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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 753 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Captures the imagination

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - Alpha a6400 is a great beginner camera and an intermediate /semi pro model camera that has great response, very nice lens and the ability to capture what I need in a camera at this price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased first camera and it’s so friendly use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suso, 
      Sony commitment to customer satisfaction is our top priority. 
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a great camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.
      Regards, Larry 12-9-2025 
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tweaked a few settings on this camera by looking on YouTube and you will have a awesome working camera that you will never regret looks like a dream autofocus has phenomenal and the rapid shot is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The this product. Pictures and videos are very clear. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-30-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera I have owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost was high but definitely worth it. Took over 1500 pictures on our vacation and they were nearly all framable. Watch the videos to learn how to use it. I had trouble recording videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent crop sensor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera several weeks now and have taken multiple photos in varying conditions and been very impressed. It really has everything you could need and then some for a crop sensor camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera easy to use great quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeahC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-4-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good value camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is very good; doesnt seem to dissapount in the dark aswell

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AppleWatch,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera with great value. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-5-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes good pictures. I have been very happy with the results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanP, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera that captures good quality images. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 3-1-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    best ergonomic design vivid picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good ergonomic design. the picture is so vivid that you can not even believe it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you liked the camera's good and ergonomic design. It's also great to hear how you are impressed by the quality of the images it captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-15-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    LENS AND CAMERA MAGIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and easy to use , I feel lens is best part . for starters its good , no need to buy other lens for quite some time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amda, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Sony camera 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good, quality pictures and videos and attractive shape. Battery life is good too. I saw many cameras there among them i found this sony the best. I also thank to the sales person who recommend me to buy this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YubM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as one of the best cameras around today. It's also great to hear that you liked its quality build and that it captures good quality pictures and videos. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards
      Larry 9-30-2023
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    My Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, versatile camera, perfect for a first time photographer/videographer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EloyA, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/8/2026) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Alpha a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online on Best Buy sight. Looked for my camera. Put in information and it was on it's way. Easy web sight to get around in and very high quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Action camera for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for beginners. It takes clear pictures of my daughters and softball team in action.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReyR, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera and its beginner friendly design. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the gift. I can turn up yet never open. Hopefully is a good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDmike123,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're happy with your recent purchased. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 
      12-5-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes indeed I finally got it and have not put it down it does just what I need pics and videos so clear and vibrant recording is awesome the sound is clear as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello buybest, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and start using right out the box. The camera has so many kook features I have not gone through them all but it’s worth the money so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Should you need further information on the settings and features of the camera, please feel free to check out the web manual available at our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Camera for the price. Highly recommended for purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved its great quality. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Teens used it with ease.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Video looks awesome and was great even for teenagers to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you loved the beautiful quality of the pictures and videos this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US