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Customer Ratings & Reviews

$1,249.99
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Comp. Value: $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Alpha 6400 for its impressive camera quality and ease of use. The camera's lightweight design and adequate size make it suitable for travel, while the auto-focus feature is also appreciated. Some customers feel the battery life could be improved and the menu system is complex, while others think the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 738 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the camera does everything that I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback. We're happy to hear that you love our A6400 camera and that it meets your expectations in terms of quality and performance.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect size and quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is perfect size and is able to do a lot more than any other typical camera. I am not a professional but I find this very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Starter Camera & B-Roll Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily to use as a my backup camera for my other Sony A7iii & A7Riii. I use this as a second/third camera when shooting video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for beginners and vloggers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capability of the 360 screen so I am able to take selfies. It’s a wonderful camera for people new to photography. It produces BEAUTIFUL photos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent camera with great quality. It is perfect for vlogging since it comes with a screen that you can view as you record yourself or take a selfie.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this camera. Learning. Will say wish there was a manual that came with it. Went online and also ordered a book on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Realestateagent, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best camera at this price range.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect camera for beginners, would definitely recommend for anybody who’s interested in photography but does not want to put a hole in their wallet. p.s. this (and most) camera does not comes with a SD card so be sure to purchase one along with the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaurinX, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Pro but this camera makes me feel like one! Amazing quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors on Sony. Switched from DSLR to mirrorless camera, good for travel (weight and screen can flip for self-portraits).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Denise, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera's colors and travel capabilities! -Nick Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starter camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera I’m barely starting off as a photographer and I’m in love with it. Simple to learn and a great start camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendra, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesomness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great camera for what we use it for we are in the center of it all here in South Beach and its been a great addition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VinceD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that your wife loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to figure things out and it’s a good camera for a beginner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trishonna,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-25-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s been great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a novice so I was looking for something that would be a great camera and really easy to use. I’m really happy with my decision to purchase this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “real” non point/shoot and found it very easy to learn and understand settings.. still very early in photography but really like this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    life changing pictures

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this camera, have taken some really great pictures with this camera. IG: notyouraveragebrokeboi

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear you love your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My first camera and I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera. I like it a lot. The autofocus is amazing, very fast and accurate. With the optical steady shot, the videos it recorded is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Vlogging and Photos

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the camera space but this is great. The selfie screen makes life easier for a one man team.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay9, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the a6400 for vlogging and taking photos. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Movie grade camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! The cinematic setup on this camera is incredible. Menu system is arguably too complicated but it's amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. If you want to learn more about the menu, the Help Guide for the A6400 is available on our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manualsWe greatly appreciate your honest feedback . Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    B Williams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product 2nd camera purchased would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaW,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the A6400 camera. We are glad to hear that you are happy and satisfied with the camera that you purchased a second one. Thank you for recommending this camera.
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US