Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 10562605
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Best camera for beginners on the market!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for a great price. Highly recommended for beginners.
I would recommend this to a friendZB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t check at Westbury store as no one in display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZulfiB,
Sony commitment to customer satisfaction is our top priority.
We suggest you contact the dealer nearest you to check for availability in stocks of the ILCE6400 camera.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-10-2024
Sony Social Supp
Fast and easy transaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attendant was professional and educated about the product.
I would recommend this to a friend- Pros mentioned:Ease of use
Worth the Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first mirrorless camera and I couldn’t be happier. If you need a good introduction to mirrorless, this camera is the way to go!
I would recommend this to a friend Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera. 4k quality is out of this world.
I would recommend this to a friendGame changing quality for the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from a Canon SL2 and couldn't be happier!
I would recommend this to a friendGreat midlevel camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed this one, not a huge upgrade over the a6000 for me personally, but a nice package and an excellent mirrorless.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you are enjoying your experience. Thank you for the review!
- Pros mentioned:Camera quality
A6400
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera for formal pictures and it takes great quality videos with the right lense!
I would recommend this to a friendBrand response from SonyListens
Posted .Great to hear that the A6400 is perfect for your pictures. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
It gets a bit confusing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera but it can be a bit confusing. Does not have a manual to read to understand how it works.
No, I would not recommend this to a friendBad product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very expensive for what you can do with it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KARENM, Sony's commitment to customer satisfaction is our top priority. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/20/2026) Sony Social Support
Solid Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Camera. I'm mad I got upsold by a Best Buy employee because I have no idea how to fully use this camera. I only use it for youtube videos so I regret spending twice the money and not getting the Canon M50. Bright side is the unlimited video recording capabilities.
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Amazing camera if beginner or not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is so amazing best camera I’ve ever had, amazing quality and video quality
I would recommend this to a friend - Pros mentioned:Ease of use
Good little camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this camera was a nice little camera to be able to carry out in the field.
I would recommend this to a friend Perfect for small projects!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Sony line of cameras. This is an upgrade from my A6300 and we'll worth the price. All of sony cameras are perfect in their own little way. The face recognition is wonderful!
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad to hear that you love your camera. Thank you for the review!
not good for first timers
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera for my granddaughter for school. teacher send out paper that told them what kind to buy and I took it with me when I bought a camera for my granddaughter. the sale person kinda talked me into this one . I was use to cannons that what I always bought and they keep pushing back at the Sony . I don't like it and my granddaughter drop out of that class because she had to much trouble on operating it and the teacher wouldn't help so now I have a 1500. camera sitting in a closet never again.
No, I would not recommend this to a friendNot happy with this purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera does not auto-focus. Tried several settings, tried resetting camera, tried advice from SONY. Does not auto-focus. Not happy. Unable to reach SONY support via chat due to Corona Virus, which is understandable. Very disappointed in this product though. Not sure if I can get a replacement through Best Buy.
No, I would not recommend this to a friendGoodmquality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What indidnt like is the picture quality, it looks too granulated
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HennigstongA,
Sony commitment to customer satisfaction is our top priority.
Thank you for providing your feedback regarding our camera. We appreciate your valuable input and we understand your disappointment with the camera's quality. We strive to provide products that meet the expectations of our customers, and we regret that this was not the case for you.
Your input will be taken into consideration as we continue to improve our product offerings. If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Salesman Made a Difference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman, Matty Yelton, provided great guidance in helping us select the camera that best suited our needs. We are very happy with the results!
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that Matty was able to assist you in choosing your A6400. Sony's commitment to customer satisfaction is our top priority. Thank you for choosing Sony! - Glenn
- Pros mentioned:Camera quality
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVING the camera, it is light and takes amazing pictures, really the best one once you understand how to use it, BUT not buying again from BestBuy, out of 4 purchases, 2 came broken, 1 with operative/system issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catalina,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A6400 camera. We are glad hear that you loved the camera as it is lightweight and captures amazing pictures. However, we are sad to hear about your buying experience. We suggest you contact BestBuy customer support for assistance. If they are not able to help you, please contact Sony phone support at 239-245-6360 so we can look more into this. We value your feedback and will do everything we can to make things right.
Regards,
Larry
Sony Social Support
Okay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothings special. I’ve been using the camera for months now the picture are ok but nothing special. I don’t like that there’s no support from an app to easy access for picture downloads/transfers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeseniaG,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We sincerely appreciate your honest feedback on our camera. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
3-19-2024
Sony Social Support