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Customer Ratings & Reviews

$1,449.00
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Customer reviews

Rating 4.8 out of 5 stars with 750 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers find value in the product's excellent camera quality, ease of use, and overall performance. Many appreciate its lightweight design, adequate size for travel, and great auto-focus capabilities. However, some customers note that the battery life could be better and find the menu system to be complicated. A few also consider the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 750 reviews
  • Rated 4 out of 5 stars

    Great camera but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image quality, 4k video recording, tilt up lcd. This camera is packed with latest tech. But... Battery is its weakness. Without battery grip offered by sony, battery life remains as its weakness. And as a sony camera, it has its usual annoying non-touch menu system. Other than that, it's a great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera even compared to the newer models

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with amazing autofocus and 4k capabilities, my only gripe is the outdated micro usb charging cable and the short battery life but that’s due to the small body format, I took some amazing pictures with a6400 and had a great time editing those pictures with my iPhone edit software and Lightroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SalShalash,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear you find our camera great and that it's giving you great results.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-11-2023

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Top of the line crop sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned an A6300 wanted a second camera to carry in the field for wildlife/landscape new A6400 now in top position as good as advertised for sure...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for anyone starting out in photography! The images are very clear and the colors very accurate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR, Thank you for sharing with us. Sony commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the camera. The A6400 with the 18-135mm lens makes it a great everyday kit for your photography adventures. We hope you continue to enjoy all the features on this camera. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    E. Armstrong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife as a Christmas gift. Figured it could be a great way for her capture moments of the family instead of always using a cell phone. This camera has been all I expected/wanted plus some. Easy to use and very compact so able to carry with you on a daily basis if wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thank you for sharing your feedback with us. Thank you for choosing this camera for your wife's gift. Its great to hear its been working great for her and that she's enjoying the quality and compactness of this camera. We hope she continues to enjoy this camera for all her daily adventures. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 11-16-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera shoots high quality video and photos. Highly recommend for someone starting photography or videography. Has a lot of features to play around with. I would say the only flaw is batter runs out fast so keep extras on you or charger!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Olivia,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're happy to hear that you're satisfied with our product and find it great for beginners. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      4-2-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Everything’s works great and quality of photos is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmP1,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Mirror less camera

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The Sony a6400 is a versatile APS-C mirrorless camera that excels in both photography and videography. It features a 24.2MP Exmor CMOS sensor, delivering vibrant and detailed images. Its Real-Time Eye Autofocus and 425-point hybrid AF system ensure quick and precise focus, making it ideal for portraits and action shots. The camera supports 4K video recording with full pixel readout, providing high-quality footage without pixel binning, and includes advanced color grading options like S-Log3 and HLG. Additionally, the a6400's 3.0-inch tilting touchscreen LCD enhances its usability for vlogging and creative shooting angles, making it a solid choice for both amateurs and professionals.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShahmeerS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-30-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Camera 6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is fairly easy to work and it takes great pictures too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JALF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful camera. Easy to use for a someone new to cameras.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngMarie, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear that the Alpha 6400 is easy to use for beginners alike. Thank you so much for recommending Sony. 3/30/26 -Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Another Top Notch from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera from Sony is an outstanding camera for under $1,000. I have only owned large DSLR Minolta and Sony products for the last 30 years. So, it takes some getting used to with this much smaller APSC camera, but the downsize in weight is a welcome change. The A6400 is feature rich and you can start using it right out of the box on Auto or you can use dive into more professional settings. I highly endorse this camera and have not regretted buying it once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! Great video quality, great materials, comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodolfoO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 3-19-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I’ll had it for a year. Ranges from basic use to professional. I really enjoy using it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARCg, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-14-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best experience x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is a good use for taking pictures whenever you go I’m so glad I got this camera I been using it for two years The adjustment of finding the best photo filter is good as well easy small choice. I bought the camera n the lense together n it help me really well especially the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathyN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and had the best experience with it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-11-2026
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, excellent option and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaalexandraA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an APS-C camera this is a really good choice. I've been using this for travel, wildlife, street and even pro photography. Image quality is very good when proper lighting. Video its really good as well although lack of in body image stabilization. I will recomend this to any photography lover, and any entry level photographer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hansel,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-25-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Not Out Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have switched between a few different cameras and this isn’t my last one but it’ll definitely stay I be my arsenal. Super easy to easy and get comfortable with! I would mention to upgrade the lens but used this one since I was short on time but for the most part, keep the ISO low and you’re golden!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jambino,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing All around camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this camera. I returned my A7II for this camera and have no regrets. The autofocus is incredibly fast, the camera itself is amazingly light, and the included kit lens is shockingly good. I use this camera for everything ranging from Macro to landscape photography, fast paced action shots of my dogs and portraits of my family. The auto eye focus on both humans and animals is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice camera and easy to use, nice quality and light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robinson, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its easy to use design and lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry and manipulate with amazing precision and accuracy. I love my pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amanda, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-12-2026
      Sony Social Support Sony_US