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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 738 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures so starting out with interest to take semi professional pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Teens used it with ease.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Video looks awesome and was great even for teenagers to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that you loved the beautiful quality of the pictures and videos this camera captures. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very amazing photos!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Have been using it for a while now! Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vikstarr,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for your interest on our ILCE6400 camera. We're happy to hear that you find our camera amazing to use and your recommendation is truly appreciated.
      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
      11-26-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent beginner camera. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeRuiz, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 2-14-2024 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Captures the imagination

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - Alpha a6400 is a great beginner camera and an intermediate /semi pro model camera that has great response, very nice lens and the ability to capture what I need in a camera at this price point!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Brilliant cinematic shots

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera that can shot some brilliant cinematic shots. Go for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pranay,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're satisfied with the performance of our camera. Your satisfaction means a lot to us.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-30-2023

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tweaked a few settings on this camera by looking on YouTube and you will have a awesome working camera that you will never regret looks like a dream autofocus has phenomenal and the rapid shot is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent very functional. As a beginner photographer very easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlieO,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you loved it and found it as an excellent camera for beginners. Thank you for choosing Sony!
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best camera I have owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost was high but definitely worth it. Took over 1500 pictures on our vacation and they were nearly all framable. Watch the videos to learn how to use it. I had trouble recording videos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    LENS AND CAMERA MAGIC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and easy to use , I feel lens is best part . for starters its good , no need to buy other lens for quite some time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Amda, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing camera for anyone who is trying to upgrade from beginner to intermediate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewey,



      Sony commitment to customer satisfaction is our top priority.



      Thank you for your feedback regarding your LCE6400 camera. It's fantastic to know that you have found the camera to be a significant upgrade. We strive to provide products that exceed our customers' expectations.



      If you have any other concerns or questions, feel free to us at 239-245-6360.



      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. You know what you’re getting here and it’s worth the buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ritz, Sony's commitment to customer satisfaction is our top priority. The ILCE-6400 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (6/13/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent crop sensor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this camera several weeks now and have taken multiple photos in varying conditions and been very impressed. It really has everything you could need and then some for a crop sensor camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Great photos, great photos, overall great camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures great quality images. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera for the price. easy to use, good for beginners

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SanjayM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you love it and found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-15-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOT PHOTO OF HILLARY CLINTON!!!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lemme tell ya a little secret about door dashing hair extensions...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first camera and I love it. I use it for pictures at school events. Used them to do my sons senior pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgeek, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Alpha a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online on Best Buy sight. Looked for my camera. Put in information and it was on it's way. Easy web sight to get around in and very high quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I’ve ever had! I would definitely recommend this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera and it has became the best one you have ever had. We appreciate the recommendations and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! I don't think i'll need to upgrade any time soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ppoe, Thank you for taking the time to share your review. We're ecstatic to hear you are loving the camera and that you are set for a while. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US