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Customer reviews

Rating 4.8 out of 5 stars with 724 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the Alpha a6400's camera quality and ease of use, with some appreciating its lightweight design and suitable size for travel. The auto focus was also well received. However, some customers feel that the battery life could be improved and the menu system is too complicated. Some customers mentioned that the camera's low light performance could be better and the price is a little high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 724 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfect beginner camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first camera and I am loving it. Worth the purchase for a beginner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear that you love your A6400. Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sony Camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good content creation camera. Nice 4-k camera quality. Worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babinka, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Good quality and resolution. Reccommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We hope you enjoy all the features the A6400 has to offer. We appreciate you taking the time to share your experience. Thank you for the review! - Glenn Sony_US

  • Rated 5 out of 5 stars

    Sony camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first camera just Getting into photography..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelC,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE6400 camera. Congratulations on your first camera and thank you for choosing Sony. We can wait to hear about your experiences with this camera.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 1-22-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great. The guy at best buy was right this camera will grow with you. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beautiful Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pictures that this camera produces. It also shoots in 4K making videos nice and smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Not a camera for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mid range camera. I will say that the usability of it is actually its weakest point. That's not to say it isn't easy to use, once you get the hang of it, it's that it requires getting the hang of it. The quality of the images are good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Takes amazing photos

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great photos. However I wouldn’t recommend the kit lens. Prime lenses only for the best pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera for recording my wife's graduation ceremony. It is good at vlogging with using its flippy screen. It is light and much more portable than my DLSR cannon. After having a good experience with this camera, I became very interested in A7III...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Beyond great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is everything I thought it would be. Great photos and amazing videos. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Desamane, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our a6400 camera. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera has many functions for multiple types of pictures and shots. The 4K video quality is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for beginners!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a newbie, this is perfect with all bells and whistles necessary to learn the art. Highly recommend it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love this camera!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy transaction. Worth the money. Would recommend. Love this camera!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We're happy to hear about the great experience you're having with your A6400. We appreciate you taking the time to write a review! Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I've ever owned!!! I will recommend this camera to family and friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheRealTI, Sony's commitment to customer satisfaction is our top priority. We would like to thank you for your review on the Sony α6400. We truly appreciate your feedback and are glad you are enjoying the camera! -Nick Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. One of the best camera and beast in a small package

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pradeep, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our A6400 camera. We are glad that you have made the right decision. We hope you will enjoy all the amazing features this camera has to offer. Thank you so much for sharing your thoughts and experience. And thank you for choosing Sony. - Pakorn Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Price / Amazing Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony a6400. Beautiful photo and video quality. Would highly recommend as a first camera!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera, it has a lot of features and the clarity of the pictures and Video is second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great starter camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful entry level camera, great pictures and video quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We appreciate you taking the time to share your experience. Sony_US

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! Just need to add some lenses to my collection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony's commitment to customer satisfaction is our top priority. We're happy to hear you love your A6400. Thank you for the review! Sony_US

  • Rated 5 out of 5 stars

    Will buy from Best buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was received on time,in perfect working order.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Croamdj, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It's great to hear everything is going well with this camera for you. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support Sony_US