Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- SKU:
- 6324859
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
Outstanding 4K video quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a great camera and excellent for improving your YT video content. Very easy to use, compact and light weight. Love this camera.
I would recommend this to a friend Do not buy from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box camera that was sappose to be in EXCELLENT condition. For one it was by far not in excellent condition. There were fingerprints all over the sensor and the lense was dirty. However, what upsets me most is the excellent conditon details states that all original parts would be in the box. It didn't have the micro usb cable nor the ac adapter. So, I called Best Buy to ask if they could send me the missing parts because it was sappose to come with them; to which I was informed, after being transferred multiple times, that they would not send me replacment parts. The only options offered was to drive to the store (isn't an option for me) or to return camera for a refund. I asked if I could keep the camera and get a partial refund since it fits the requirements for good or fair condition and doesn't fit the criteria for the excellent standards so that I could use the money to buy the parts that are missing. To which they replied no. It's upsetting to buy something and not recieve as described.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rach, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 3-30-2024 Sony Social Support
- Pros mentioned:Size, Weight
Travel camera.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best camera for travel due to light weight and small and also take very good picture if u have the skills.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GOAT, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its lightweight. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Overall performance
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Perfect camera. Great store experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neek23,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-15-2025
Sony Social Support
- Pros mentioned:Camera quality
Excellent First Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a premium starting caner-a. The kit lens covers everything from Rocky Mountain national park excellently to portraits pretty well (add a Sigma 56mm for extra great pics)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveC,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-16-2024
Sony Social Support
- Pros mentioned:Camera quality, Weight
Great camera for begginers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is perfect for what I want to use it for. It’s light and it’s give such great quality photos. It was a great purchase.
I would recommend this to a friend - Pros mentioned:Camera quality
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Canera with high quality photos and lots of options
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TodA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support
- Pros mentioned:Overall performance
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it !!! It was a gift for my wife and she is soo happy with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulZ,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-12-2025
Sony Social Support
- Pros mentioned:Overall performance
Camera Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is amazing and better than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganL,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 5-14-2025
Sony Social Support
- Cons mentioned:Battery life
Great Cam. Sony did GOOD fam!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FOR WHAT IT IS... this is great. I was originally going to give this only 4 stars but after finding a solution to the fast dying batteries (np fw50) in these series of cams, honestly I feel like you can't go wrong with the a6400 or a6500. I wanted to go with the a6500 but wasn't available at the time, so I just went for it and it did not disappoint. Just get one extra battery and a good quality high mAh PD battery bank, pair it with some good glass and you're good to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jaff, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick
- Pros mentioned:Camera quality
Great Camera and Lens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast auto focus. Nice zoom range and quality lens. Good view finder. Nice upgrade from a6000.
I would recommend this to a friend Sony camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter said she really loves it. Easy use with lens changing great product, thanks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FreddyM,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your daughter loved it and found it as a great camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 11-8-2025
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Resolution is great. Easy to use. Pictures come out amazing and videos are excellent. Love that it connects to wifi.
I would recommend this to a friend - Pros mentioned:Camera quality, Size
sony best at anything in picture
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality vloggers go to cam. 4k resolution makes anything look like a professional take nice and compact
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Santo,
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy to see that you are enjoying the 4K resolution.
-Vincent
- Pros mentioned:Ease of use
As expected w a sony's quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Light and practical. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user130879,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that it met your expectations. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 4-25-2025
Sony Social Support
- Pros mentioned:Camera quality, Ease of use
Sony a6400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and easy to carry. The picture quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its user friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
- Pros mentioned:Camera quality, Ease of use
Great starter camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this family for family events and trips. It’s great! Easy for everyone to use and pictures came out clear and beautiful
I would recommend this to a friend - Pros mentioned:Camera quality, Weight
I love this Camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Take good shots, light to carry around and I can download the pictures/videos taken from the camera straight to my iPhone.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Best for beginners
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for beginners. With the right type of lens, this product is just magic
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience.
- Pros mentioned:Camera quality, Size, Weight
Excellent Picture quality in this compact camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best thing about this camera is size and quality of picture. It is so handy i can carry everywhere and it is light. I liked the color and quality of pictures. Low light picture can be made bit better.
I would recommend this to a friendBrand response from SonyListens
Posted .We're happy to hear that you are enjoying the many features the A6400 has to offer. Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn