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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the exceptional camera quality and user-friendly design as the standout features of this product. Users also appreciate its lightweight and portable size, which makes it an ideal choice for travel. While the overall performance and auto-focus capabilities receive positive feedback, some users suggest that the battery life and menu navigation could be improved. Additionally, a small number of customers feel that the price point is somewhat high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 753 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera and easy for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera. My wife and I are novices, but the Sony a6400 makes it easy to take fantastic photos and videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TKInWaxhaw, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera and its image and video quality. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning it because it is very technical, but have taken some breathtaking photos already and I am.very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great camera all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , easy to set up , and light weight . I use it to travel and it’s great for someone that loves photography or video editing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera For music videos and podcasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cameras I’ve ever owned hands down when we’re talking Sony we’re talking professional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyLit, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing value for amazing camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for best quality camera. Sony a6400 was my favorite camera for long time and finally I'm proudly own one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    B Williams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product 2nd camera purchased would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaW,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback about the A6400 camera. We are glad to hear that you are happy and satisfied with the camera that you purchased a second one. Thank you for recommending this camera.
       
      For any questions or concerns, you can reach us at 239-245-6360.
       
      Regards,
      Larry
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No regrets people!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking love this camera and lens! I loved my a6000 too don’t get me wrong, but his one is it people!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GameOn, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony a6400. We truly appreciate your feedback and are glad you are enjoying your camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Autofocus Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to focus! Love this camera. Came from the a6300. Works with all of the accessories I already had. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! I would highly recommend this device to any biginner or intermediate videographer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheZNote, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    A6400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great quality for photos, videos are definitely worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We're happy to hear that you are satisfied with the image quality of your A6400. Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the amazing features your camera has to offer. Thank you for choosing Sony! - Glenn Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    One of the best mirrorless camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very light, and menu is so easy to figure out! Battery life is great. The flip camera is so convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great alternative to a heavy DLSR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this camera. I am not really experienced yet on advance functionality and I found this camera really easy to use and figure out features. I am hoping at some point Sony can figure out how to make long range lenses smaller so this can fit in a small purse while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera for the price. takes good photos. i would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We appreciate you taking the time to share your experience. Sony's commitment to customer satisfaction is our top priority. Thank you for recommending the A6400. We hope you enjoy all the features it has to offer. - Glenn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the camera, takes great pictures and I love how I can connect it to my phone and take it the pic from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, just getting into photography. Nice quality product, without breaking the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth my money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this open box. Everything was in the original box and the camera works perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The best among mirroless Sony Alpha Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera. Can shoot unlimited 4K videos, RAW and in SLOG. Autofocus is great. Really a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera and its autofocus capabilities. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, Great camera, Great camera, Great camera, Great camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryH, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn (Sony Social Support) Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Document Your Greatest Adventures In Nature

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Great camera for beginners, intermediates, & the occasional expert. Very fast, clear, & sharp.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    6400 is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good camera! If you have any other a6000 cameras or even most mirrorless canons this is an upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Thank you for the review! Sony_US