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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 753 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “real” non point/shoot and found it very easy to learn and understand settings.. still very early in photography but really like this product

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My first camera and I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera. I like it a lot. The autofocus is amazing, very fast and accurate. With the optical steady shot, the videos it recorded is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes decent enough pictures, however it's a little complicated to use. I find taking pictures with my phone to be easier and sometimes better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. We are glad to hear that you liked the camera. We suggest you contact our phone support at 239-245-6360 so that we can provide pointers on how to maximize the camera's full potential. Thank you for choosing Sony.
      Regards,
      Larry 12-20-2023
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera to use for the first time verse user friendly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DontaeW,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad hear that you loved the quality of the camera and how easy it is to use. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Cons mentioned:
    Menu system

    Rated 5 out of 5 stars

    Movie grade camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! The cinematic setup on this camera is incredible. Menu system is arguably too complicated but it's amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. If you want to learn more about the menu, the Help Guide for the A6400 is available on our website. Thank you for the review!

      https://www.sony.com/electronics/support/e-mount-body-ilce-6000-series/ilce-6400/manualsWe greatly appreciate your honest feedback . Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    life changing pictures

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this camera, have taken some really great pictures with this camera. IG: notyouraveragebrokeboi

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear you love your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awseome pictures and quality would def recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and recommendations. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic camera! Amazes me how far technology and photography has come. So many great features, and takes amazing photos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it….it’s good to have it,, good for my business

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PrincZoe, Thank you for sharing your feedback with us. Sony's commitment to customer satisfaction is our top priority. We're estatic to hear you are loving the camera and that it has been a great asset to your work. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great for Vlogging and Photos

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the camera space but this is great. The selfie screen makes life easier for a one man team.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay9, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are enjoying the a6400 for vlogging and taking photos. Thank you for choosing Sony! -Sony Social Support Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It works good with streaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera, best thing i have ever bought. I also use it to stream as well and it dose sooooo good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darksideofthemoon, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera and its streaming video quality. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, the camera does everything that I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback. We're happy to hear that you love our A6400 camera and that it meets your expectations in terms of quality and performance.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360. .

      Rubychelle,

      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera the video and the pictures it takes are great quality. So far very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear that you love your A6400. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, was a gift for my grandson, it does everything that he needs for his streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keurig, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This is an amazing camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing camera to get back into photography. I replaced my Olympus DSLR with this, and everything about it is an amazing upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love it ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VinceD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the A6400 camera. We are glad to hear that your wife loved this camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony>Nikon

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a Nikon d3500 to this. This camera is insane in build and quality. Mirrorless is the way to go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cgoo, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 mirrorless camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has done everything we need it for. We mainly use it for videos, but pictures are high quality as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cdallen, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and affordable. I wanted to upgrade to a newer camera without having to spend a fortune. This thing gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. The screen can now be flipped so you can take selfies. I upgraded from the a6000 to this one, and happy I did so.

    I would recommend this to a friend