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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 737 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. The best for the price. The camera is amazing. The bundle is pretty nice too. The large bag didn’t come though. But, the most important part, the camera, is better than advertised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera I’ve owned to date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so powerful for the price. I bought this originally to just vlog but have done some really nice videos in general with it and also plan to shoot a wedding with it soon! I recommend getting additional lenses to enhance your shooting capabilities but this is one camera you will not be disappointed with!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    First camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this bad boy to cancun and took some amazing shots. Just like any camera you either gatta use a computer or download an app in order to send pictures to your phone. Really light and easy to use. Not a big fan of the auto focus but this is my first camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for photographers. Get out and get one, you’ll love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Thank you for your raving 5 star review on this camera. We are happy to hear you feel its perfect. Thank you for choosing Sony. -Linda 08-30-24 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, does its job. Easy to assemble and effective automatic settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexLi,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-3-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional Results at a Value Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome camera with everything from fully automatic to fully manual. Great high=quality pictures!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danalito, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an awesome camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-24-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great lightweight mirrorless camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this from a DSLR Canon. I loved my canon, but wanted something smaller & lighter for travel. This is a good camera, but retraining my hands for a completely different brand has been a challenge. I am not at all disappointed, just need to commit to the retraining.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    upgrade from previous camera - worth it so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgrade from my sony nex-6. better video quality. using mostly for kids sports, family trips. if you have used the sony ecosystem it is a good choice. lens with kit is good enough for me, but will be looking into a couple others as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello UnaJeepa,
      Thank you for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are happy that we are able to provide a product that suits your needs. We look forward to seeing what our customers can create with our products.
      -Vincent
      Sony Social Support Team Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been away from video and photography for about 4 years. While this is not a professional camera it is a really great camera. More than enough for a casual family camera. Fairly easy to use. My only complaint would be how the files get saved to the card. They are not in an intuitive location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Canon to this, and it was the perfect choice this camera is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardo,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 5-25-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A6400 camera

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for getting serious about photography before you dedicate the money to a A7 series. Very versatile and lightweight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DaneB, Thank you for sharing your feedback. We're ecstatic to hear you are loving your camera choice as it has been outstanding in performance and easy to travel with. The A6400 is definitely a great choice for its value. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda 10-03-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Video and photo is amazingly clear . A6400 is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NigelW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is awesome for capturing amazing quality videos and photos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality pictures / video

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im new to the camera scene, and this seems to be really advanced. However, i do like the crispy and clear pictures it takes. I wish i could have people take my picture on this so i dont have to figure it out lol. BUT LOVE IT

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OneLove, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and sharp images it produced. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    exeptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome is a perfect camera. i go with me in my travels

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosauraV,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400camera. We are glad to hear that you found it as an exceptional and amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 9-4-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sweet Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great camera. To be honest if you’re shooting portraits or getting cool shots and You plan on buying a lens with this already then buy the a6600 body and buy a descent lens with it. But this camera is really great. I get cool shots with it and get good videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    High Quality Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera in the business I would say! Been using it for going around the world and taking pictures such as Italy and Spain!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noname, Thank you for sharing your feedback. Sony's commitment to customer satisfaction is our top priority. We're happy tot hear this camera has worked out perfectly for your during your trip! The size and weight definately makes it a good travel companion. Thank you for sharing your love. -Linda 09-27-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera! Perfect for capturing family memories and videos. Takes great pictures and we really enjoy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristinaH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Vlog Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I got it for videos because of its capablilites of shooting in 4k. The only thing I wished it had is the image stability but I make do with having a tripod. I would have this not as a main camera but one to do behind the scenes etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love innit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the first generation of this model still kicking and going but loved all the new features that just had to get it great cámara awesome pictures and notbto bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience and we hope you enjoy all the features your camera has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, a employee at best buy recommended this camera to me and I’m so glad he did. Great customer service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arlinda,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera amazing and that you find our service great. Thanks again for choosing Sony!
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle

      11-20-2023

      Sony Social Support Sony_US