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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 737 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very happy with this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera with super fast auto focus and clear images of very high end for the price can not recommend this camera enough

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christopher, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its autofocus performance. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, would definitely recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-23-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality with great color, small enought to carry around which is what I was looking for

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ghostpanda, Thank you for taking the time to share your review on this camera. Its great to hear you are enjoying the features, quality and compactness of this amazing camera. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to just about everything when it comes to using a camera. Picked this one up because of all the good reviews and man I’m amazed. It’s really easy to use and it has the capability to tell you what each function does by a press of a button.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Glad We Bought!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all around. Easy to use and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes beautiful photos and super easy to use. Gorgeous

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MPCC, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing camera for photos. Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AGNESAB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-26-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for every occasion!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the A7RII but needed better form factor and autofocus. This camera delivers all that and has great battery life (which the A7RII lacks). I like the image quality, eye focus AF, and built-in pop-up flash. The 18-135mm lens is compact and great for traveling. Image quality of the lens is acceptable. For better image quality, I recommend grabbing some prime lenses with a lower f-stop number. Sony camera menu is known to be difficult to use, so I recommend picking up a guide book (such as “The Friedman’s Archives Guide to Sony’s A6400”) to learn more about the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sony a6400 (open-box)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought under "excellent" condition at the Natomas Best Buy location. No issues with any of the parts, and it was an amazing first camera purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi calebkwanghi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-27-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great handy travel camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A compact light handy camera that takes 4k videos. Good for travel videography and photography and back up for my main camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sfpimages, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its compact design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and lens combo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera with the intention of giving it to my wife to take pictures when we travel. I have the a7ii and have been wanting to upgrade to the a7iii. Well I didn't find out until later that the a6400 has some of the features that the a7iii has including animal eye focus. So now I've been using this camera to take pictures of my dogs and birds in the yard. The 18-135mm is a great walk around/travel lens as it covers a wide range. The only downside to this camera is that my zeiss 35mm f2.8 fits a little too tight and feels like it's going to break the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Sony camara

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great peace of equipment, light weight, portable and unmatched photo quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juannoboa,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you found it as a great piece of equipment and loved its lightweight and portable design that is also capable of capturing unmatched photo quality. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good camera had amazing shots good shutter speed and very easy for beginning

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a really good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-17-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera that wasn’t quick shot. The pictures it takes are amazing and the interchangeable lenses give a lot of longevity and flexibility to the body. The detail that is capable by a legitimate camera compared to even the most expensive smartphones is night and day. You graduate from a phone and get a legitimate camera and it’s difficult to go backwards. You get used to the clarity and fantastic results provided by a mirrorless camera. I highly recommend this camera if you’re looking into upping the quality of your photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle use, and good lenses, plus a fair price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked it as it was very easy to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    One of the best APSC Cameras on the Market

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A6400 is one of the best bang for buck APSC cameras on the market. It has a 6k sensor that is downsampled to 4k which also means you can use digital zoom up to 1.5x without losing native resolution in 4k and up to 2x in 1080p. The 18-135 has stabilization in the lens which helps since the A6400 lacks IBIS. The e-mount line of lenses is a strong lineup. I've also got the Sigma 16mm and 30mm e-mount apsc lenses as well now. The menu is the biggest downsides of the camera. It's extremely complicated and not well organized.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cosmicdrew, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its incredible value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product – Highly Recommended! I’m very impressed with this product and the overall experience. It delivers exactly what it promises, and the quality is outstanding. I will definitely recommend it to everyone I know!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlF, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are impressed with the camera's performance and would highly recommend it. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Light and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm brand new to cameras so I did a lot of research prior to choosing my first purchase. I settled on the Sony Alpha brand thanks to the quality, the ease of use, and the weight compared to the other comparable brands. Initially I was going to go with the a6000, but after looking at the stock lens selection, it was a much better deal to get the 18-135 lens with the a6400 rather than having to purchase the additional lens down the road. This lens is really good for multipurpose use and the learning curve has not been too bad. I also love how light the whole camera is, even with the larger lens.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Starter Camera with a lot of benefits.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for my sons soccer games primarily and I'm still learning and experimenting... it may not be quite fast enough shutter speeds for the fast pace game but happy with it so far. Very easy to use, I've been watching a lot of videos on YouTube to learn more about the capabilities. Excited to get more lenses to really see what it can do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristiC, Thank you for sharing your experience. We are happy to hear the Sony A6400 kit has been working perfectly for you and that the performance has exceeded your expectations. Its a great camera with lots of features for both video and photo works. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera glad I made the buy. will be looking to pick up another lens for the camera when I will the $400.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support Sony_US