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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 753 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    GREAT camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I’ve ever had! I would definitely recommend this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanH,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera and it has became the best one you have ever had. We appreciate the recommendations and thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360. 
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality pictures this camera takes. I highly recommend this camera for anyone who want to take great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, picture and quality. One of the best investments and purchase made. Love taking pictures with this camera!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MH29, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Great photos, great photos, overall great camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamB,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera that captures great quality images. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-16-2023
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera asked a employee to help me get it and quickly grabbed it for me, turns out the camera wasn’t what I expected so I returned it but even then they where quick to help me and guide me to right return!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaQ,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-10-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my sister, she absolutely loves it! She takes pictures daily and is so happy with all her outcomes of each time she captures a photo!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony A6400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! I don't think i'll need to upgrade any time soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ppoe, Thank you for taking the time to share your review. We're ecstatic to hear you are loving the camera and that you are set for a while. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Fantastic First Mirrorless Camera!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a couple days ago and loving it every moment of using it. great camera with great price. It was a great buy with the open box option provided.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for those new to photography. Can get professional results with a fairly short learning curve. Tons of you tube videos out there to help along the way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Glennbow71!

      We are glad to hear your feedback. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First mirrorless cam but after watching several youtube videos and reviews I decided to buy it to start photography as a hobby and so far it's as good as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. Expensive but sure to last a while. It is a struggle to learn how to use in the beginning, but the pictures do come out nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shieue, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera as my first camera about a month ago and it has been the easiest camera to play around with! Highly recommend only thing missing is a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera!’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Been using it for my MMA podcast we out here mma. And photography that’s been amazing. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its photography capabilities. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A6400

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it worked good, i love sony cameras and have nothing bad to say about them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alex,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 12-20-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing photos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, the A6400 takes amazing shots, looked up a few setting to help me out and the shots are amazing. Great starter camera if your looking to take good photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price. I'm a novice videographer so this cam is a great step up from what I had. You can get away with using this as a third cam in a 3 cam setup.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony doesn’t disappoint I LOVE LOVE LOVE this camera. It’s quality is amazing. It shoots 4K video. You will most definitely enjoy this dslr camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning the a6100 and upgrading to the 6400 was the best decision I coulda done. HUGE difference.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality cus the pictures good ashhhhhhhhhh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheHomie, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this camera. We are happy to hear you are enjoying the photo quality from the camera. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is really nice and easy to used I highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisC, Thank you for sharing your feedback. We are glad that you are enjoying the camera. We strive to design cameras that are both of quality and user friendly, therefore its great to hear you agree. Thank you for choosing Sony. Sony's commitment to customer satisfaction is our top priority. -Linda Sony Social Support Sony_US