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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 738 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. Expensive but sure to last a while. It is a struggle to learn how to use in the beginning, but the pictures do come out nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shieue, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic First Mirrorless Camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a couple days ago and loving it every moment of using it. great camera with great price. It was a great buy with the open box option provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for those new to photography. Can get professional results with a fairly short learning curve. Tons of you tube videos out there to help along the way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Glennbow71!

      We are glad to hear your feedback. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good camera for a beginner, good autofocus, great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera for a beginner, good autofocus, great value for money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YuriiM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're delighted to hear that you found our camera great to use. We strive to make our products user-friendly and affordable without compromising on performance, so we're glad it met your expectations.

      Should you ever require assistance our support team is always here to help 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mirrorless cam but after watching several youtube videos and reviews I decided to buy it to start photography as a hobby and so far it's as good as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera as my first camera about a month ago and it has been the easiest camera to play around with! Highly recommend only thing missing is a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony has the best cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD HIGHLY RECOMMEND GETTING A SONY CAMERA IF YOU WANNA START DOING YOUTUBE!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! -Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony doesn’t disappoint I LOVE LOVE LOVE this camera. It’s quality is amazing. It shoots 4K video. You will most definitely enjoy this dslr camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes decent enough pictures, however it's a little complicated to use. I find taking pictures with my phone to be easier and sometimes better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked the camera. We suggest you contact our phone support at 239-245-6360 so that we can provide pointers on how to maximize the camera's full potential. Thank you for choosing Sony.
      Regards,
      Larry 12-20-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, the A6400 takes amazing shots, looked up a few setting to help me out and the shots are amazing. Great starter camera if your looking to take good photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning the a6100 and upgrading to the 6400 was the best decision I coulda done. HUGE difference.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I have and it is so versatile. Its great for pictures and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that the A6400 is the best camera you have. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience! - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price. I'm a novice videographer so this cam is a great step up from what I had. You can get away with using this as a third cam in a 3 cam setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera to use for the first time verse user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DontaeW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad hear that you loved the quality of the camera and how easy it is to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just starting to get back into my hobby. This camera is very easy to use and I know I still have so much to explore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Should you need further information about the settings and features of the camera, the web manual is available on our website. We appreciate you taking the time to share your experience.

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it….it’s good to have it,, good for my business

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PrincZoe, Thank you for sharing your feedback with us. Sony's commitment to customer satisfaction is our top priority. We're estatic to hear you are loving the camera and that it has been a great asset to your work. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to set up. Also, a lot of tutorials on you tube for questions you may have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! I went from a beginner mirrorless camera to the a6400, the difference is night and day. Very glad I made this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jeffcav, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awseome pictures and quality would def recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and recommendations. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Photo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this camera he said he still needs to learn how to properly use it but the pictures and quality he said he loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. The Help Guide that can help your husband learn about the features and functions of the camera is available on our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US