Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- |
- SKU:
- 6324859
Customer reviews
Rating 4.8 out of 5 stars with 723 reviews
(723 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Wonderful Camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! My husband has made great quality videos from this camera. Highly recommend to purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaryS, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the camera and your husband as well. Thank you for choosing Sony. -Linda 3-22-25 Sony Social Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera glad I made the buy. will be looking to pick up another lens for the camera when I will the $400.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality! I would recommend to those who need a blogging/ photography camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-25-2025
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this camera great for day time pictures and video
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorN, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera for both photos and video. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Great handy travel camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A compact light handy camera that takes 4k videos. Good for travel videography and photography and back up for my main camera.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sfpimages, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its compact design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Camera quality, Weight
Rated 5 out of 5 stars
Sony camara
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great peace of equipment, light weight, portable and unmatched photo quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juannoboa,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you found it as a great piece of equipment and loved its lightweight and portable design that is also capable of capturing unmatched photo quality. Thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Perfect camera. Great store experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neek23,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-15-2025
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
My Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to handle use, and good lenses, plus a fair price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertL,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked it as it was very easy to use. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great for every occasion!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the A7RII but needed better form factor and autofocus. This camera delivers all that and has great battery life (which the A7RII lacks). I like the image quality, eye focus AF, and built-in pop-up flash. The 18-135mm lens is compact and great for traveling. Image quality of the lens is acceptable. For better image quality, I recommend grabbing some prime lenses with a lower f-stop number. Sony camera menu is known to be difficult to use, so I recommend picking up a guide book (such as “The Friedman’s Archives Guide to Sony’s A6400”) to learn more about the camera.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Perfect for school Photograpy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect camera for a beginner. It comes with a nice lens which I always use now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Irfan,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a perfect camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-3-2025
Sony Social Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Camera Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing and better than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganL,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-14-2025
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Canera with high quality photos and lots of options
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TodA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera and lens combo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera with the intention of giving it to my wife to take pictures when we travel. I have the a7ii and have been wanting to upgrade to the a7iii. Well I didn't find out until later that the a6400 has some of the features that the a7iii has including animal eye focus. So now I've been using this camera to take pictures of my dogs and birds in the yard. The 18-135mm is a great walk around/travel lens as it covers a wide range. The only downside to this camera is that my zeiss 35mm f2.8 fits a little too tight and feels like it's going to break the mount.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GREAT Starter Camera with a lot of benefits.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this for my sons soccer games primarily and I'm still learning and experimenting... it may not be quite fast enough shutter speeds for the fast pace game but happy with it so far. Very easy to use, I've been watching a lot of videos on YouTube to learn more about the capabilities. Excited to get more lenses to really see what it can do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristiC, Thank you for sharing your experience. We are happy to hear the Sony A6400 kit has been working perfectly for you and that the performance has exceeded your expectations. Its a great camera with lots of features for both video and photo works. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it !!! It was a gift for my wife and she is soo happy with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulZ,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-12-2025
Sony Social Support
- Cons mentioned:Menu system
Rated 5 out of 5 stars
One of the best APSC Cameras on the Market
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The A6400 is one of the best bang for buck APSC cameras on the market. It has a 6k sensor that is downsampled to 4k which also means you can use digital zoom up to 1.5x without losing native resolution in 4k and up to 2x in 1080p. The 18-135 has stabilization in the lens which helps since the A6400 lacks IBIS. The e-mount line of lenses is a strong lineup. I've also got the Sigma 16mm and 30mm e-mount apsc lenses as well now. The menu is the biggest downsides of the camera. It's extremely complicated and not well organized.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cosmicdrew, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its incredible value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Amazing Camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first camera that wasn’t quick shot. The pictures it takes are amazing and the interchangeable lenses give a lot of longevity and flexibility to the body. The detail that is capable by a legitimate camera compared to even the most expensive smartphones is night and day. You graduate from a phone and get a legitimate camera and it’s difficult to go backwards. You get used to the clarity and fantastic results provided by a mirrorless camera. I highly recommend this camera if you’re looking into upping the quality of your photos.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
As expected w a sony's quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Light and practical. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user130879,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-25-2025
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Light and Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm brand new to cameras so I did a lot of research prior to choosing my first purchase. I settled on the Sony Alpha brand thanks to the quality, the ease of use, and the weight compared to the other comparable brands. Initially I was going to go with the a6000, but after looking at the stock lens selection, it was a much better deal to get the 18-135 lens with the a6400 rather than having to purchase the additional lens down the road. This lens is really good for multipurpose use and the learning curve has not been too bad. I also love how light the whole camera is, even with the larger lens.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Amazing upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera, great value for what you get. I love the size and quality of the photos and 4k video. Only thing I dislike is that the flip screen doesn’t work with something in the top bracket like a mic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew1,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-2-2024
Sony Social Support







