. -Linda 09-27-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great lightweight mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this from a DSLR Canon. I loved my canon, but wanted something smaller & lighter for travel. This is a good camera, but retraining my hands for a completely different brand has been a challenge. I am not at all disappointed, just need to commit to the retraining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade from previous camera - worth it so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from my sony nex-6. better video quality. using mostly for kids sports, family trips. if you have used the sony ecosystem it is a good choice. lens with kit is good enough for me, but will be looking into a couple others as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello UnaJeepa,
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that we are able to provide a product that suits your needs. We look forward to seeing what our customers can create with our products.
      -Vincent
      Sony Social Support Team Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice mirror less camera pictures and videos quality too good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajaib, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-18-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, a employee at best buy recommended this camera to me and I’m so glad he did. Great customer service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arlinda,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera amazing and that you find our service great. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle

      11-20-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great quality pictures / video

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im new to the camera scene, and this seems to be really advanced. However, i do like the crispy and clear pictures it takes. I wish i could have people take my picture on this so i dont have to figure it out lol. BUT LOVE IT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneLove, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and sharp images it produced. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 4 out of 5 stars

    Great camera for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, tons of features. I'm still learning how to do everything. The user interface with the app isn't the greatest but it's better than no app. Photos upload at 12mp in the app, so keep that in mind. I definitely recommend this camera for beginners and intermediates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, Thank you for sharing your experience. We truly appreciate your honest feedback as it will help us to keep improving future products and software. Its great to hear that you are enjoying the camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 10-6-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been away from video and photography for about 4 years. While this is not a professional camera it is a really great camera. More than enough for a casual family camera. Fairly easy to use. My only complaint would be how the files get saved to the card. They are not in an intuitive location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love innit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the first generation of this model still kicking and going but loved all the new features that just had to get it great cámara awesome pictures and notbto bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and we hope you enjoy all the features your camera has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Sony 6400 is my goto camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use, seems easy and takes great pictures. Looking forward to getting additional lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mountaingirl,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that your liked the camera and that it is now you go to camera. Thank you for choosing Sony.
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sweet Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great camera. To be honest if you’re shooting portraits or getting cool shots and You plan on buying a lens with this already then buy the a6600 body and buy a descent lens with it. But this camera is really great. I get cool shots with it and get good videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great quality all around. You won’t be disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoyaP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. You know what you’re getting here and it’s worth the buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ritz, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten some beautiful pictures with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved the quality of the pictures this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Vlog Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I got it for videos because of its capablilites of shooting in 4k. The only thing I wished it had is the image stability but I make do with having a tripod. I would have this not as a main camera but one to do behind the scenes etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera asked a employee to help me get it and quickly grabbed it for me, turns out the camera wasn’t what I expected so I returned it but even then they where quick to help me and guide me to right return!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaQ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    A6400

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it worked good, i love sony cameras and have nothing bad to say about them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alex,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice camera, excellent quality and good video great for vlogging!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera with excellent quality. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US