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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 737 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best camera in its tier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera i have tremors in my hands and the image stabilization is absolutely incredible easy form factor i love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you loved using our product and find it incredible easy to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-7-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400 Is A Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It works like a charm and I'm full steam ahead with projects. The 18mm to 135mm lens is a perfect combo with it too. For a camera that's a few years old it's still a great choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelW,
       
      Thank you for sharing your feedback about the A6400 camera and rating it 5 stars. We are glad to hear that camera worked like a charm for you. We are excited to hear that you are now full steam ahead with your projects. With the A6400's versatility, together with the SEL18135's capabilities, your outputs surely would be amazing, landing you more projects in the future/
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to use really nice for video and pretty good for photos

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use compared to Canon brand, good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to use and the Lends are Amazing !!! Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a camera person. Works well many months later. The lens it comes with zooms in and out more than I thought. We bought extra lenses for extra zoom in and zoom out but I usually just use the one it came with for more range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mona, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great for price!! Crystal clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it’s cheaper than an A7III and overall achieves what I need. Crop factor is not nearly as much of an inconvenience as I thought and the 1080p and 4K are both very detailed. At first I was apprehensive as it doesn’t have IBIS but that has not been an issue for me either. I have had the camera for about 2 months now and have shot some promotional marketing videos that have come out great. Wether you’re trying to upgrade from a basic DSLR or have experience with more professional cameras and are looking for something more compact, I highly recommend this! It is very reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Rated 5 out of 5 stars

    Sony knows what’s up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my first camera and I’m loving it, well worth the extra money for a step up from the a6000. Both good rigs but this one is phenomenal. Love the menu options and ways you can customize how you shoot and configure a custom menu as well. The kit lens is also a great for what you’re paying, has a lot of range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Capture perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So excited to receive this on my birthday! I’ve been wanting this camera and I was so happy when my parents gave this as a birthday present. I love taking pictures and video and this is so perfect! The quality is so nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aprilgirl, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera, great pictures (non action) & video

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my camera and everything it does. I do a lot of video and this takes incredible 4K that you will love! From professional to amateur - it has a little of everything. The only negative is shooting high speed sports action - not performing as highly as I wish it would but otherwise I'm happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We greatly appreciate your honest feedback! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon quality and focus. Great for portrait pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AniAni,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-12-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Camera - My first mirrorless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is AMAZING, it is my first mirrorless camera. I previously had a point and shoot. I did lots and lots of research before making this purchase. I am very glad I did. I find it easy to use and fun to learn on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera. My brother-in law recommended it as a professional photographer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anny,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-9-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recording with Sony a6400

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. I went to buy a camcorder to film high school sports. The Best Buy associate showed me the Sony a6400 and said it would do that and more. And it does.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasW,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the A6400 camera. We are happy to hear that the camera satisfies your needs for a camera and has met your expectations. If you have any questions or concerns, please contact us at 239-245-6360 so we can assist you.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter camera with many features you'd expect with a much pricier camera. Its also very light compared to other cameras making it easy to carry around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisC, Thank you for sharing your feedback with us. We hare happy to hear the camera worked out great and that the weight is perfect for you. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my photography business and it has been a great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-6-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and works good in different settings

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the quality and ease of use. thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Takes great pictures. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera,easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very easy to use and takes a great photo

    I would recommend this to a friend