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Customer Ratings & Reviews

$1,249.99
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Customer reviews

Rating 4.8 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 745 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Alpha a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went online on Best Buy sight. Looked for my camera. Put in information and it was on it's way. Easy web sight to get around in and very high quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing camera for anyone who is trying to upgrade from beginner to intermediate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewey,



      Sony commitment to customer satisfaction is our top priority.



      Thank you for your feedback regarding your LCE6400 camera. It's fantastic to know that you have found the camera to be a significant upgrade. We strive to provide products that exceed our customers' expectations.



      If you have any other concerns or questions, feel free to us at 239-245-6360.



      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first camera and I love it. I use it for pictures at school events. Used them to do my sons senior pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgeek, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and start using right out the box. The camera has so many kook features I have not gone through them all but it’s worth the money so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Should you need further information on the settings and features of the camera, please feel free to check out the web manual available at our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes indeed I finally got it and have not put it down it does just what I need pics and videos so clear and vibrant recording is awesome the sound is clear as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello buybest, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Solid Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as my first camera and really enjoy using it. Takes clear and focused photos. It's an awesome camera for beginner and intermediate users.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Great photos, great photos, overall great camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures great quality images. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GOT PHOTO OF HILLARY CLINTON!!!!!!!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lemme tell ya a little secret about door dashing hair extensions...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Travel Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Amazing little camera, perfect for travel or backyard parties the 18-135 lens is the perfect walk around lens.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Slider99. We appreciate your feedback. We are happy that our products meet your standards. Thank You for your review Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I’ve ever had! I would definitely recommend this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera and it has became the best one you have ever had. We appreciate the recommendations and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Took it on a trip and was able to capture wildlife. Had to attach another lens to photograph objects in the distance. Still learning

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestbuycustomer, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to use it right out of the box. It was easy to set up the transfer of the fotos straight to my phone. Didn’t realize that it came with a hidden flash that pops up when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. I have not had enough time with it to use it, but have taken a few photos and love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear that you love your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures so starting out with interest to take semi professional pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! I don't think i'll need to upgrade any time soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ppoe, Thank you for taking the time to share your review. We're ecstatic to hear you are loving the camera and that you are set for a while. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera in hopes of being able to use it for live streaming and vlogging. It has surpassed my expectations. Now I also want to take a photography class to take better pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    SonyGang

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 6400! I don’t wanna give a full review but definitely recommend for anybody any photography skill level; you CAN DO SO MUCH WITH THIS, go for it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MrRabbit, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving your camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony a6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera I recommend you get it , and great customer service from the Best Buy employees they had all the information I needed and was real helpful .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality cus the pictures good ashhhhhhhhhh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheHomie, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We are happy to hear you are enjoying the photo quality from the camera. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, picture and quality. One of the best investments and purchase made. Love taking pictures with this camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MH29, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US