Customer Ratings & Reviews
- Model:
- ILCE-6400M/B
- |
- SKU:
- 6324859
Customer reviews
Rating 4.8 out of 5 stars with 750 reviews
(750 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the excellent camera quality and ease of use of the Alpha 6400. Many appreciate its lightweight and compact size, making it suitable for travel. While the overall performance and autofocus receive positive feedback, some users feel the battery life could be improved and the menu system is complex. A few customers have expressed concerns about the price.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera asked a employee to help me get it and quickly grabbed it for me, turns out the camera wasn’t what I expected so I returned it but even then they where quick to help me and guide me to right return!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaQ,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-10-2024
Sony Social Support
Rated 5 out of 5 stars
Awesome Camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is my first camera and I love it. I use it for pictures at school events. Used them to do my sons senior pictures.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jgeek, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support)
Rated 5 out of 5 stars
Very amazing photos!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera! Have been using it for a while now! Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vikstarr,
Sony commitment to customer satisfaction is our top priority.
Thank you for your interest on our ILCE6400 camera. We're happy to hear that you find our camera amazing to use and your recommendation is truly appreciated.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle
11-26-2023
Sony Social Support
Rated 5 out of 5 stars
Solid Camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as my first camera and really enjoy using it. Takes clear and focused photos. It's an awesome camera for beginner and intermediate users.
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience!
Rated 5 out of 5 stars
Great Travel Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Amazing little camera, perfect for travel or backyard parties the 18-135 lens is the perfect walk around lens.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Slider99. We appreciate your feedback. We are happy that our products meet your standards. Thank You for your review
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is excellent very functional. As a beginner photographer very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimberlieO,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback about the ILCE6400 camera. We are glad to hear that you loved it and found it as an excellent camera for beginners. Thank you for choosing Sony!
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Rated 5 out of 5 stars
Brilliant cinematic shots
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera that can shot some brilliant cinematic shots. Go for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pranay,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback on our ILCE6400 camera. We're glad to hear that you're satisfied with the performance of our camera. Your satisfaction means a lot to us.
If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.
Rubychelle 10-30-2023
Sony Social Support
Rated 5 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started to use it right out of the box. It was easy to set up the transfer of the fotos straight to my phone. Didn’t realize that it came with a hidden flash that pops up when you need it.
I would recommend this to a friendRated 5 out of 5 stars
All in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing camera for anyone who is trying to upgrade from beginner to intermediate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dewey,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback regarding your LCE6400 camera. It's fantastic to know that you have found the camera to be a significant upgrade. We strive to provide products that exceed our customers' expectations.
If you have any other concerns or questions, feel free to us at 239-245-6360.
Rubychelle,
Sony Social Support
Rated 5 out of 5 stars
Nice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Took it on a trip and was able to capture wildlife. Had to attach another lens to photograph objects in the distance. Still learning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuycustomer, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent beginner camera. Would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeRuiz, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as an excellent camera for beginners. Thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Regards, Larry 2-14-2024 Sony Social Support
Rated 4 out of 5 stars
A6400
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price it worked good, i love sony cameras and have nothing bad to say about them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi alex,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-20-2024
Sony Social Support
Rated 5 out of 5 stars
Great Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera in hopes of being able to use it for live streaming and vlogging. It has surpassed my expectations. Now I also want to take a photography class to take better pictures
I would recommend this to a friendRated 5 out of 5 stars
Awesome camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this camera. I have not had enough time with it to use it, but have taken a few photos and love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Sony commitment to customer satisfaction is our top priority. We're happy to hear that you love your A6400. Thank you for the review!
Rated 5 out of 5 stars
SonyGang
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 6400! I don’t wanna give a full review but definitely recommend for anybody any photography skill level; you CAN DO SO MUCH WITH THIS, go for it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrRabbit, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving your camera! -Nick
Rated 5 out of 5 stars
GOT PHOTO OF HILLARY CLINTON!!!!!!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lemme tell ya a little secret about door dashing hair extensions...
I would recommend this to a friendRated 5 out of 5 stars
Sony a6400
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera I recommend you get it , and great customer service from the Best Buy employees they had all the information I needed and was real helpful .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are loving the camera! -Nick
Rated 5 out of 5 stars
Great photos
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Great photos, great photos, overall great camera
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamB,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures great quality images. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 12-16-2023
Sony Social Support
Rated 5 out of 5 stars
GREAT camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best camera I’ve ever had! I would definitely recommend this one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanH,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera and it has became the best one you have ever had. We appreciate the recommendations and thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry
Sony Social Support
Rated 5 out of 5 stars
Sony A6400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera! I don't think i'll need to upgrade any time soon.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ppoe, Thank you for taking the time to share your review. We're ecstatic to hear you are loving the camera and that you are set for a while. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support







