Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- |
- SKU:
- 6324859
Customer reviews
Rating 4.8 out of 5 stars with 753 reviews
(753 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, does its job. Easy to assemble and effective automatic settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexLi,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-3-2024
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera, a employee at best buy recommended this camera to me and I’m so glad he did. Great customer service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arlinda,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you find our camera amazing and that you find our service great. Thanks again for choosing Sony!
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
11-20-2023
Sony Social Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Camera for the Pro and Beginner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the camera for my wife and she absolutely loves it and so happy with quality and ease of use. Salesperson was able to answer all our questions on different models and after doing our research this was the Camera for us!
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Love this camera!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this camera primarily because my husband and I had our baby and I wanted to be able to both record and take photos to capture every moment and this camera has done that exactly for us. Great quality, to too bulky. We love it!! Highly recommend.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for photographers. Get out and get one, you’ll love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. Thank you for your raving 5 star review on this camera. We are happy to hear you feel its perfect. Thank you for choosing Sony. -Linda 08-30-24 Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sony A6400 kit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first mirrorless camera. I have shot wildlife, automobiles, sports and done some video. This a great all-around camera. It takes beautiful pictures and I recommend this camera to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera. Video and photo is amazingly clear . A6400 is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NigelW, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is awesome for capturing amazing quality videos and photos. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Amazing camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the camera is definitely worth its price. Love all the features this camera has to offer. I always use this camera for when I want to capture beautiful landscapes and amazing closeups of flowers during my hikes.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sony 6400 is my goto camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use, seems easy and takes great pictures. Looking forward to getting additional lens.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mountaingirl,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that your liked the camera and that it is now you go to camera. Thank you for choosing Sony.
Regards,
Larry 11-18-2023
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Very fun to use
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This is a must-have camera, I love the way my photos come out and all the different functions that I can use on the camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Battery, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Rated 5 out of 5 stars
No regrets
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a camera person. Works well many months later. The lens it comes with zooms in and out more than I thought. We bought extra lenses for extra zoom in and zoom out but I usually just use the one it came with for more range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mona, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400
is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/30/2025) Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
exeptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome is a perfect camera. i go with me in my travels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosauraV,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400camera. We are glad to hear that you found it as an exceptional and amazing camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 9-4-2024
Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sturdy and reliable camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera to use while Whale Watching over the summer. The highest it goes is to 135mm, but it still takes a nice clear shot if the whale is within clear eye range of the boat.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience!
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use nice mirror less camera pictures and videos quality too good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ajaib, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 5-18-2024 Sony Social Support
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera for a trip we took. I am by no means a professional, but this camera takes exceptional pictures that have gotten many compliments and most importantly satisfy my family and I. I highly recommend.
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great First Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed learning to take pictures with this camera. Though there is no instruction manual to figure out all the settings there are YouTube videos. It truly takes amazing pictures.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi June, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great light weight camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is easy to use in the automatic mode yet has all the settings needed to challenge manual photographers. The eye focus is very sharp even with birds. The kit lens is sharp and works well as a walk around lens. Love it
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
AMAZING CAMERA!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this camera!!! It’s AMAZING!!! This camera is GREAT!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PreciousH, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you think our camera is amazing and a great purchase. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
- Pros mentioned:Ease of use, Weight
Rated 4 out of 5 stars
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, light weight easy to handle. Lots of features still learning on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Charger,
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your feedback will greatly assist customers with their future purchases.
-Vincent
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend loved the camera. Couldn’t be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexander,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that your girlfriend loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-17-2024
Sony Social Support







