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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 737 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 737 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this camera primarily because my husband and I had our baby and I wanted to be able to both record and take photos to capture every moment and this camera has done that exactly for us. Great quality, to too bulky. We love it!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera from my past one, loads of things to learn however capturing what I’ve always wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Taelermarie, Thank you for sharing your feedback with us. We're happy to hear you are enjoying the camera and all its features. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 10-27-23 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , simple to use and user friendly features. Good value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Onny23,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures images with great quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-6-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the camera is definitely worth its price. Love all the features this camera has to offer. I always use this camera for when I want to capture beautiful landscapes and amazing closeups of flowers during my hikes.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the A6400 hundred and its a blast to use, with great picture, and video quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoaquinT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you are happy with the camera as it captures great quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera. Nice that you are able to pair to your phone and get pictures instantly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LukeM, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. Its great to hear you are enjoying the camera and its features. Thank you for choosing Sony. -Linda 12-22-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera easy to use great quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeahC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-4-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony canera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product of sony a6400 camera.I like it all features and all photo, video quality.amazing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrithaM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We are happy to hear that you like and enjoy all the features and performance of our camera. Thanks again for trusting Sony!

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sturdy and reliable camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera to use while Whale Watching over the summer. The highest it goes is to 135mm, but it still takes a nice clear shot if the whale is within clear eye range of the boat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera asked a employee to help me get it and quickly grabbed it for me, turns out the camera wasn’t what I expected so I returned it but even then they where quick to help me and guide me to right return!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaQ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great First Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed learning to take pictures with this camera. Though there is no instruction manual to figure out all the settings there are YouTube videos. It truly takes amazing pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi June, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The this product. Pictures and videos are very clear. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes good pictures. I have been very happy with the results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera that captures good quality images. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-1-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item takes wonderful clear colorful pictures staff was a great help with all my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyL, thank you for sharing your experience. Its great to hear the camera is working great for you and that you had a wonderful experience when deciding. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A6400

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it worked good, i love sony cameras and have nothing bad to say about them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alex,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for a trip we took. I am by no means a professional, but this camera takes exceptional pictures that have gotten many compliments and most importantly satisfy my family and I. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, light weight easy to handle. Lots of features still learning on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Charger,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your feedback will greatly assist customers with their future purchases.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good value camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is very good; doesnt seem to dissapount in the dark aswell

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleWatch,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera with great value. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-5-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i absolutely love this camera! We're beginners and still learning but we are very pleased with the quality of pics we e gotten at our son's basketball games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newsamsungfan, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and the pictures it produced. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Very fun to use

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have camera, I love the way my photos come out and all the different functions that I can use on the camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Battery, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US