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Customer Ratings & Reviews

$1,449.00
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The comparable value is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers find value in the product's excellent camera quality, ease of use, and overall performance. Many appreciate its lightweight design, adequate size for travel, and great auto-focus capabilities. However, some customers note that the battery life could be better and find the menu system to be complicated. A few also consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 750 reviews
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a camera person. Works well many months later. The lens it comes with zooms in and out more than I thought. We bought extra lenses for extra zoom in and zoom out but I usually just use the one it came with for more range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mona, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Video and photo is amazingly clear . A6400 is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NigelW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is awesome for capturing amazing quality videos and photos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great Camera for the Pro and Beginner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the camera for my wife and she absolutely loves it and so happy with quality and ease of use. Salesperson was able to answer all our questions on different models and after doing our research this was the Camera for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera primarily because my husband and I had our baby and I wanted to be able to both record and take photos to capture every moment and this camera has done that exactly for us. Great quality, to too bulky. We love it!! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony A6400 kit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mirrorless camera. I have shot wildlife, automobiles, sports and done some video. This a great all-around camera. It takes beautiful pictures and I recommend this camera to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Sony 6400 is my goto camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use, seems easy and takes great pictures. Looking forward to getting additional lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mountaingirl,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that your liked the camera and that it is now you go to camera. Thank you for choosing Sony.
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, versatile camera, perfect for a first time photographer/videographer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EloyA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/8/2026) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    exeptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome is a perfect camera. i go with me in my travels

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosauraV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400camera. We are glad to hear that you found it as an exceptional and amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-4-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the camera is definitely worth its price. Love all the features this camera has to offer. I always use this camera for when I want to capture beautiful landscapes and amazing closeups of flowers during my hikes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased first camera and it’s so friendly use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suso, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-9-2025 
      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Very fun to use

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a must-have camera, I love the way my photos come out and all the different functions that I can use on the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Battery, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice mirror less camera pictures and videos quality too good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajaib, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-18-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    AMAZING CAMERA!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera!!! It’s AMAZING!!! This camera is GREAT!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PreciousH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is amazing and a great purchase. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loved the camera. Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your girlfriend loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-17-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sturdy and reliable camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to use while Whale Watching over the summer. The highest it goes is to 135mm, but it still takes a nice clear shot if the whale is within clear eye range of the boat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US

  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for a trip we took. I am by no means a professional, but this camera takes exceptional pictures that have gotten many compliments and most importantly satisfy my family and I. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed learning to take pictures with this camera. Though there is no instruction manual to figure out all the settings there are YouTube videos. It truly takes amazing pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi June, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great quality all around. You won’t be disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoyaP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, light weight easy to handle. Lots of features still learning on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Charger,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your feedback will greatly assist customers with their future purchases.
      -Vincent Sony_US

  • Rated 5 out of 5 stars

    Great light weight camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use in the automatic mode yet has all the settings needed to challenge manual photographers. The eye focus is very sharp even with birds. The kit lens is sharp and works well as a walk around lens. Love it

    I would recommend this to a friend