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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 738 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great light weight camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to use in the automatic mode yet has all the settings needed to challenge manual photographers. The eye focus is very sharp even with birds. The kit lens is sharp and works well as a walk around lens. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, light weight easy to handle. Lots of features still learning on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Charger,
      Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. Your feedback will greatly assist customers with their future purchases.
      -Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best ergonomic design vivid picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ergonomic design. the picture is so vivid that you can not even believe it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you liked the camera's good and ergonomic design. It's also great to hear how you are impressed by the quality of the images it captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-15-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far whats not to love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade from my current camera but without breaking the bank. I came across this and so far I have no complaints. We use it for mostly shooting video and so far this is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first mirrorless camera and I have to say it is awesome. the AF is amazing. the speed is great. cant wait to get more glass and see what it is really capable of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thomas, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its autofocus capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good camera and best buy gave with best deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DhanushChowdary, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 4-6-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the money I would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy using our product and find it worthy to buy. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-11-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the gift. I can turn up yet never open. Hopefully is a good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDmike123,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with your recent purchased. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-5-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera, it’s like having a professional camera but the ease of a cell phone. I was able to pick it up and figure out how to use it fairly quickly and easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alaska, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Rated 5 out of 5 stars

    Great Camera to start.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has it all. Auto focus (human and animal eye focus), silent shutter and 4K video recording all in a compact, budget friendly design. We’re very pleased with this product. Now, we need to find lenses.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. The quality on it is amazing. I want to purchase another lens for it to upgrade it even more. But the way that it came is great. Great picture. Great video quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Glad to hear your enjoying your ILCE6400. Thank you for the review and for choosing Sony! Amy Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Dope camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a beginner photographer. The camera takes excellent photos & videos, I’m just still learning how to navigate through settings & other things! Research will be your best tool :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. The Help Guide is available to download at the link below. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Camera for the price. Highly recommended for purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved its great quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sony camera 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good, quality pictures and videos and attractive shape. Battery life is good too. I saw many cameras there among them i found this sony the best. I also thank to the sales person who recommend me to buy this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YubM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as one of the best cameras around today. It's also great to hear that you liked its quality build and that it captures good quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Incredible Value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to get into the mirrorless camera game and read everything about how amazing full frame is. By all accounts, full frame is superior, but Sony's APS-C cameras make a very compelling argument for people like me who can get near full frame performance in a fraction of full frame cost. I have been learning how to use this time and greatly improving my knowledge, resulting in much better shots. I am beyond satisfied with this camera and can't wait to use it, every time I open my camera bag. I've been shooting it with the 16-50 kit lens, 16mm Sigma, Sigma 56, and Sony 18-135 lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rusty, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its value. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A 6400

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most bang for the buck in Sony's APS C line of cameras. Doesn't have IBIS but with OSS lenses and gimbal it's still an excellent choice for video with top quality stills.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera and pictures come out very nice and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexanderphones,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M3 camera. We're glad to hear that you find our camera excellent to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      1-21-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Action camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beginners. It takes clear pictures of my daughters and softball team in action.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReyR, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its beginner friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What more could you really want?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to take professional photos and they came out great. This camera has so many functions to it that I'm not sure what it doesn't do. I would highly recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Everything is True

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read dozens of reviews and watched scores of YouTube reviews of this camera - everyone loved it and they were so right. It’s well built, full of features and the new autofocus system is truly amazing.

    I would recommend this to a friend