Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 6324859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great camera. My brother-in law recommended it as a professional photographer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anny,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 9-9-2025
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
My Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to handle use, and good lenses, plus a fair price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertL,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked it as it was very easy to use. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
- Pros mentioned:Ease of use
GREAT Starter Camera with a lot of benefits.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this for my sons soccer games primarily and I'm still learning and experimenting... it may not be quite fast enough shutter speeds for the fast pace game but happy with it so far. Very easy to use, I've been watching a lot of videos on YouTube to learn more about the capabilities. Excited to get more lenses to really see what it can do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristiC, Thank you for sharing your experience. We are happy to hear the Sony A6400 kit has been working perfectly for you and that the performance has exceeded your expectations. Its a great camera with lots of features for both video and photo works. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with crazy functions. A perfect camera for photo/video enthusiast. But it’s not too difficult to understand and use
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review!
- Pros mentioned:Camera quality
Best camera
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing camera high quality pics, honestly a great aps camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-26-2025
Sony Social Support
- Pros mentioned:Camera quality, Weight
Best camera for videos!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best mirrorless camera for videos!! I vlog and this camera is so light for traveling. See it for yourself! A6400 has the besr autofocus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mrcy, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera and its autofocus capabilities. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality, Ease of use
Great camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great camera with lots of function and quality for the price, but easy to use for novices. The kit lens is a great value when combined with the camera.
I would recommend this to a friend - Pros mentioned:Camera quality
Amazing camera!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera it is simply amazing! The auto focus is super fast and the pictures come out amazing! There’s endless possibilities with this camera!
I would recommend this to a friend - Pros mentioned:Camera quality
Good camera! Way over priced here.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far my favorite camera! However I wouldn’t recommend buying it here from Best Buy. They tend to over price camera gear all the time! The soul purpose of me purchasing the camera here was at time I really needed an upgrade for photography shoots and I didn’t want to wait over two weeks to receive my new camera. If I wasn’t overbooked with appointments I would have ordered it off another retailer, Any who this camera works great for me. 4K , megapixels for this camera is petty good for the A series.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We're happy that you enjoyed our product.
-Vincent
- Pros mentioned:Overall performance
Great vlogging camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vlogging camera, just make sure to buy extra batteries and an external flash.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Reggie23x, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying this camera. Thank you for choosing Sony. -Linda 08-16-25 Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Great for content creators
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera it is a great camera for any content creator especially YouTube. Very easy to use and nice quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samantha, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its easy to use nature. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Ease of use
Gift for my boyfriend's birthday.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a DSLR camera that he was crazy about. I ended up selling it and he has talked no stop about getting another. Though I researched a few things about mirrorless vs dslr so I decided he'd be more interested in something like this. I was right! The camera is perfect! I don't think he has had any complaints yet. He definitely wants a new lense lol. Sorry Sony he is looking at the Sigma lenses. Get camera for beginners, intermediates, and professionals. The 18mm lense is a bit disappointing, but we can only upgrade from here.
I would recommend this to a friend Small and Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. I enjoy using it to take sports photos. It is also good for traveling due to its smaller size and more compact style. The camera is easly customizable with what every your preferences may be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user233359,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 1-24-2026
Sony Social Support
- Pros mentioned:Ease of use, Weight
Outstanding 4K video quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a great camera and excellent for improving your YT video content. Very easy to use, compact and light weight. Love this camera.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great camera for starting out YouTube
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just started a fitness YouTube channel and the video quality is great and easy to use. Not hard to use at all. Great camera for beginners.
I would recommend this to a friend - Pros mentioned:Overall performance
Sony Alpha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Sony Alpha A6400 for a while now, and I’m thoroughly impressed with its performance. It’s an outstanding mirrorless camera that strikes the perfect balance between portability and professional-quality output.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoganandareddyM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you are impressed by this camera's performance. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-29-2025
Sony Social Support
- Pros mentioned:Size, Weight
Travel camera.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best camera for travel due to light weight and small and also take very good picture if u have the skills.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GOAT, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality, Weight
Nice camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of the pictures and the fact that the camera doesn't weigh a ton
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rookie, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its lightweight design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Camera quality, Ease of use
"Best Buy"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to use and great quality!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StarincL,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with your camera and find it excellent and great to use. Thanks again for choosing Sony.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
- Pros mentioned:Camera quality, Weight
Great camera for begginers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is perfect for what I want to use it for. It’s light and it’s give such great quality photos. It was a great purchase.
I would recommend this to a friend