Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 6324859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the excellent camera quality and ease of use of the Alpha 6400. Many appreciate its lightweight and compact size, making it suitable for travel. While the overall performance and autofocus receive positive feedback, some users feel the battery life could be improved and the menu system is complex. A few customers have expressed concerns about the price.
This summary was generated by AI based on customer reviews.
Absolutely Amazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 6400 is the first mirrorless camera I have used, and it is by far the best purchase I have made in a while, great for videoing and takes amazing photos. I have lots of experience in film and photo equipment and I must say this is the easiest video camera I have ever used its very simple and doesn't take long to figure out the workings of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxE, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its easy to use design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Great camera for begginers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is perfect for what I want to use it for. It’s light and it’s give such great quality photos. It was a great purchase.
I would recommend this to a frienda6400
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good for beginner camera. easy to use. lightweight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback! We're delighted to hear that you found our ILCE6400 camera great to use. We strive to make our products user-friendly, because we understand the importance of a lightweight camera, so we're glad it met your expectations in terms of portability.
If you have any further questions or need assistance with anything related to our products, please feel free to reach out 239-245-6360.
Rubychelle,
Sony Social Support
Great Camera and Lens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast auto focus. Nice zoom range and quality lens. Good view finder. Nice upgrade from a6000.
I would recommend this to a friendGreat Cam. Sony did GOOD fam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FOR WHAT IT IS... this is great. I was originally going to give this only 4 stars but after finding a solution to the fast dying batteries (np fw50) in these series of cams, honestly I feel like you can't go wrong with the a6400 or a6500. I wanted to go with the a6500 but wasn't available at the time, so I just went for it and it did not disappoint. Just get one extra battery and a good quality high mAh PD battery bank, pair it with some good glass and you're good to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jaff, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick
G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really good camera had amazing shots good shutter speed and very easy for beginning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioS,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ZV1F camera. We are glad to hear that you found it as a really good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-17-2025
Sony Social Support
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Resolution is great. Easy to use. Pictures come out amazing and videos are excellent. Love that it connects to wifi.
I would recommend this to a friendBest quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing camera for photos. Definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AGNESAB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-26-2025
Sony Social Support
Amazing upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera, great value for what you get. I love the size and quality of the photos and 4k video. Only thing I dislike is that the flip screen doesn’t work with something in the top bracket like a mic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew1,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 7-2-2024
Sony Social Support
sony best at anything in picture
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality vloggers go to cam. 4k resolution makes anything look like a professional take nice and compact
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Santo,
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy to see that you are enjoying the 4K resolution.
-Vincent
Do not buy from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box camera that was sappose to be in EXCELLENT condition. For one it was by far not in excellent condition. There were fingerprints all over the sensor and the lense was dirty. However, what upsets me most is the excellent conditon details states that all original parts would be in the box. It didn't have the micro usb cable nor the ac adapter. So, I called Best Buy to ask if they could send me the missing parts because it was sappose to come with them; to which I was informed, after being transferred multiple times, that they would not send me replacment parts. The only options offered was to drive to the store (isn't an option for me) or to return camera for a refund. I asked if I could keep the camera and get a partial refund since it fits the requirements for good or fair condition and doesn't fit the criteria for the excellent standards so that I could use the money to buy the parts that are missing. To which they replied no. It's upsetting to buy something and not recieve as described.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rach, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-30-2024 Sony Social Support
Great Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera glad I made the buy. will be looking to pick up another lens for the camera when I will the $400.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephH, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 3-7-25 Sony Social Support
Great starter camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this family for family events and trips. It’s great! Easy for everyone to use and pictures came out clear and beautiful
I would recommend this to a friendI love this Camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take good shots, light to carry around and I can download the pictures/videos taken from the camera straight to my iPhone.
I would recommend this to a friendWonderful Camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! My husband has made great quality videos from this camera. Highly recommend to purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaryS, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are enjoying the camera and your husband as well. Thank you for choosing Sony. -Linda 3-22-25 Sony Social Support
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera does a great job purchase for church activities to capture the moments as we grow
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuisV, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/13/2025) Sony Social Support
Amazing Camera for price range
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera has been amazing over the past few months and has traveled from the finger lakes all the way down to Georgia. The size and weight are a blessing for travel and hiking. Portraits, Landscape, Wildlife, and Macro have all turned out great. The camera doesn’t have a full sensor so you can call it the little engine that could. If you’re a blogger, you’ll love the flip up screen. Spend the extra money and get the 135mm lens option (Amazing Versatility as primary lens)
I would recommend this to a friendSony a6400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and easy to carry. The picture quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its user friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Best for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for beginners. With the right type of lens, this product is just magic
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience.
love my camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera. the auto focus is great and the settings art to difficult to go through. easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you love your A6400. Thank you for the review!