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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 753 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera for me as a beginner. Perfect lense for the videography and the resolution is just can’t be described in words.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZainsanaullahI, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as the best camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-28-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing. I was looking for a updated camera and thia one did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 10-31-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera I’ve owned to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so powerful for the price. I bought this originally to just vlog but have done some really nice videos in general with it and also plan to shoot a wedding with it soon! I recommend getting additional lenses to enhance your shooting capabilities but this is one camera you will not be disappointed with!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best camera in its tier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera i have tremors in my hands and the image stabilization is absolutely incredible easy form factor i love this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you loved using our product and find it incredible easy to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-7-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recording with Sony a6400

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to. I went to buy a camcorder to film high school sports. The Best Buy associate showed me the Sony a6400 and said it would do that and more. And it does.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasW,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for sharing your feedback about the A6400 camera. We are happy to hear that the camera satisfies your needs for a camera and has met your expectations. If you have any questions or concerns, please contact us at 239-245-6360 so we can assist you.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this bad boy to cancun and took some amazing shots. Just like any camera you either gatta use a computer or download an app in order to send pictures to your phone. Really light and easy to use. Not a big fan of the auto focus but this is my first camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great lightweight mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this from a DSLR Canon. I loved my canon, but wanted something smaller & lighter for travel. This is a good camera, but retraining my hands for a completely different brand has been a challenge. I am not at all disappointed, just need to commit to the retraining.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camera for beginners I like how it’s really easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshlyM, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards, 
      Larry 2-5-2026
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Video & Photo Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great camera! I’ve used this for Photos & Videos for social media & I love all the functions and features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGatTCERANOTHEGOAT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera has great features perfect for social media content creations. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been away from video and photography for about 4 years. While this is not a professional camera it is a really great camera. More than enough for a casual family camera. Fairly easy to use. My only complaint would be how the files get saved to the card. They are not in an intuitive location.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter camera with many features you'd expect with a much pricier camera. Its also very light compared to other cameras making it easy to carry around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisC, Thank you for sharing your feedback with us. We hare happy to hear the camera worked out great and that the weight is perfect for you. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The best for the price. The camera is amazing. The bundle is pretty nice too. The large bag didn’t come though. But, the most important part, the camera, is better than advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    upgrade from previous camera - worth it so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from my sony nex-6. better video quality. using mostly for kids sports, family trips. if you have used the sony ecosystem it is a good choice. lens with kit is good enough for me, but will be looking into a couple others as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello UnaJeepa,
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that we are able to provide a product that suits your needs. We look forward to seeing what our customers can create with our products.
      -Vincent
      Sony Social Support Team Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sweet Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great camera. To be honest if you’re shooting portraits or getting cool shots and You plan on buying a lens with this already then buy the a6600 body and buy a descent lens with it. But this camera is really great. I get cool shots with it and get good videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Great pictures as well as strong video quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wick33,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it a great and amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality pictures / video

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im new to the camera scene, and this seems to be really advanced. However, i do like the crispy and clear pictures it takes. I wish i could have people take my picture on this so i dont have to figure it out lol. BUT LOVE IT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneLove, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and sharp images it produced. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Will buy from Best buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was received on time,in perfect working order.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Croamdj, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear everything is going well with this camera for you. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Vlog Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I got it for videos because of its capablilites of shooting in 4k. The only thing I wished it had is the image stability but I make do with having a tripod. I would have this not as a main camera but one to do behind the scenes etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony Alpha a6400 Mirrorless camera for my daughter for her college graduation. She is an aspiring photographer. She loves the 4K video quality. This is her 2nd Sony Camera and we love the quality and reliability of their camera products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First high-end camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high end camera, previously just used my phone. The difference between this camera and my phone is night and day. I'm a novice, but so far I've been very happy with this camera and do not regret purchasing it. Takes great pictures.

    I would recommend this to a friend