Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 12238515
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers find value in the product's excellent camera quality, ease of use, and overall performance. Many appreciate its lightweight design, adequate size for travel, and great auto-focus capabilities. However, some customers note that the battery life could be better and find the menu system to be complicated. A few also consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
My sonyA6400 purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first arrived at Potomac yard I wasn’t sure what lens to use but the worker helped me decided she talked about every key factor of the camara and convinced me and I’m glad I did. When I went to go pick it up at a different location I showed proof purchase and showed my ID and the process was simple because the workers are polite to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DilmaA,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are satisfied with your purchase. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-2-2025
Sony Social Support
Photographer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing camera handles everything I need videos too pictures It has helped me capture a lot of family photos for the holidays and start my photography career/ journey
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HasaanE,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera amazing and its been your reliable companion. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle
12-24-2023
Sony Social Support
Dynamic Duo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product name speaks for its self. This Sony a6400 camera with the 18-135mm Lens in my "carry around kit" is the dynamic duo for street photography
I would recommend this to a friendBrand response from SonyListens
Posted .Hi POPS, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Best camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it every day we use to capture our new baby photos, we bought two days before his delivery and we have been useing it since than. Almost one year of use and it did not disappoint once.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YashD, Thank you for sharing your experience with us on this camera. Its so wonderful to know this camera has performed perfectly in the important task of capturing your baby's memories. We're happy to hear it was user friendly for you in such an important time of your life. We hope you continue to enjoy the camera with the 18-135mm lens perfect for various situations as your baby grows. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Great product, Sony a6400!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service, very attentive collection and the camera is in perfect condition! nothing negative, the camera helps me in my work and I'm happy with it. I would definitely shop at Best Buy again :)
I would recommend this to a friendBrand response from SonyListens
Posted .We're glad to hear that you are happy with your A6400! Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn
I LOVE IT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful camera. I love it, it’s amazing and great quality!! I take it everywhere I go! If you are questioning whether to get it or not. Get it! You won’t regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylieW,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved its amazing and great quality. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Great Canera Excellent Customer Seevice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Excellent Customer Service. The associated knew all about the camera and recommendation were great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvonneC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-4-2024
Sony Social Support
Sony a6400 review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, much better battery life than my sony zv1. I use this camera for vlogs and for real estate photography! The only thing that could be better would be pretty lowlight video performance but even then its just okay and not bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanSi02,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-20-2023
Sony Social Support
My point of view for this camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Idk if I'm not used to this camera but I feel like sometimes the quality looks good sometimes idk .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello WildjanaV, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. I recommend to keep playing with the camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/16/2025) Sony Social Support
Good camera for the money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it. Wish the body had stabilization since my Prime lenses don’t. Daylight and sport shots are its strong suit. It struggles in low light but most do. Enclosing a photo I shot through my front window with minimal (automatic) editing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LongtimeShopper,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-14-2023
Sony Social Support
Everything I wanted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing and perfect. I was going to go for something cheaper but was directed to this because it got everything I needed and wanted for a camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your experience with us. We are happy to hear this camera is working out great for you and that it has exceeded your expectations. Thank you again and happy shooting. -Linda Sony Social Support
Sony a6400
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact camera. Really enjoying all the features and pretty user friendly imo. YouTube is packed full of really helpful videos as well if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Thatoneguy, Thank you for sharing your experience. Sony commitment to customer satisfaction is our top priority. We're happy to hear you are enjoying the camera and its features. Its great to know you were able to find lots of useful information on YouTube about this camera. If you need any help, please feel free to contact us at Sony Support at 239-245-6360. Thank you again. Happy shooting! -Linda Sony Social Support
A6400 camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works so much better than expected I knew it was a great camera but really using it blew my mind
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianL, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 04-06-24 Sony Social Support
Costa rica trip
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this camera to Costa Rica to a blue zone and got once in a life time photos. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamrynB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved the quality of the images this camera captured. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 6-13-2024
Sony Social Support
Sony a6400
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have good experience so far with Sony a6400 good camera for wildlife photography
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaimoorZ,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you had a good experience with this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-16-2024
Sony Social Support
Amazing camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Sony A6000, so this is a big upgrade for me and the 18-135mm lens is great! Too many great features with the A6300 so I recommend this camera to my group. Im not a pro , just use this for my hobby for night photos and I enjoy it.
I would recommend this to a friendA6400
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is really good for photo and video. This help me jumpstart my career in photography and videography.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you are impressed by the quality of the pictures and videos this camera captures. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-8-2023
Sony Social Support
Sony a6400
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good beginning friendly camera for vlogging and other photography related activities
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KomiG, Thank you for sharing your feedback. Its great to hear you are enjoying this wonderful camera for both your video and photo adventures. Along with the Sony 18-135mm, it makes its possible to create memories in all sorts of environments. Thank you again for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Sony a6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed with this sony a6400 .its easy to use especially me that im a first time photographer ..thank you also to the staff of best buy Dante for helping us out to get the best camera .i love it!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ninachan, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Top Notch Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing, super clear quality, has a good stock mic for videos as well. 1 month in and I can’t put it down or go anywhere without it.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you are satisfied with your A6400. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! - Glenn