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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 753 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and easy to set up. Also, a lot of tutorials on you tube for questions you may have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent camera with great quality. It is perfect for vlogging since it comes with a screen that you can view as you record yourself or take a selfie.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera! I went from a beginner mirrorless camera to the a6400, the difference is night and day. Very glad I made this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jeffcav, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing Camara. Spwcialt wen i travel a lot and take pic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OscarC,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your positive feedback. This camera is specifically designed to be user-friendly and portable, allowing you to capture your travel adventures effortlessly.

      If you have any other concerns or questions, feel free to contact our Technical Support at 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for beginners and vloggers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capability of the 360 screen so I am able to take selfies. It’s a wonderful camera for people new to photography. It produces BEAUTIFUL photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just starting to get back into my hobby. This camera is very easy to use and I know I still have so much to explore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. Should you need further information about the settings and features of the camera, the web manual is available on our website. We appreciate you taking the time to share your experience.

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Photo

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this camera he said he still needs to learn how to properly use it but the pictures and quality he said he loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. The Help Guide that can help your husband learn about the features and functions of the camera is available on our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manuals Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect size and quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is perfect size and is able to do a lot more than any other typical camera. I am not a professional but I find this very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Starter Camera & B-Roll Camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily to use as a my backup camera for my other Sony A7iii & A7Riii. I use this as a second/third camera when shooting video.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality pictures so starting out with interest to take semi professional pictures.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonicaG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-19-2024
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best camera at this price range.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect camera for beginners, would definitely recommend for anybody who’s interested in photography but does not want to put a hole in their wallet. p.s. this (and most) camera does not comes with a SD card so be sure to purchase one along with the camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaurinX, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony has the best cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WOULD HIGHLY RECOMMEND GETTING A SONY CAMERA IF YOU WANNA START DOING YOUTUBE!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for choosing Sony! -Glenn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this camera. Learning. Will say wish there was a manual that came with it. Went online and also ordered a book on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Realestateagent, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I have and it is so versatile. Its great for pictures and video.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that the A6400 is the best camera you have. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features your camera has to offer. We appreciate you taking the time to share your experience! - Glenn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s been great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a novice so I was looking for something that would be a great camera and really easy to use. I’m really happy with my decision to purchase this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors on Sony. Switched from DSLR to mirrorless camera, good for travel (weight and screen can flip for self-portraits).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Denise, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad that you are enjoying the camera's colors and travel capabilities! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good camera for a beginner, good autofocus, great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera for a beginner, good autofocus, great value for money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YuriiM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback! We're delighted to hear that you found our camera great to use. We strive to make our products user-friendly and affordable without compromising on performance, so we're glad it met your expectations.

      Should you ever require assistance our support team is always here to help 239-245-6360.

      Rubychelle,
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Pro but this camera makes me feel like one! Amazing quality and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suee, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starter camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera I’m barely starting off as a photographer and I’m in love with it. Simple to learn and a great start camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendra, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesomness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great camera for what we use it for we are in the center of it all here in South Beach and its been a great addition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US