Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- |
- SKU:
- 12238515
Customer reviews
Rating 4.8 out of 5 stars with 750 reviews
(750 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers find value in the product's excellent camera quality, ease of use, and overall performance. Many appreciate its lightweight design, adequate size for travel, and great auto-focus capabilities. However, some customers note that the battery life could be better and find the menu system to be complicated. A few also consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing camera!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera!! I’m considered a beginner photographer and this camera is easy to use. Very realistic in color. Moving from mobile photography to camera, a whole difference, especially in saturation.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that your A6400 is easy to use. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and hope you enjoy all the features your camera has to offer. Thank you for choosing Sony! - Glenn
Rated 5 out of 5 stars
Love my camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best camera for beginners and advanced photographers. Easy to use and the most beautiful photos!
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TRPhotography,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback about our a6400 camera. We're glad to hear that you love your new Sony camera. Our goal is to provide a versatile camera that caters to various skill levels and preferences.
If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 5 out of 5 stars
Still worth in 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as my first real camera price was reasonable..But to learn on so far im loving it already got a couple lens great camera to learn on for sure!
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinP,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-20-2025
Sony Social Support
Rated 5 out of 5 stars
Great product for the money!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent starter camera, main useful points is 11 FPS shooting, auto focus tracking great for video and high movement (kids). Great photo quality, look up a guide for best settings.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience!
Rated 5 out of 5 stars
My fav as of now. ❤️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooooooo what can I say. I’m in love with the quality overall, I’m an amateur, I bought so many lenses already for this camera, I love the quality of the pictures and video. If you record videos like me, get the Sony small microphone, it will be a huge change in the quality of the video sound. I used sigma lens 30mm on these pictures posted
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello. Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to provide feedback, and review the ilce6400. We hope you continue to enjoy it. Amy
Rated 5 out of 5 stars
Great Camera For Beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera for a family vacation in the Caribbean. I was able to capture all our special moments. It had a flip screen which allows you to see exactly what your filming. Surpassed my expectations, might even take up some photography classes just to maximize my understanding of all the features of this camera.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
Rated 4 out of 5 stars
It’s Pretty Great!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I shoot video and photos both semi-professionally and as a hobby. If you’re looking for a great all around camera, this is it. There’s no in-body image stabilization, the high ISO performance is just okay, and the RAW files in post seemingly wont hold up as well as my canon’s did. The menus can be a little intimidating. Oh, and the SD card slot is right next to the battery instead of on the side where it should be. All that said, it still takes a great image, is light, compact, and has autofocus that’s superb in plentiful light, but is absolutely awful in lowlight. Even though I’m planning to upgrade to a dedicated video camera soon, I’ll still be keeping this as my main stills camera. Oh, and the lens it comes with is pretty great as far as kit lenses go. No complaints there. Attached photos were all taken with this camera and either the lens it comes with or the Sigma 30mm f/1.4 and developed in Lightroom.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera, the lens gives you a lot of options to play with and the battery life is excellent. They told me when buying that it might get overheated after recording for 30 minutes, however, I have noticed that usually stops after an hour and 10 minutes which I think is a great time.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-27-2024 Sony Social Support
Rated 5 out of 5 stars
Sony A6400 THE BEST
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my camera. Its my hobby and this is the first camera I bought. Excellent photos, excellent videos, easy to share photos to my Samsung S23 Ultra. At first I found it hard to use it, but day after day I learned most of the settings. I definitely recomend.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Onii, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the A6400 camera. We are glad to hear that you think our camera can produce excellent images and videos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn 4-22-2024 Sony Social Support
Rated 5 out of 5 stars
Nice bang for your buck
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my a6400; little bit of a learning curve but nowadays video tutorials and other learning resources are plentiful online. Face detection and eye detection is fantastic. No onboard stabilization but I have a few lens with stabilization and I usually use a tripod or gimbal so this hasn’t been an issue for me. It’s a nice companion for my a7iii and it’s nice and small which has been great for travel.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichtheBassPlayer, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget friendly for the beginner like me. Its compact size and versatility make it great for on-the-go shooting without lugging around heavy gear. Also offers 4K video. Loved it.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuyogM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 10-25-2024
Sony Social Support
Rated 5 out of 5 stars
I LOVE it! Top notch quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this camera! I do a lot of virtual work as an ASL interpreter and I was looking to upgrade my webcam. The Sony a6400 is a perfect fit for me. Not too complicated to setup once I watched a few youtube reviews and the quality is undeniable. I’ve even used it to record some interpreting “how-to” videos and I’m very satisfied with the quality of how they turned out!
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We're happy to hear that you are satisfied with your A6400. Thank you for the review!
Rated 5 out of 5 stars
Honestly though!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An older camera ,released in 2019 , as a “mid teir” camera, but is underestimated in terms of performance, upgrade ability, and overall build quality! This is my first camera, and I don’t plan on making it a career so to say, but I do explore my hobbies professionally ; and this camera respectively allows me to do that. In summation after time of personal use as well as further research, after purchasing, this camera, I conclude any person, competent enough to use their thumbs and index. Fingers can put Together a professional portfolio branding and establishing themselves as a worthy employee, photographer of any status. let alone not to mention high quality, hobby art from the sensor and lenses compatible with the a 6400 it’s awesome and worth what I paid brand new full price in 2023 and I’ve only had it about a month or so now, but to me very worth it it’s just fun and it’s Sony …..and I’m a Sony fan Boy.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithM,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to know that you find our camera worth purchasing. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-11-2023
Sony Social Support
Rated 5 out of 5 stars
Nicest camera I have ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my camera. It’s very light and takes great pictures. I’m still learning what all it can do.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. If you want to learn more the Help Guide for the A6400 is available on our website. Thank you for the review!
https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals
Rated 5 out of 5 stars
Just perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like I got more than my monies worth! I was looking at a A7iii, but couldn’t afford that just yet. This camera makes me feel like I’m not missing much of anything! Beautiful image quality and spot on focus! Very little editing needs to be done with the images from this thing! I attached a few samples; I was very pleased with the results.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendRated 5 out of 5 stars
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera. Full frame would definitely be an upgrade but I think this is the best camera that is not full frame.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FlexNXS, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera for pictures and video. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (01/05/2025) Sony Social Support
Rated 5 out of 5 stars
Simply amazed with what this camera can do!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first camera and I can say that it is very easy to use. I am still learning the manual modes but i was able to take some pretty amazing pictures using the auto mode.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harsh, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is very easy to use and has many features. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Rated 5 out of 5 stars
Camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this camera a lot, I want yo buy better lens for it tho
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 2-27-2026
Sony Social Support
Rated 5 out of 5 stars
Great stater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ive been getting into photography and its taken over my life, i use this camera for a lot of car related pictures and videos and all customers are satisfied with them
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi riley, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 5-10-2024 Sony Social Support
Rated 4 out of 5 stars
Great First Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first camera. I plan to make YouTube videos with it. I’m still just playing around with it and trying to learn everything there is to know with the camera, but I do love it. The build quality is great. It shoots video in 4K and snaps some amazing daytime photos. Low light shots are a bit of a let down, and image stabilization is not as good as some of the higher end Sony’s. There are a lot of complaints about the menu, but honestly I don’t have a problem with it. Overall a great learning camera with a lot to grow into.
This review is from Sony - Alpha 6400 APS-C Mirrorless Camera 4K Video Camera with E 18-135mm f/3.5-5.6 OSS Lens - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HirschM, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving your camera for filming YouTube videos! -Nick







