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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 741 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 741 reviews
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for pictures but mainly video recording. I'm a beginner with cameras but I must say that I'm very happy with this one. I've done a lot of research before buying it and I say it's worth getting this over a canon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with my new camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eyeing this camera for awhile and was extremely nervous about purchasing an open-box item but it was in EXCELLENT condition and came with all original parts. Plus, I saved a couple hundred that I used to buy another lens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CAMERA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera. Easy to Use. Lightweight. Best for learning

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      It's great to hear that you are satisfied with your A6400 with it's light weight and easy to use design. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. - Glenn Sony_US

  • Rated 4 out of 5 stars

    Good picture and video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good for Pictures and videos Need much battery’s The setting is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good quality camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality is very good, especially with 4k its not that easy not use though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my Canon. I love it. 4k video, continous recording. Im in love.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. I love the features on it. Just wish it wasn't so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Starter Camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome starting camera and for a great price. Love this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as an awesome camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many features, Im still trying to learn. Took it to a national park and took amazing pictures of mother nature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cnguyen, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, you can get a camera that takes equal picture quality for the price but this camera offers more mobility. I recommend getting a case of course and a screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of Bang for the Bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my backup camera I use for vlogging and when I need something compact that is easy to take everywhere, This is the one also it contains quite a few menus to offer you that perfect picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera. Be sure to sign if for classes to learn how to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, good autofocus but no image stabilization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pavan, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback! If you are looking for an APS-C camera with IBIS, the a6600 is available. -Nick Sony_US

  • Rated 4 out of 5 stars

    Everything but battery capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the battery always won't last long though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelika, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera. We hope you will enjoy all the amazing features this camera has to offer. On the battery life, Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great asset for a content creator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera and it has made my content creation really fast. I love the built in profiles to have a consistent color correction every time I film.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience with the A6400. Thank you for the review! Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works just need to figure out how to work the camera. The picture did not come out as crisp. However, that is probably due to me not knowing how to handle the features. Overall happy with my camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,

      Sony commitment to customer satisfaction is our top priority.

      Thank you so much for your feedback! We're glad to hear that you're happy with your experience so far. We understand that learning the menus and settings of a new camera can feel overwhelming at first. Our goal is to provide a versatile camera that caters to various skill levels and preferences.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features I really like the way it feels

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a very good camera with lots of features. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-28-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera but pricy like all Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left the m43 world to go back to aps-c. Does a great job and has many options. Battery life is pretty descent but should pick up some spare battery packs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shoot with a Nikon and decided to buy mirrorless. I really like how it handles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear you like how the A6400 handles. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features the camera has to offer. Thank you choosing Sony! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and always having fun taking pictures. Battery lasts about 2 hrs long with this model. Doesn’t over heat and there is no record time limit.

    I would recommend this to a friend