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Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 739 reviews
  • Rated 5 out of 5 stars

    Everything is True

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read dozens of reviews and watched scores of YouTube reviews of this camera - everyone loved it and they were so right. It’s well built, full of features and the new autofocus system is truly amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures so starting out with interest to take semi professional pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Captures the imagination

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - Alpha a6400 is a great beginner camera and an intermediate /semi pro model camera that has great response, very nice lens and the ability to capture what I need in a camera at this price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teens used it with ease.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Video looks awesome and was great even for teenagers to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you loved the beautiful quality of the pictures and videos this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tweaked a few settings on this camera by looking on YouTube and you will have a awesome working camera that you will never regret looks like a dream autofocus has phenomenal and the rapid shot is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very amazing photos!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Have been using it for a while now! Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vikstarr,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your interest on our ILCE6400 camera. We're happy to hear that you find our camera amazing to use and your recommendation is truly appreciated.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-26-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent beginner camera. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeRuiz, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-14-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best camera I have owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost was high but definitely worth it. Took over 1500 pictures on our vacation and they were nearly all framable. Watch the videos to learn how to use it. I had trouble recording videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant cinematic shots

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera that can shot some brilliant cinematic shots. Go for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pranay,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're satisfied with the performance of our camera. Your satisfaction means a lot to us.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-30-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent very functional. As a beginner photographer very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlieO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you loved it and found it as an excellent camera for beginners. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    LENS AND CAMERA MAGIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and easy to use , I feel lens is best part . for starters its good , no need to buy other lens for quite some time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amda, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Rated 5 out of 5 stars

    Excellent crop sensor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera several weeks now and have taken multiple photos in varying conditions and been very impressed. It really has everything you could need and then some for a crop sensor camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing camera for anyone who is trying to upgrade from beginner to intermediate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewey,



      Sony commitment to customer satisfaction is our top priority.



      Thank you for your feedback regarding your LCE6400 camera. It's fantastic to know that you have found the camera to be a significant upgrade. We strive to provide products that exceed our customers' expectations.



      If you have any other concerns or questions, feel free to us at 239-245-6360.



      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Great photos, great photos, overall great camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures great quality images. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Alpha a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online on Best Buy sight. Looked for my camera. Put in information and it was on it's way. Easy web sight to get around in and very high quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    GOT PHOTO OF HILLARY CLINTON!!!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lemme tell ya a little secret about door dashing hair extensions...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first camera and I love it. I use it for pictures at school events. Used them to do my sons senior pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgeek, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    GREAT camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I’ve ever had! I would definitely recommend this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera and it has became the best one you have ever had. We appreciate the recommendations and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and start using right out the box. The camera has so many kook features I have not gone through them all but it’s worth the money so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Should you need further information on the settings and features of the camera, please feel free to check out the web manual available at our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes indeed I finally got it and have not put it down it does just what I need pics and videos so clear and vibrant recording is awesome the sound is clear as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello buybest, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US