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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 753 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nice and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pictures are sharp and focused. No blurriness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Byrusus, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this camera great for day time pictures and video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorN, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera for both photos and video. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to travel with and takes great quality pictures! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it !!! It was a gift for my wife and she is soo happy with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulZ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-12-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best podcasts made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your passion for photography is truly inspiring. The a6400 model is known for its impressive features and capabilities. It is exciting that you are enjoying the experience of using it. May your photographic journey be filled with beautiful moments captured.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisP,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-14-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    I love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera. Easy to use and great picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Golden,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that you are enjoying the quality of camera, and look forward to seeing what our customers create with our products. Your review will help others with their decisions.
      -Vincent Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Perfect camera. Great store experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neek23,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-15-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Canera with high quality photos and lots of options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TodA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (5/2/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    a6400 w/ SEL18135

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with the a6400 with the SEL18135 lens. Image quality and features are very Nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bruce, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you have been satisfied with this kit. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product – Highly Recommended! I’m very impressed with this product and the overall experience. It delivers exactly what it promises, and the quality is outstanding. I will definitely recommend it to everyone I know!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlF, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are impressed with the camera's performance and would highly recommend it. Thank you for choosing Sony. -Linda 09-19-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is amazing and better than I expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoganL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-14-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. Easy to use. Takes very very nice pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is really good. Bought it to start in the photographic world. It's a bit hard to understand some settings, but the learning curve is something expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gabriel, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-13-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use love the pictures and videos. Love this camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does the Job!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed it for... to produce quick video. I do not like the placement of the video card because it is a little difficult to insert and remove.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy using our product and that it works well for you. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-10-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall Excellent Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Auto Focus. Overall a very good Camera.Picture quality is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UmasankarK,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that overall, you found it as an excellent camera that captures good quality pictures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-14-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera and beginner friendly. It fits comfortable in your hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OFenske,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Automatic functions take very good photos. Entry level professional quality. 18-135 kit lens takes good clean photos. If you want to take it to the next level get the Tamron 28-200 lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're happy to hear that you are enjoying our ILCE6400 camera. This is indeed a powerful camera, and it can certainly be a great choice for beginners due to its user-friendly interface and versatile features. .

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING CAMERA

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best cameras I’ve ever used very versatile both for pictures and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-24-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best camera for the money!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Extremely fast shutter speed! Awesome for sports photography! The kit lense is perfect for all types of photos! 10/10 would recommend!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera for sports photography. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-27-2024 Sony Social Support Sony_US