Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 6324859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the excellent camera quality and ease of use of the Alpha 6400. Many appreciate its lightweight and compact size, making it suitable for travel. While the overall performance and autofocus receive positive feedback, some users feel the battery life could be improved and the menu system is complex. A few customers have expressed concerns about the price.
This summary was generated by AI based on customer reviews.
Great Camera with a Learning curve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a jack of lol trades camera that wasn’t a point no shoot for photography and videos, this camera meets those requirements easily, the battery life could be better but it doesn’t overheat and you can push it a little further while filming which is nice. There’s d3finitely a learning curve as Sony’s formatting isn’t user friendly but once you get the hang of it you’ll be fine. Purchased this on sale and in excellent condition.
I would recommend this to a friendGreat camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for photography and videography! Amazing ui that is very easy to use and understandable. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi charlieball,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback! We're glad to hear that you found our camera great and easy to use. We design our products user-friendly, so we're glad it met your expectations in terms of portability.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
Amazing camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best cameras out there. Shoots great pictures and specially 4k videos are like crystal clear. Definitely worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stevo, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-23-25 Sony Social Support
A6400
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera! Easy to use.. perfect for traveler's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DexterA6400, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is easy to use and perfect for traveling. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Good Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is CRISP. Get it if you're thinking about it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KateK,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-15-2025
Sony Social Support
Amazing camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality with great color, small enought to carry around which is what I was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghostpanda, Thank you for taking the time to share your review on this camera. Its great to hear you are enjoying the features, quality and compactness of this amazing camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
Great for every occasion!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the A7RII but needed better form factor and autofocus. This camera delivers all that and has great battery life (which the A7RII lacks). I like the image quality, eye focus AF, and built-in pop-up flash. The 18-135mm lens is compact and great for traveling. Image quality of the lens is acceptable. For better image quality, I recommend grabbing some prime lenses with a lower f-stop number. Sony camera menu is known to be difficult to use, so I recommend picking up a guide book (such as “The Friedman’s Archives Guide to Sony’s A6400”) to learn more about the camera.
I would recommend this to a friendSmall and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. I enjoy using it to take sports photos. It is also good for traveling due to its smaller size and more compact style. The camera is easly customizable with what every your preferences may be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user233359,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-24-2026
Sony Social Support
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great camera. My brother-in law recommended it as a professional photographer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anny,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 9-9-2025
Sony Social Support
Great camera and lens combo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera with the intention of giving it to my wife to take pictures when we travel. I have the a7ii and have been wanting to upgrade to the a7iii. Well I didn't find out until later that the a6400 has some of the features that the a7iii has including animal eye focus. So now I've been using this camera to take pictures of my dogs and birds in the yard. The 18-135mm is a great walk around/travel lens as it covers a wide range. The only downside to this camera is that my zeiss 35mm f2.8 fits a little too tight and feels like it's going to break the mount.
I would recommend this to a friendA1 photos and vids!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with excellent options and capabilities. I'm still learning how to use but I love my Sony a6400 a lot. I have previously worked with an older version of the a6000.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support
Glad We Bought!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product all around. Easy to use and great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-30-2024 Sony Social Support
Great Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Easy to use for beginners, however many advanced features to grow your skills. Much better than camera on phone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferO,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 6-25-2025
Sony Social Support
Great handy travel camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A compact light handy camera that takes 4k videos. Good for travel videography and photography and back up for my main camera.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sfpimages, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its compact design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes beautiful photos and super easy to use. Gorgeous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MPCC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 4-6-2024 Sony Social Support
Amazing Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first camera that wasn’t quick shot. The pictures it takes are amazing and the interchangeable lenses give a lot of longevity and flexibility to the body. The detail that is capable by a legitimate camera compared to even the most expensive smartphones is night and day. You graduate from a phone and get a legitimate camera and it’s difficult to go backwards. You get used to the clarity and fantastic results provided by a mirrorless camera. I highly recommend this camera if you’re looking into upping the quality of your photos.
I would recommend this to a friend
Best camera
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing camera high quality pics, honestly a great aps camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-26-2025
Sony Social Support
One of the best APSC Cameras on the Market
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The A6400 is one of the best bang for buck APSC cameras on the market. It has a 6k sensor that is downsampled to 4k which also means you can use digital zoom up to 1.5x without losing native resolution in 4k and up to 2x in 1080p. The 18-135 has stabilization in the lens which helps since the A6400 lacks IBIS. The e-mount line of lenses is a strong lineup. I've also got the Sigma 16mm and 30mm e-mount apsc lenses as well now. The menu is the biggest downsides of the camera. It's extremely complicated and not well organized.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cosmicdrew, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its incredible value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Light and Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm brand new to cameras so I did a lot of research prior to choosing my first purchase. I settled on the Sony Alpha brand thanks to the quality, the ease of use, and the weight compared to the other comparable brands. Initially I was going to go with the a6000, but after looking at the stock lens selection, it was a much better deal to get the 18-135 lens with the a6400 rather than having to purchase the additional lens down the road. This lens is really good for multipurpose use and the learning curve has not been too bad. I also love how light the whole camera is, even with the larger lens.
I would recommend this to a friendSony camara
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great peace of equipment, light weight, portable and unmatched photo quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juannoboa,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you found it as a great piece of equipment and loved its lightweight and portable design that is also capable of capturing unmatched photo quality. Thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support