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Customer Ratings & Reviews

$1,249.99
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Customer reviews

Rating 4.8 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 745 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the quality and ease of use. thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great camera, takes some pictures and stuff!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Verbalpants, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400M
      is a great camera. Great for video and great for pictures. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. Takes great pictures. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera,easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very easy to use and takes a great photo

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recording with Sony a6400

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. I went to buy a camcorder to film high school sports. The Best Buy associate showed me the Sony a6400 and said it would do that and more. And it does.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasW,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the A6400 camera. We are happy to hear that the camera satisfies your needs for a camera and has met your expectations. If you have any questions or concerns, please contact us at 239-245-6360 so we can assist you.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter camera with many features you'd expect with a much pricier camera. Its also very light compared to other cameras making it easy to carry around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisC, Thank you for sharing your feedback with us. We hare happy to hear the camera worked out great and that the weight is perfect for you. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera I’ve owned to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so powerful for the price. I bought this originally to just vlog but have done some really nice videos in general with it and also plan to shoot a wedding with it soon! I recommend getting additional lenses to enhance your shooting capabilities but this is one camera you will not be disappointed with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony knows what’s up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my first camera and I’m loving it, well worth the extra money for a step up from the a6000. Both good rigs but this one is phenomenal. Love the menu options and ways you can customize how you shoot and configure a custom menu as well. The kit lens is also a great for what you’re paying, has a lot of range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards, Larry 11-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The best for the price. The camera is amazing. The bundle is pretty nice too. The large bag didn’t come though. But, the most important part, the camera, is better than advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this bad boy to cancun and took some amazing shots. Just like any camera you either gatta use a computer or download an app in order to send pictures to your phone. Really light and easy to use. Not a big fan of the auto focus but this is my first camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great lightweight mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this from a DSLR Canon. I loved my canon, but wanted something smaller & lighter for travel. This is a good camera, but retraining my hands for a completely different brand has been a challenge. I am not at all disappointed, just need to commit to the retraining.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great beginner camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my photography business and it has been a great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera for beginners. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-6-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon quality and focus. Great for portrait pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AniAni,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-12-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been away from video and photography for about 4 years. While this is not a professional camera it is a really great camera. More than enough for a casual family camera. Fairly easy to use. My only complaint would be how the files get saved to the card. They are not in an intuitive location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a camera person. Works well many months later. The lens it comes with zooms in and out more than I thought. We bought extra lenses for extra zoom in and zoom out but I usually just use the one it came with for more range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mona, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    upgrade from previous camera - worth it so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from my sony nex-6. better video quality. using mostly for kids sports, family trips. if you have used the sony ecosystem it is a good choice. lens with kit is good enough for me, but will be looking into a couple others as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello UnaJeepa,
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that we are able to provide a product that suits your needs. We look forward to seeing what our customers can create with our products.
      -Vincent
      Sony Social Support Team Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality pictures / video

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im new to the camera scene, and this seems to be really advanced. However, i do like the crispy and clear pictures it takes. I wish i could have people take my picture on this so i dont have to figure it out lol. BUT LOVE IT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneLove, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and sharp images it produced. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional Results at a Value Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome camera with everything from fully automatic to fully manual. Great high=quality pictures!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danalito, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-24-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sweet Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great camera. To be honest if you’re shooting portraits or getting cool shots and You plan on buying a lens with this already then buy the a6600 body and buy a descent lens with it. But this camera is really great. I get cool shots with it and get good videos.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A6400 camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for getting serious about photography before you dedicate the money to a A7 series. Very versatile and lightweight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DaneB, Thank you for sharing your feedback. We're ecstatic to hear you are loving your camera choice as it has been outstanding in performance and easy to travel with. The A6400 is definitely a great choice for its value. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 10-03-23 Sony Social Support Sony_US