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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 737 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 737 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, tons of features. I'm still learning how to do everything. The user interface with the app isn't the greatest but it's better than no app. Photos upload at 12mp in the app, so keep that in mind. I definitely recommend this camera for beginners and intermediates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, Thank you for sharing your experience. We truly appreciate your honest feedback as it will help us to keep improving future products and software. Its great to hear that you are enjoying the camera. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 10-6-23 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loved the camera. Couldn’t be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your girlfriend loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 8-17-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Mirrorless Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony Alpha a6400 Mirrorless camera for my daughter for her college graduation. She is an aspiring photographer. She loves the 4K video quality. This is her 2nd Sony Camera and we love the quality and reliability of their camera products.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First high-end camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high end camera, previously just used my phone. The difference between this camera and my phone is night and day. I'm a novice, but so far I've been very happy with this camera and do not regret purchasing it. Takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    AMAZING CAMERA!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this camera!!! It’s AMAZING!!! This camera is GREAT!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PreciousH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is amazing and a great purchase. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an amateur, love the simplicity and picture quality. Wish I could have gotten the 18 to 330 lens but was not available in store. This lens works just fine in capturing what I need for now besides its interchangeable so I can always add.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello meetsmyneeds, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice mirror less camera pictures and videos quality too good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ajaib, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 5-18-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony 6400 is my goto camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use, seems easy and takes great pictures. Looking forward to getting additional lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mountaingirl,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that your liked the camera and that it is now you go to camera. Thank you for choosing Sony.
      Regards,
      Larry 11-18-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Small and handy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to travel with. Ok in low light settings. The battery life is not the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Irene, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its compact design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality photos!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to start a new hobby while on quarantine. After watching a few videos on youtube and learning the iso etc, ive gotten some really good photos. The 4k video is amazing! No built in camera stabilization is the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Camera!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all around fun this is the camera to go to. Street, family, touring and semi pro it is the best. Great photos with many options easy to change to video with eye focus. Videos are so great you seem right in the middle of the action. Love this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    #iamchinny_j review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am still learning the functions but I am surely in love with this master piece. Sony a6400 cameras are the best in its class. Best buy customer service strategies are over the roof for me. Loving the store and all it offers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello iamchinny, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving your camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great quality all around. You won’t be disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoyaP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Awesome camera with a great lens which is discounted with bundle. It's better than A6300 and A6500 in my opinion, but would great to see IBIS added which is one thing missing. Also, it would be good to have more bundle options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. This is the first camera that I’ve every bought. It took a little while to get used to settings and the terminology, but it was worth it. Great quality photos and videos. I love this camera. I would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera based on great reviews and couldn't be more happy that I did. I'm a beginner and this thing is getting easier to use by the day. The photo and video quality is top notch at least in my opinion. I would highly recommend. Gordon Vanderpool

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten some beautiful pictures with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved the quality of the pictures this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400 kit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mirrorless camera. I have shot wildlife, automobiles, sports and done some video. This a great all-around camera. It takes beautiful pictures and I recommend this camera to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice camera, excellent quality and good video great for vlogging!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera with excellent quality. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Camera for the Pro and Beginner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the camera for my wife and she absolutely loves it and so happy with quality and ease of use. Salesperson was able to answer all our questions on different models and after doing our research this was the Camera for us!

    I would recommend this to a friend