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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 741 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 741 reviews
  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first camera just Getting into photography..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. Congratulations on your first camera and thank you for choosing Sony. We can wait to hear about your experiences with this camera.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box camera and it works as expected. I’m satisfied with its condition. No cosmetic damage and all functions work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chico,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you it met your expectations. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-23-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Câmera survey

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality camera. I recommend everyone to buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes awesome pictures and the auto focus is great and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales Rep was veey knowledgeable and he actually showed me the product in detail. We also talked about the other production and the pisitive and negative of each.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RudyD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are happy with your purchase. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-15-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last cameras y’all ever need tons of lenses option Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is awesome very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quality and easy to use - definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the slog modes you can make amazing changes at post

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Camera Period

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the Box, Perfect. Easy to operate takes amazing Picturtes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great. Far better than other cameras I've tested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Alpha a6400 Mirrorless 4K Video

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. BB did a price match soon after and refunded me $150!!! Will be purchasing again soon from them. Thanks, Dustin

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DustinC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you're satisfied with our product and find it worth purchasing. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-1-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best camera i have ever owned! 10/10 will buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mike3231, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Will buy from Best buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was received on time,in perfect working order.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Croamdj, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear everything is going well with this camera for you. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly Stunning Sony a6400 Definitely Worth Every Penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grewtbcamera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great photos and although pricey worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera takes awesome pictures!! Totally worth the consideration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great awesome camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera it takes really good quality pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best video camera Ibhave ever use in my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera For Beginners (and pros)

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an absolute beginner, shooting videos for web content. I bought this camera on the recommendation from a friend who is a pro photographer/video person. There was definitely some learning curve for me, but this camera has really been a pleasure to work with and is reliable. Get yourself some extra batteries and you'll be happy that you did.

    I would recommend this to a friend