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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 753 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i absolutely love this camera! We're beginners and still learning but we are very pleased with the quality of pics we e gotten at our son's basketball games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newsamsungfan, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and the pictures it produced. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far whats not to love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade from my current camera but without breaking the bank. I came across this and so far I have no complaints. We use it for mostly shooting video and so far this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great quality all around. You won’t be disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoyaP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved it and found it as a great camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-27-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera from my past one, loads of things to learn however capturing what I’ve always wanted

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Taelermarie, Thank you for sharing your feedback with us. We're happy to hear you are enjoying the camera and all its features. Thank you for sharing. Sony's commitment to customer satisfaction is our top priority. -Linda 10-27-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the A6400 hundred and its a blast to use, with great picture, and video quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoaquinT,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you are happy with the camera as it captures great quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first mirrorless camera and I have to say it is awesome. the AF is amazing. the speed is great. cant wait to get more glass and see what it is really capable of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thomas, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its autofocus capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great Camera to start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has it all. Auto focus (human and animal eye focus), silent shutter and 4K video recording all in a compact, budget friendly design. We’re very pleased with this product. Now, we need to find lenses.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice camera, excellent quality and good video great for vlogging!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera with excellent quality. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-30-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera, it’s like having a professional camera but the ease of a cell phone. I was able to pick it up and figure out how to use it fairly quickly and easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alaska, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product , simple to use and user friendly features. Good value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Onny23,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures images with great quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-6-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera. Nice that you are able to pair to your phone and get pictures instantly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LukeM, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. Its great to hear you are enjoying the camera and its features. Thank you for choosing Sony. -Linda 12-22-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony canera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product of sony a6400 camera.I like it all features and all photo, video quality.amazing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrithaM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We are happy to hear that you like and enjoy all the features and performance of our camera. Thanks again for trusting Sony!

      If you have any other questions or concerns, feel free to contact us at 239-245-6360

      Rubychelle

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. The quality on it is amazing. I want to purchase another lens for it to upgrade it even more. But the way that it came is great. Great picture. Great video quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Glad to hear your enjoying your ILCE6400. Thank you for the review and for choosing Sony! Amy Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Dope camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a beginner photographer. The camera takes excellent photos & videos, I’m just still learning how to navigate through settings & other things! Research will be your best tool :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. The Help Guide is available to download at the link below. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten some beautiful pictures with this camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarionG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved the quality of the pictures this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-15-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A 6400

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most bang for the buck in Sony's APS C line of cameras. Doesn't have IBIS but with OSS lenses and gimbal it's still an excellent choice for video with top quality stills.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What more could you really want?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to take professional photos and they came out great. This camera has so many functions to it that I'm not sure what it doesn't do. I would highly recommend this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get into the mirrorless camera game and read everything about how amazing full frame is. By all accounts, full frame is superior, but Sony's APS-C cameras make a very compelling argument for people like me who can get near full frame performance in a fraction of full frame cost. I have been learning how to use this time and greatly improving my knowledge, resulting in much better shots. I am beyond satisfied with this camera and can't wait to use it, every time I open my camera bag. I've been shooting it with the 16-50 kit lens, 16mm Sigma, Sigma 56, and Sony 18-135 lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rusty, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item takes wonderful clear colorful pictures staff was a great help with all my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyL, thank you for sharing your experience. Its great to hear the camera is working great for you and that you had a wonderful experience when deciding. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Everything is True

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read dozens of reviews and watched scores of YouTube reviews of this camera - everyone loved it and they were so right. It’s well built, full of features and the new autofocus system is truly amazing.

    I would recommend this to a friend