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Customer Ratings & Reviews

Your price for this item is $1,249.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 723 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 723 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended this camera. It’s easy to use and provide great result.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romil, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is really good. Bought it to start in the photographic world. It's a bit hard to understand some settings, but the learning curve is something expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabriel, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does the Job!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed it for... to produce quick video. I do not like the placement of the video card because it is a little difficult to insert and remove.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy using our product and that it works well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-10-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Great pictures as well as strong video quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wick33,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it a great and amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a camera person. Works well many months later. The lens it comes with zooms in and out more than I thought. We bought extra lenses for extra zoom in and zoom out but I usually just use the one it came with for more range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mona, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fast focus and motion tracking; no limit video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great update for me from the Sony A6000. No overheating issues, exceptionally fast autofocus even on moving targets. Also loving the quick access to 5x slow-motion video (1080P at 24 FPS here). The 18-105 lens is also much sharper than I expected. Far superior to the 16-50 kit lens or 50-200 I'd used on my A6000. Audio input jack is a huge benfit as well, and I use the slip screen often for my youtube how-to videos. Def worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great camera, takes some pictures and stuff!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Verbalpants, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400M
      is a great camera. Great for video and great for pictures. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera easy to use and much better lens than the normal one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jessica, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and great photos. It's good for starting out. The price is pretty good for what you get. Would recommend if you're starting in photography.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures good quality images. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-5-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall Excellent Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Auto Focus. Overall a very good Camera.Picture quality is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UmasankarK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that overall, you found it as an excellent camera that captures good quality pictures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for me as a beginner. Perfect lense for the videography and the resolution is just can’t be described in words.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZainsanaullahI, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as the best camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-28-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Such a great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very light and easy to carry. Picture quality is good enough and video quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Easy to use. Great resolution. Good value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tkaydee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its simple user interface. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Stimy purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG are the pictures awesome. I bought this for video and photography of my kids and IO am completely blown away by the quality of pictures. I was always buying the new phone so I can have the best camera but boy was I missing out. I run this mostly with a 35 and 50MM F1.8 Sony prime lens. the kit lens is really good but the prime lenses are better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Automatic functions take very good photos. Entry level professional quality. 18-135 kit lens takes good clean photos. If you want to take it to the next level get the Tamron 28-200 lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're happy to hear that you are enjoying our ILCE6400 camera. This is indeed a powerful camera, and it can certainly be a great choice for beginners due to its user-friendly interface and versatile features. .

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is absolutely amazing! I bought this for my husband for christmas and the pictures hes already taken are absolutely amazing! Definitely worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trevino95,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera with an amazing quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-3-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great option to full frame camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mirror less camrra with APS-C sensor with a lot of features, making it perfect for everyone. It is small in size but it is full of powerful options. Have HDR mode, can do panorama directly on the camera without post processing and good autofocus. It is great to enter the high quality dslr world with out going all the way up to full frame cameras.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Frobert, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad you are enjoying all the features packed into a compact body! -Nick Sony_US

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use- preset modes are set up well and it’s not bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Sony knows what’s up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my first camera and I’m loving it, well worth the extra money for a step up from the a6000. Both good rigs but this one is phenomenal. Love the menu options and ways you can customize how you shoot and configure a custom menu as well. The kit lens is also a great for what you’re paying, has a lot of range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best camera for the money!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely fast shutter speed! Awesome for sports photography! The kit lense is perfect for all types of photos! 10/10 would recommend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera for sports photography. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-27-2024 Sony Social Support Sony_US